Hello,
Since yesterday, since I updated the application on my phone and tablet, it shows me the following error: "Login Failed: Cannot connect to the internet" and just can't login from neither device. Today I updated everyhing once more, but it's still not working. Please help!

Just cancel that login page that pops up.  It will still download and install ok.

The installation finishes, I go into the application and I want to log in with my account and then the error pops up.

dani_cabrio.abv Posted at 2015-1-31 05:38
The installation finishes, I go into the application and I want to log in with my account and then t ...

You  don't need to login, just connect to the phantom power it up and open PT2 and click on upgrade button, it will tell you that everything is updated.

dani_cabrio.abv Posted at 2015-1-31 05:38
The installation finishes, I go into the application and I want to log in with my account and then t ...

this video will help you out if you get confused.

There has been a confusion, I am talking about the application on the phone and the tablet where I am just trying to log in after the installation has been done and it give me the aforementioned error.

dani_cabrio.abv Posted at 2015-1-31 05:49
There has been a confusion, I am talking about the application on the phone and the tablet where I a ...

did you get the phone app from the dji download page?
I have the DJI APP on my 10 inch apple tablet, when it ask me to login, I always cancel and just continue,  I don't use a  phone

yes and to my ipad

dani_cabrio.abv Posted at 2015-1-31 05:59
yes and to my ipad

I have the DJI APP on my 10 inch apple tablet, when it ask me to login, I always cancel and just continue,  I don't use a  phone

are you sure you have a phantom?
because you can't continue in the applicacion without signing in

I have 2 of them

Okay, so probably you know that when you install the application on your phone or tablet, at first you are requested to enter an account and I am trying to do this. Now I notice that on the phone, because it is with Android, the error is: request timeout. Please someone help, on both devices I cannot log in into the application.

Try to logon using 3G or 4G, no wifi, works for me

djiuser_u4cxvBz Posted at 2017-12-14 02:45
Try to logon using 3G or 4G, no wifi, works for me

I would use the version that went well with the first drone .....

I had to roll back several versions because my AC was not activated .. app problem

djiuser_u4cxvBz Posted at 2017-12-14 02:45
Try to logon using 3G or 4G, no wifi, works for me

You don't think that things have changed during the last three years?