Hi,
I have read a numerous post in this forum saying their satisfaction and others saying dissatisfaction for the product and the service from this company
I myself until today still have trust that dji will bring the best effort to make the customer happy.

from this forum i want to suggest dji to consider opening service center in Indonesia or maybe official store in Indonesia, it's very hard to get spare part or accesories for my dji phantom 3 pro. In Indonesia no official store and service center available and if something happen to my drone it takes a lot of time and patient to get drone fly again.

So please consider my suggestion, thank you

Hello bastian bass，customer satisfaction is important to us, thank  you so much for your support and feedback which we pay much attention to.
If any issue, please feel free to contact us through e-mail or livechat, we will try our best to help you : http://www.dji.com/support/product