Last Christmas I bought aDJI PHANTOM VISION 2 with extra battery I was an internationalbuyer from Turkey one of first owners in my country. After 3 months they upgraded the DJI phone appand firmware the problems began first problem no visual and I reported thatissue. After that they upgraded the app again now I got the visual with noproblem everything was fine till they decided the upgrade app again for theirnew vision 2 + series at the end I had a flyaway case. I reported that the DJIreseller in USA and he directed me to DJI company directly. I contacted theclosest branch which is located in Germany. They asked my TX and forms at theend of my case DJI EUROPE branch decided the flyaway case was right andreported the reseller. “Hello,we have a proven case of flyaway Phantom 2 Vision. Can you please take care ofhim.”I thought problem solvedDJI was a serious company and they will take care of the problem. But I was wrongthey offered just a thirty percent discount which I refused to agree and informthem I will report them legal authorities they decided to call me and tried tonegotiate about the discount price a guy called Jerry not real name probably offered%35 discount for new one and when I refused he was rude and trying to justifytheir actions as company. At the end he was repeating himself and telling meprove them I am hundred percent %100 right. I am asking these questions to DJICompany Didn`t your customerservice proved the fly away? When I asked returnedback the TX why did not returned to me (because I told them I will report andsend what’s left of the Phantom will besend inspection of my Country’s government electronics inspection division) I already report them butthey don`t have much to do DJI steal your money atfirst with false advertising and with faulty goods then they steal customerproperty ( Still no TX returned)
A warning don’t buyanything from them don’t get stressed or lose money Chose other companies.
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