i was about to bring it to landing when this happen.
The Phantom has no modifications, i calibrate the compass before each flight, battery was above 70% at the time of the accident, sunny day with wind 4-5mph….
Is there any way I can get log files from the drone?
All I did after this is to remove the memory card so I can get the video.
this make seance, but i was not descending.
If you watch the video i was hovering, the second fall happen on descending.
defensible i am not flaying again until this is resolved.
Hello cpam_it, if you are using the Phantom 3 series, you can sync your flight record and download the DAT files of the accident date and send them to support.eu@dji.com for data analysis. Here is the method to download those files from the drone:
1.Connect your drone to your PC with the USB cable through the Micro USB Port under the Phantom Label in the front.
2.Turn on both your drone and controller, connect your phone to your controller and open DJI pilot
3.This option is under MODE_MC Settings_Advanced Settings_Enter flight data mode.
4.Select that DAT files with the correct date on your PC.Copy them to your computer.
yes it is in nazza but i dont have manual mode. the switch is set to be fail safe.
on the other hand i will need to manually turn the switch to manual mode which i didnt.
That's strange because you didn't operate the drone in manual mode at that time. I'd suggest you to get in touch with our EU tech support. Here is the contacting information: