juliovincentyjr
lvl.2
Flight distance : 829908 ft
United States
Offline
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I sent my brand new one in the 1st time for drops, horizon issues and noisy camera and received someone else's beat up drone. I sent it back and they sent me a "supposedly" new one. The new one had the same camera noise, tilted horizon, also false altitude readings. I sent that one in and they sent me another refurbished one. This one too has the tilted horizon, and now it disconnects from the app and I noticed the altitude reading was off a little bit.
Both times I received an invoice with a list of parts that were repaired, Im guessing on this. I'm not sure what is going on but I never got back the ones I sent in. I'm not sending this one back. I bought this in April. So my experience was not the greatest. They had the crafts for over 5 days each time so I thought it was repaired since they had it for a period of time. If they going to send replacment it should not take that long to send it back. And if a repair was not done but a replacement was sent, why doesn't the paperwork reflect this. SMH. Not a great experience for my 1st drone. I love the craft but not the process. I'm just going to have it looked at from the place I bought it. They do repairs there. Luckily I bought a 3rd party warranty that will fix it or replace it even if I broke it on purpose. BTW. My brother sent his in too, for camera noise and horizon. They sent him a different one with no camera noise but the horizon is off and this one has altitude drops. He also has an invoice showing a parts list for repair. This is crazy for the amount of money we spent. It really bites. I don't want to give it up for another brand. I can't find anything as nice as this. I am just going b to have to deal with it since I can't get my money back. If I could I would return it. Live and learn, and get the bad end of the deal is the way I look at it. Good luck with yours. |
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