Phantom 2 battery led's show fully charged but only is 17% anyone have a fix?
2410 9 2014-9-28
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hoota1231
lvl.1

United States
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one of my battery's led show's fully charged, I was flying with it for about 5-8 minutes and I got low battery warning and Phantom 2 vision did come back and auto landed, great! the app showed only 17% charge, but led's showed fully charged on battery. I tried to charge it but wont as it tell's the charger it's fully charged. Anyone know how to remedy this problem?  Battery look's fine no bubbles look's like new yet.
2014-9-28
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jiahua.zhu
lvl.4

China
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Something is wrong with your smart battery.
Please contact your dealer for replacement if it is still in warranty.
With the new battery, please pay attention to the daily  maintenance.
Don't plug the battery in or out when the battery is on.
Make sure the discharge environment temperature is 0 °-40°
remove it from the drone when it wouldn't use for a long time, and discharge it to 40% -50%.
Keey the battery away from flammable object.
2014-9-29
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hoota1231
lvl.1

United States
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jiahua.zhu@dji. Posted at 2014-9-30 09:38
Something is wrong with your smart battery.
Please contact your dealer for replacement if it is sti ...

I wish it was, but it was a used Phantom 2 V, extra battery that came with it, so stuck on that. I was just wondering if there's a way to reset it or something so it will take a charge?  Or junk now?
2014-9-29
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FromAdronesEye
lvl.4
Flight distance : 93146 ft
Dominican Republic
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hoota1231@gmail Posted at 2014-9-30 10:23
I wish it was, but it was a used Phantom 2 V, extra battery that came with it, so stuck on that. I ...

Have you checked if the battery is swelling?
2014-9-30
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hd_ultra
lvl.3

United States
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The manual says that the battery is one of the firmware upgradeable items. Check and see if you can update that firmware.
2014-9-30
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hoota1231
lvl.1

United States
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On DJI assistant show's no upgrade available for my battery. !!!! That it's up to date
2014-10-3
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DJI -Lisa.zhu
lvl.4

China
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Customer needs to login to see the upgrade information, no login, no upgrade remindar.
It is suggested to scrap the battery to avoid unnecessay accident and loss.
2014-10-10
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hoota1231
lvl.1

United States
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What,  battery is not that old just a little over 3 months, $130 down the drain!
2014-10-14
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hoota1231
lvl.1

United States
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DJI -Lisa.zhu Posted at 2014-10-11 15:49
Customer needs to login to see the upgrade information, no login, no upgrade remindar.
It is suggest ...

I have no idea what you mean about login? Login on what?   Where??
2014-10-14
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swomilan
lvl.4

Mexico
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hoota1231@gmail Posted at 2014-10-15 10:23
I have no idea what you mean about login? Login on what?   Where??

You need to be logged in with your DJI account within the Phantom Assistant software
2014-10-14
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