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Video transmission issue with inspire 1 and Z3 camera
1672 18 2016-9-20
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joel.tvp
Second Officer
Flight distance : 930843 ft
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Switzerland
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Hi,
My inspire 1 lost the video transmission as soon as I record video. When I stop recording the video signal come back. It's a real problem because it's impossible to work like that. I've made some tests and when I disable "hardware decode" in the general settings the signal is better. It's usable but the video signal often frizz.

Do you have an idea to solve this problem ?
2016-9-20
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uptowndisco
Second Officer
Flight distance : 5486841 ft
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United Kingdom
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Most of the Z3 owners have the same problem , still waiting on a fix from DJI , they say that they are aware of the issue .  I have rolled back a firmware version to 1.08 and it works much better now than it ever did on the latest firmware.
Edit.

Sorry , I was wrong it is just as bad as ever
2016-9-20
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Sorry about your experience, we're currently testing new firmware that can fix this issue.  
2016-9-20
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uptowndisco
Second Officer
Flight distance : 5486841 ft
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United Kingdom
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DJI-Thor Posted at 2016-9-21 07:29
Sorry about your experience, we're currently testing new firmware that can fix this issue.

Any idea how long ? , its been near on a month since I paid 800 for a Potato :-(
2016-9-21
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RichJ53
Captain
Flight distance : 1626135 ft
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United States
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DJI-Thor Posted at 2016-9-20 23:29
Sorry about your experience, we're currently testing new firmware that can fix this issue.

This new FW will be for both Z3 and X3 cameras correct?

Rich
2016-9-21
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BIGDZ
Captain
Flight distance : 2220722 ft
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DJI-Thor Posted at 2016-9-21 14:29
Sorry about your experience, we're currently testing new firmware that can fix this issue.

Yeah how long, think you guys owe it to your loyal customers to tell them... my issues are the same with the z3
2016-9-21
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uptowndisco
Second Officer
Flight distance : 5486841 ft
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United Kingdom
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BIGDZ Posted at 2016-9-22 06:18
Yeah how long, think you guys owe it to your loyal customers to tell them... my issues are the sam ...

Ditto !      
2016-9-22
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David Bartenfie
Second Officer
Flight distance : 3784321 ft
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Same problem here.  Intermittent video transmission with all current updates.  The issue is a hazard because the aircraft attempts to return home after video transmission signal drops.
2016-9-28
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outlaw
lvl.4
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United States
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David Bartenfie Posted at 2016-9-28 13:10
Same problem here.  Intermittent video transmission with all current updates.  The issue is a haza ...

Dido!!!!!!!
2016-9-28
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David Bartenfie
Second Officer
Flight distance : 3784321 ft
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I have 2 inspires and 2 remote controls.  I tested the one with the older firmware on the AC and the RC and had the same issue with intermittent video drop out.  I updated the DJI Go App and it seemed to not drop the video.  I have not tested the new Go app on the Inspire with the fully updated RC and AC yet but I have a feeling the Go app update has repaired the video streaming issue.  I have to say I wish DJI had not changed the fonts in the App and the camera selector layout.  I'll get used to it I suppose.
2016-9-29
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krazyloonatic
New
Flight distance : 429308 ft
United States
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My Z3 does the same thing.. Unusable if recording.. Barely usable when not recording... They need a fix ASAP..
2016-10-10
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vonbaron1
Second Officer
Flight distance : 42014 ft
United States
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I would like to order a Z3 but at this stage I would not touch it with a ten foot pole and looks like NO fix anytime soon................ Sad
2016-10-11
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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Hi,I think you can let our support colleague to check your drone .You can connect to our colleague by email:support@dji.com
2016-10-11
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Farnk666
Captain
Flight distance : 1711394 ft
Australia
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Just return them for a refund guys - DJI have sold you something that just doesn't work right now.
When they fix it, in a month, 6 months or a year then buy another one.

No point asking the same questions over and over again, the DJI reps either don't know or aren't allowed to say anything.
It will happen when it happens.
2016-10-11
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Drone Cuiabá
Second Officer
Flight distance : 7170650 ft
Brazil
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I sold my x3 to buy Z3. The camera Z3 is with so many problems like this? What some saw in the videos is jello effect when the zoom is applied.
2016-10-17
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fans1f6f90e9
lvl.1
Flight distance : 320052 ft
United Kingdom
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Hi guys,  Any update re this?  Still major issues with Z3 on my Inspire 1 - totally unusable.....
2017-11-7
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HKIC-DRONE
lvl.2
Flight distance : 245768 ft
Denmark
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I am having the same problem with my new Z3, up to 10 sec lag, and pixelated FPV view. Never had this issue with the X3, and it still works just fine.
I am using a 10,5 " Ipad pro, and all firmware versions are up to date, as far as I can tell.
In other forums i have found posts complaining about this particular issue as far back as AUG 2016, one has to wonder, why this isn't being delt with.
Borrowed a second Z3 from a collegue, same problem.
I am conviced the issue is with the aircraft.
2017-11-13
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ReppocMike
lvl.4
Flight distance : 751677 ft
Finland
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Hi I have jello effect with Inspire 1 1.0 and Z3. Can I Fix It or what to do?
2018-4-11
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Hmladner
lvl.2
Flight distance : 138238 ft
United States
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DJI needs a law suit slapped across them to right all the product liability wrongs that were issued out to the customer base.  Their product is useless and support is worse.  I'm ashamed that I bought such a product.
1-1 11:14
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