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Camera looses signal to my phantom 3 standard too often...
1623 13 2016-7-15
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charliebay13
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Hey guys my name is Charlie,
A few weeks ago i bought myself a Phantom 3 Standard which has been great but a lot of the time when i want to use it, the camera looses connection and says something like : "signal transmission lost" but I' still able to control the actual drone but i can't see the camera from my phone... Please help because it's getting very annoying!!!
2016-7-15
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DJI-H.C
Administrator
Flight distance : 13599 ft
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Hi, how far away were you from the drone when that happened?
It's common if you're in crowded are since there's a lot of interferences of signal around.

Also, try placing your antenna like this in the video,




and go to an open field with few houses around, and let me know at what range you lost image transmission . Thank you.
2016-7-15
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charliebay13
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DJI-H.C Posted at 2016-7-15 19:48
Hi, how far away were you from the drone when that happened?
It's common if you're in crowded are si ...

Hi there thanks for the reply!
I'm always very close to the drone when it looses image transmission! Which is very strange... Thanks for the video I'll have a look at it and get back to you
2016-7-15
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ajayrdshah
lvl.2

United Kingdom
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It's an unfixable problem. Return it !
2016-7-15
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mike.alexander
lvl.1

United Kingdom
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I have the same issue.
2016-7-15
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Rabidman
lvl.1

United States
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The transmitter can actually transmit and receive a signal from about 20-30m away even if the antenna is unplugged internally,so you could try and fix it which would void your warranty or you could just send it back and they will ship you a new one.
2016-7-15
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billwish76
Second Officer

United States
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Hey Charlie,  do you just lose video signal or the whole app disconnects?  do you have another device to try, when I use my Galaxy S5 I have that issue and things drop out but not on my Galaxy S7.
2016-7-15
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charliebay13
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billwish76 Posted at 2016-7-16 13:57
Hey Charlie,  do you just lose video signal or the whole app disconnects?  do you have another devic ...

Well it only looses video signal nothing else, it's still able to be controlled from the remote.
2016-7-16
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charliebay13
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billwish76 Posted at 2016-7-16 13:57
Hey Charlie,  do you just lose video signal or the whole app disconnects?  do you have another devic ...

Well it only looses video signal but the actual drone can still be controlled from the remote.
2016-7-16
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charliebay13
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ajayrdshah Posted at 2016-7-15 21:17
It's an unfixable problem. Return it !

Is it really that bad?
2016-7-16
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charliebay13
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Rabidman Posted at 2016-7-15 21:54
The transmitter can actually transmit and receive a signal from about 20-30m away even if the antenn ...

How would I fix it?
2016-7-16
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justinking58
lvl.2
United Kingdom
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Try downgrading your firmware, it worked for me and many others
2016-7-16
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Rabidman
lvl.1

United States
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RE: Camera looses signal to my phantom 3 standard too often...


You have to open up your controller which I'm sure voids your warranty so just send it back.
2016-7-16
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huntcool001
lvl.4

Hong Kong
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Hi, do as said in this post to downgrade your P3S, it helped a lot of people.
http://forum.dji.com/thread-52777-1-1.html

If it still doesn't work, then return/exchange it.
2016-7-17
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