Hello:

I bougth a DJI Osmo in the online store and DHL need the DJI China tax ID in order to import to Mexico.

Can help with that?

onlinesales@dji.com can help, the shippment has a week in mexican customs waiting for the information.

Thanks in advance.

Regards

Hi，jorge， sorry for the inconvenience caused. Yes. You can contact onlinesales@dji.com for help. Have you sent the email? Have you got reply? I can help to check it with the ticket number or your order number. Thanks.

DJI Store Posted at 2016-8-21 21:22
Hi，jorge， sorry for the inconvenience caused. Yes. You can contact  for help. Have you sent the em ...

Hi! I'm having the same issue! I am being requested by FEDEX to provide the TAX ID of the company in order to process the order through customs. My order number is 052110089965..

Thanks...

emilio.herrera1 Posted at 2016-8-26 03:21
Hi! I'm having the same issue! I am being requested by FEDEX to provide the TAX ID of the company i ...

Hi, emilio.herrera1, we have received your email and will follow it. Thanks.

Hola jorge, estoy en la misma situacion con un phantom 4, Se resolvio tu problema? Como fue resuelto? espero me puedas ayudar
Saludos


Hello, I´m in the same situation with a Phantom 4
Was your problem solved?
How was it solved?

Hi , to clear customs of purchase that I made to DJI,  Fedex is requersting me the TaxID number of DJI , can send me that number please. Without that number they can't clear customs
Regards

Hello!

I need your help guys! I have the same problem, i need the Tax-id. FEDEX