phantom4 no zoom on camera
2834 8 2016-7-5
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gilligan355
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United States
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I have tried for 2 weeks and no help from support.   I can't use zoom feature on camera. Tried pinching and spreading screen .  And the only time screen zooms is when I change setting manually from 4k to 1080p @ 120 fps .    Any suggestions.   I'm at firmware 2.8.1 . On dji go app
2016-7-5
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EdM
Second Officer
Flight distance : 1491814 ft
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Zoom feature.  Didn't know it had one.
2016-7-5
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labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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You have to be using 1080p resolution video for it to work.
If you are shooting in 4K it won't work.
2016-7-5
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gsxr07boy
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I have a iPad Pro that zoom works fine on, and on my galaxy tab s2 it does not work also doesn't work on my Galaxy s7
2016-7-5
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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The video/photo 2.0 zoom pinch to zoom only works on IOS, and it does not work in 4k
2016-7-5
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Phantomski
Second Officer
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United States
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Is that just a view zoom, or is it actually recording digital zoom? Video or photo as well? Interesting!
2016-7-5
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DJI-Ken
DJI team
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Phantomski Posted at 2016-7-6 10:09
Is that just a view zoom, or is it actually recording digital zoom? Video or photo as well? Interest ...

It will zoom photos or video.
2016-7-5
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gilligan355
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United States
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I watch the u tube views . They pinch the screen.  And it zooms . Spears fingers on screen and it UN zooms . But when I touch screen .  The exposure icon shows up.  On my HTC e8 phone.   Should I go to iso tablet
2016-7-5
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Geebax
Captain
Australia
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gilligan355 Posted at 2016-7-6 12:32
I watch the u tube views . They pinch the screen.  And it zooms . Spears fingers on screen and it UN ...

To quote DJI-Ken: 'The video/photo 2.0 zoom pinch to zoom only works on IOS, and it does not work in 4k'

Therefore it will not work on your HTC.
2016-7-5
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