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New TB47 doesn't work
596 1 2016-9-13
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sebas Z
lvl.1

Argentina
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I bought a new Inspire 1 with a kit (everything you need) I also bought an extra battery TB47 , which does not work, does not turn on any lights, even after being charged. The serial number is W19ADA04010156 . I live in Argentina , the warranty covers someone here?


Thanks!
2016-9-13
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DJI Natalia
Administrator
Flight distance : 318 ft

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Hello Sebas, sorry to hear about that, if no any lights when you press power button even after charging, please feel free to contact our service center to help you deal with this case. You could contact our tech support at support.us@dji.com.
2016-9-13
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