Osmo blank screen
1086 1 2016-5-25
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smelki
New
France
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Hello

Since i updated my osmo with the las fimware version i can't sse anything on the phone (which is also updated with the latest go app version from may 5)  

I am still using the same phone that i used to Samsung note 2 with android 4.4 version.

So please tell me what is going on and how t o fix it.

Thank you so lot
Mr Melki
2016-5-25
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DJI-Adela
DJI team

Hong Kong
Offline

Hello.
Could you please tell me App's version and the firmware version of your Osmo?
Could you please show us the picture of your DJI GO App?
Samsung Note 2 is not a recommended mobile device for the DJI GO App, we can't guarantee the full compatibility. You can try to re-install the App, since the DJI GO App is a liitle resource-consuming, you'd better shut down the others Apps when running the DJI GO App.

To get a better user experience, please use the mobile device in our recommended list. http://www.dji.com/product/osmo/info#downloads

Thanks.
2016-5-25
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