DJI-Ken Posted at 2016-6-2 05:47
I only see your flights was a bunch on May 28th, did you sync the flight records from the device y ...

I have no flights on the 28th. I was using my iPad and just did a sync with my iPhone and all flights are now on my iPhone as well. So I know the Sync did work to the DJI servers with my iPad.

Please verify that you are using the correct ticket number 302758. Plus my name is Rob Reindl. I did receive an email so I know the email is correct in the system.

imagesbyjas Posted at 2016-6-2 05:49
Ken,

Is there anything that can recreate the visuals of a flight including the signal strengths, e ...

I think there is nothing wrong with your signal. If you are getting 1.5 miles in a area with trees and some 2.4 interference, I think your doing pretty good at 1.5 miles.

rreindl Posted at 2016-6-2 06:01
I have no flights on the 28th. I was using my iPad and just did a sync with my iPhone and all flig ...

I got it now, I do not see anything unusual.

DJI-Ken Posted at 2016-6-1 22:29
You updated the aircraft too correct?
If so, then I'm sorry and the aircraft firmware update has c ...

Wait now...
How can it be the "aircraft firmware" that caused this?

This problem occured when I installed the latest DJI GO app, not the latest firmware update for the drone.
Or am I simply misunderstanding you here?

Old Geezer Posted at 2016-6-1 18:24
As the wind in the UK is predominantly from the west, I suspect Aardvark that the wind will not di ...

Never a truer word spoken , plenty wind from that direction (West)

It's looking working great! 300 meters without any problem:

DJI-Ken Posted at 2016-6-1 18:02
I think there is nothing wrong with your signal. If you are getting 1.5 miles in a area with trees ...

Ken,

Agree.. Just was curious about the bars cause now that you mentioned it I don't "think" I saw them drop.  Definitely got the "weak" warning before lost video.. Maybe I just wasn't looking in the right spot.  :-)   Again, compared to some I have nothing to complain about other than when I had to do the hard reset on the iPad to get the app to talk to the RC again..  Again though, 2.8.1... hesitant to move.. and will pay more attention next time to signal strength indicator..  Thanks.

Jay S.

ville.honkonen@ Posted at 2016-6-2 06:26
It's looking working great! 300 meters without any problem: https://www.youtube.com/watch?v=WJIXnZtw ...

Nicely done Ville..  nice controlled movements...  Tough lighting!  :-)

imagesbyjas Posted at 2016-6-2 01:44
Nicely done Ville..  nice controlled movements...  Tough lighting!  :-)

Thanks This is shoot 11PM The sun is not going down here in north finland now about 1,5 months..

Shutter Posted at 2016-6-2 06:14
Wait now...
How can it be the "aircraft firmware" that caused this?

Firmware update can damage that module (it's the module on the top of the gimbal).  Donnie (a frequent contributor here) outlined his steps for fw updates and has also mentioned seeing the module get corrupted ..  

a) Make sure app is at current level
b) update aircraft with RC turned OFF
c) update RC through DJI GO app with aircraft turned off.

If necessary then apply any updates to batteries as needed.

ville.honkonen@ Posted at 2016-6-2 06:46
Thanks  This is shoot 11PM  The sun is not going down here in north finland now about 1,5 mont ...

Have to try and capture an Aurora with Phantom.  :-)  That would be incredible in 4K if you can get it.. especially with field of view as wide as it is..  You're in prime Aurora territory there..  :-)

imagesbyjas Posted at 2016-6-2 00:48
Firmware update can damage that module (it's the module on the top of the gimbal).  Donnie (a freq ...

Yes but I have been flying with the same aircraft firmware (v1.8.80) for 2 months  without a problem?
Then 2.8.2 App gets released and everything goes to hell.

And what about fixing the bug on P3S that disconnects the aircraft after some minutes?
This is a big issue thats happening with so many P3S owner. Just look the threads..

Pretty crazy that everyone is bitchin about the last APP upgrade causing transmission signal issues for a select few and within days an updated version is released and nobody can be happy???

DJI-Ken Posted at 2016-6-2 06:03
I got it now, I do not see anything unusual.

Thanks for checking. It appears the reboot of my iPad did the trick. I just flew another 15 minutes and no issues even near a bunch of routers.

taylordavid Posted at 2016-6-1 20:07
Should owners of the phantom 3 standard also upgrade?

As far as I am aware this update (2.8.3) is only for PH4 and PH3 Pro, but don"t quote me on this.

Visual Air Posted at 2016-6-2 01:34
Pretty crazy that everyone is bitchin about the last APP upgrade causing transmission signal issues  ...

"Nobody can be happy"

Well if you actually read the posts, you would know that alot of people still have problems after the update.
What should we be happy about, please tell me?

rreindl Posted at 2016-6-2 08:15
Thanks for checking. It appears the reboot of my iPad did the trick. I just flew another 15 minute ...

Nice, glad it's working.

VisionAir Posted at 2016-6-2 08:22
As far as I am aware this update (2.8.3) is only for PH4 and PH3 Pro, but don"t quote me on this.

That is correct.

DJI-Ken Posted at 2016-6-2 12:32
That is correct.

Thanks for the confirmation Ken, I have just flown today used up 3 Batteries and so far my signal is once again rock solid and the auto lights out for video or stills works a treat.

Visual Air Posted at 2016-6-2 01:34
Pretty crazy that everyone is bitchin about the last APP upgrade causing transmission signal issues  ...

well, Android users doesn't get any update so a lot , a LOT of people own't be happy. I don't get it why IOS version came first?

ville.honkonen@ Posted at 2016-6-1 11:00
RESET THE COLOR SETTINGS!

If you don't reset the color settings in movie settings, your fpv image  ...

I tried your method, but it keeps getting blurry again as soon as I switch back from video to photo mode. And it does not only affect the preview image, but the recorded footage as well! Any other ideas?

imagesbyjas Posted at 2016-6-2 00:54
Have to try and capture an Aurora with Phantom.  :-)  That would be incredible in 4K if you can ge ...

I'd love to see that!

lukx Posted at 2016-6-2 15:19
well, Android users doesn't get any update so a lot , a LOT of people own't be happy. I don't get  ...

My guess is because the PH4 was advertised and sold as an Apple certified product, I don't know if it was the same in every country but here in Australia Apple got to be the only seller of the PH4 for the first 2 or 3 weeks, on one side of the outer box there is a lot of Apple advertising saying it works with FCPX and another ad that lists all of the Apple devices that work with it, and there is no mention that it works with Android, on saying that I use an iPad mini4 and a Samsung S7

sevadu Posted at 2016-6-2 19:18
I'd love to see that!

Me too... Won't be for a bit yet though..  He's in some sun all night for a bit..  

DJI-Ken Posted at 2016-6-2 12:32
That is correct.

So wait.. 2.8.3 WAS also for the P3P?  I'm SOOOO confused!!  :-)

VisionAir Posted at 2016-6-2 21:17
My guess is because the PH4 was advertised and sold as an Apple certified product, I don't know if ...

You guys need to understand that there will be two development teams working on the iOS and Android version of these apps and the process of submitting apps to both app stores is different. You should not expect apps on the different OS to be released at exactly the same time. If iOS comes just before Android it will have nothing to do with Apple selling the P4's. The last Android (2.8.1) update was on Monday with some nice new features and fixes! How often do you want updates??? Also note that the minor version may be different between Android and iOS if bugs are fixed that only impact one OS.

imagesbyjas Posted at 2016-6-2 21:41
So wait.. 2.8.3 WAS also for the P3P?  I'm SOOOO confused!!  :-)

Yes,
Release notes are here.
https://itunes.apple.com/us/app/dji-pilot/id943780750?mt=8

VisionAir Posted at 2016-6-2 13:42
Thanks for the confirmation Ken, I have just flown today used up 3 Batteries and so far my signal  ...

Great, glad to hear that. Thank you for reporting.

Any word of the Android version?

dehnstjohn@gmai Posted at 2016-6-2 23:44
Any word of the Android version?

Android was updated a few days ago.

VisionAir Posted at 2016-6-2 00:42
Thanks for the confirmation Ken, I have just flown today used up 3 Batteries and so far my signal  ...

is this auto lights out feature only for the P4, or will my P3P now also have this?  

kdcox Posted at 2016-6-2 18:18
is this auto lights out feature only for the P4, or will my P3P now also have this?

That was part of the P4 firmware update.

ah, gotcha.  thanks, aardvark!

DJI-Ken Posted at 2016-6-2 22:12
Yes,
Release notes are here.
https://itunes.apple.com/us/app/dji-pilot/id943780750?mt=8

Ken,

Got that the 2.7 fix was for P3P.  Thought you were saying the transmission fix was P3P as well..  Release notes still say P4 only for transmission..  Thanks!

imagesbyjas Posted at 2016-6-3 01:38
Ken,

Got that the 2.7 fix was for P3P.  Thought you were saying the transmission fix was P3P as w ...

No problem at all.

Maybe a stupid question, but I'd rather be stupid and do things right than smart and start making stupid assumptions. Do I need to delete the old DJI GO app and then install the new version or will installing the new IOS version of 2.8.3 stack on top of the old app?

If you look at the video, The picture breaks up on my mini iPad and goes pixelated green lines. does anybody know why this is happening on my mini iPad but it is not happening on my large iPad Air.

Shutter Posted at 2016-6-1 23:58
Yes but I have been flying with the same aircraft firmware (v1.8.80) for 2 months  without a probl ...

Completely to hell , if just had the worst fight ever , thought I had lost it , please get it sorted Dji

ampwoodend@gmai Posted at 2016-6-3 03:50
Completely to hell , if just had the worst fight ever , thought I had lost it , please get it sort ...

What exactly are you experiencing?