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Ugh.....WTF !
889 8 2016-6-1
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profireman
lvl.1
Flight distance : 313094 ft
United States
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DJI GO asked to upgrade the software on my note 4 android tonight, ok.....take the P3S up about 100' high in a field behind my house, its about 60'-70' away.....All of a sudden I get "signal loss" and it flies away into the city...NO RTH even though its set...and wont let me RTH manually with no signal. Poof....gone. ugh.

F#!%÷×##....
2016-6-1
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gerardorejeg
lvl.4
Flight distance : 120141 ft
United States
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was the home point set where the drone took off from ???
2016-6-1
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Phantomski
Captain
Flight distance : 14869882 ft
United States
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Hmm...  does not seem happy! Ouch! That sort of stinks!
U got logs synced to dji cloud from the go app? Got them pushed to healthy drones or other service we can see here?
Perhaps a video on the phone till the moment u lost signal?
I assume you are contacting DJI via a support ticket?

2016-6-1
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profireman
lvl.1
Flight distance : 313094 ft
United States
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Someone found the drone...called me...was far away to a place its never been. ..crashlanded on a basketball court at a kids home....they returned the drone, its smashed...camera not attached...grrrrr
2016-6-1
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profireman
lvl.1
Flight distance : 313094 ft
United States
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The home point was field behind my house where I always start from....gave me lodt signal and flew away like it has a mind of its own...crash landed a few miles away.
2016-6-1
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labroides
Captain
Flight distance : 9991457 ft
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Australia
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Your app has a "black box" data recorder that can probably explain what happened.
If you want to learn from the experience and be able to avoid similar occurrences:

Go to http://www.phantomhelp.com/LogViewer/Upload/
Follow the instructions to upload your flight record.

Come back and post a link to the report it provides and some of the experienced people here will probably be able to analyse it and give you an understanding of the cause of the incident
2016-6-1
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profireman
lvl.1
Flight distance : 313094 ft
United States
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Do i have it without cam and memory card?
2016-6-1
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DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
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Sorry for your crash, profireman. I'd suggest you to contact our tech support and send the drone to North America service center for diagnosis.Here is the contacting information. 北美地址.JPG
2016-6-2
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labroides
Captain
Flight distance : 9991457 ft
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Australia
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profireman Posted at 2016-6-2 15:59
Do i have it without cam and memory card?

It's in the app on your tablet.
You have it even if you lose the Phantom.
2016-6-2
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