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Problems with DJI Remote Focus and the OSMO X5
1358 10 2016-7-26
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mazurlazer
lvl.2
Flight distance : 2303 ft
United States
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Hello,

I've run into a problem with my OSMO X5 and DJI Remote Focus setup that I can't seem to fix. The focus (with the adapter cable) connects easily to the OSMO and works as it should. The problem that I have is that whenever I pull focus on the remote, the X5 automatically resorts to the lowest apeture possible for the lens I'm using (f1.7). This is not a mixup with the apeture controls that are possible with the remote (this works just fine). It is only after I've set my desired apeture and then turn the focus wheel in any direction. Yes, I have tried reconnecting everything and have restarted the reomote, the app, and the handle. Nothing seems to fix this.

Is this just a glitch? Has anyone else had this problem? Please help!
2016-7-26
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dopeytree
First Officer
Flight distance : 4505095 ft
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United Kingdom
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Yes I feel you pain I just almost ruined a commission because of this bug. It wasn't in the previous firmware! See my post here: http://forum.dji.com/thread-59211-1-1.html
A slight workabout I have found the focus remote works if you have the camera set in shutter priority mode.
Hopefully DJI can get out a fix ASAP.
2016-7-26
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mazurlazer
lvl.2
Flight distance : 2303 ft
United States
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dopeytree Posted at 2016-7-26 16:05
Yes I feel you pain I just almost ruined a commission because of this bug. It wasn't in the previous ...

Okay thanks for the reply. DJI? Anything from the bots on this site?
2016-7-26
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steven.dieveney
lvl.3
Flight distance : 26 ft
United States
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Same problem here. Very frustrating!!!!! I let DJI know and have gotten zero response. Hopefully they fix it very soon!!!
2016-7-26
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mazurlazer
lvl.2
Flight distance : 2303 ft
United States
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steven.dieveney Posted at 2016-7-26 20:56
Same problem here. Very frustrating!!!!! I let DJI know and have gotten zero response. Hopefully the ...

Terrific! Yet another $1,000 paper weight. At a certain point it becomes my own damn fault for continuing to patronize this company...
2016-7-26
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masonthoward
lvl.2

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I have the same issue. I found that on the remote you have to switch over to the aperture setting and set that and then switch back to the focus setting and your focus will work with that aperture setting locked in.
2016-7-26
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DJI-H.C
Administrator
Flight distance : 13602 ft
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We're sorry about this. The engineers are currently aware of this issue and are working on it.
2016-7-26
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gilbertchan
lvl.2
Flight distance : 373681 ft
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Singapore
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Same problem here. thought i got a faulty unit. hopefully its just a bug.
2016-8-4
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Luke_Boney
lvl.1
Flight distance : 1305010 ft
United States
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Also having this issue, just wanted to keep the ball rolling.
2016-8-5
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chubauk
lvl.4

United Kingdom
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Luke_Boney@yaho Posted at 2016-8-5 15:12
Also having this issue, just wanted to keep the ball rolling.

And me too!!!!
2016-8-5
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pistolstamen
lvl.1

United States
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Such a bummer. Shutter priority it is.
2016-8-24
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