As you may know, we’ve been running a special Battery Promotion for all Phantom 4 users who bought their unit at an Apple Store.   
We want to make you aware that the promotion will run until August 31, 2016. If you bought your Phantom from an Apple Store, make sure to take advantage of our promotion before this date.  
If you have any questions, please contact onlinesales@dji.com and we will get back to you within 72 hours.  

I got battery cell damaged on my P3 4K

user2f377abca9 Posted at 2016-7-28 11:30
I got battery cell damaged on my P3 4K

Hi, user2f377abca9 , sorry to hear that. You are recomended to contact our after-sales support.
North America: support.us@dji.com & call center: +1 (818) 235 0789
Europe: support.eu@dji.com& call center 0049 9771 17730 00        
Japan: support.jp@dji.com
Other region：support@dji.com
Thanks.