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DJI VISION app Login Failed
4437 14 2015-1-30
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dani_cabrio.abv
lvl.1
Flight distance : 577874 ft

Spain
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Hello,
Since yesterday, since I updated the application on my phone and tablet, it shows me the following error: "Login Failed: Cannot connect to the internet" and just can't login from neither device. Today I updated everyhing once more, but it's still not working. Please help!
2015-1-30
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Gerry1124
Captain

United States
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Just cancel that login page that pops up.  It will still download and install ok.
2015-1-30
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dani_cabrio.abv
lvl.1
Flight distance : 577874 ft

Spain
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The installation finishes, I go into the application and I want to log in with my account and then the error pops up.
2015-1-30
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Gerry1124
Captain

United States
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dani_cabrio.abv Posted at 2015-1-31 05:38
The installation finishes, I go into the application and I want to log in with my account and then t ...


You  don't need to login, just connect to the phantom power it up and open PT2 and click on upgrade button, it will tell you that everything is updated.
2015-1-30
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Gerry1124
Captain

United States
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dani_cabrio.abv Posted at 2015-1-31 05:38
The installation finishes, I go into the application and I want to log in with my account and then t ...

this video will help you out if you get confused.

2015-1-30
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dani_cabrio.abv
lvl.1
Flight distance : 577874 ft

Spain
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There has been a confusion, I am talking about the application on the phone and the tablet where I am just trying to log in after the installation has been done and it give me the aforementioned error.
2015-1-30
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Gerry1124
Captain

United States
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dani_cabrio.abv Posted at 2015-1-31 05:49
There has been a confusion, I am talking about the application on the phone and the tablet where I a ...


did you get the phone app from the dji download page?
I have the DJI APP on my 10 inch apple tablet, when it ask me to login, I always cancel and just continue,  I don't use a  phone
2015-1-30
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dani_cabrio.abv
lvl.1
Flight distance : 577874 ft

Spain
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yes and to my ipad
2015-1-30
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Gerry1124
Captain

United States
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I have the DJI APP on my 10 inch apple tablet, when it ask me to login, I always cancel and just continue,  I don't use a  phone
2015-1-30
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dani_cabrio.abv
lvl.1
Flight distance : 577874 ft

Spain
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are you sure you have a phantom?
because you can't continue in the applicacion without signing in
2015-1-30
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Gerry1124
Captain

United States
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I have 2 of them
DSCN0050.JPG
2015-1-30
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dani_cabrio.abv
lvl.1
Flight distance : 577874 ft

Spain
Offline

Okay, so probably you know that when you install the application on your phone or tablet, at first you are requested to enter an account and I am trying to do this. Now I notice that on the phone, because it is with Android, the error is: request timeout. Please someone help, on both devices I cannot log in into the application.
2015-1-30
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djiuser_u4cxvBz
lvl.1

Spain
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Try to logon using 3G or 4G, no wifi, works for me
2017-12-14
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Nebuchadnezzar
Captain
Flight distance : 1931791 ft
Spain
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djiuser_u4cxvBz Posted at 2017-12-14 02:45
Try to logon using 3G or 4G, no wifi, works for me

I would use the version that went well with the first drone .....

I had to roll back several versions because my AC was not activated .. app problem
2017-12-14
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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djiuser_u4cxvBz Posted at 2017-12-14 02:45
Try to logon using 3G or 4G, no wifi, works for me

You don't think that things have changed during the last three years?
2017-12-15
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