Gimbal playing up
806 6 2016-9-20
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carlton
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United Kingdom
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A couple of times recently my gimbal has stopped horizontal satbilisation and instead rocks from left to right as the Phantom 4 is moved left to right.   I noticed it when panning.  The problem goes away when powering off then on the Phantom, but this has happened a couple of times now.  I have the latest firmware and app version.  Anyone else had this?
2016-9-20
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DJI Natalia
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Flight distance : 318 ft

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Hello Carlton, may I know it was working fine before? would you please try to cool it down and do IMU calibration in a very level surface, please do not move it during calibrating period. Then please calibrate gimbal manually.
2016-9-20
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carlton
lvl.1

United Kingdom
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DJI Natalia Posted at 2016-9-21 08:52
Hello Carlton, may I know it was working fine before? would you please try to cool it down and do IM ...

Yes it was working before and it seems OK now.  It has happened twice on different dates.  How do you do an IMU calibration.  I can't find that in the App menu?
2016-9-21
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coolure
lvl.2
Flight distance : 15049 ft
United Arab Emirates
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DJI Natalia Posted at 2016-9-21 11:52
Hello Carlton, may I know it was working fine before? would you please try to cool it down and do IM ...

DJI Nathalia,
How do gimbal calibration manually?
2016-9-21
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Aardvark
First Officer
Flight distance : 384432 ft
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United Kingdom
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carlton@lenasol Posted at 2016-9-21 15:12
Yes it was working before and it seems OK now.  It has happened twice on different dates.  How do  ...

With all powered up and connected it should be in the 'aircraft status' menu OR 'Main Controller Settings/Advanced Settings/Sensors' there is a calibrate IMU option.
2016-9-21
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DJI Mindy
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Flight distance : 7 ft
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coolure Posted at 2016-9-21 23:38
DJI Nathalia,
How do gimbal calibration manually?

Here is the screenshot for your reference.
gimbal calibration.png
2016-9-21
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carlton
lvl.1

United Kingdom
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IMU calibration was in Main Controller Settings, Advanced Settings, Sensors, Calibrate IMU.  Have done this.  Powering on the Phantom and the Gimbal appears to be fine.  Will test this in the field and report back.
2016-9-22
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