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Newbie_Crashed in to a tree!
831 7 2016-9-25
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rickbrewer1961
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United States
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I crashed my P4 in to some tree branches and it broke 2 blades and dropped about 20 ft. to the grass below.Other than the blades, there is no other physical damage.
Camera has been claibrated (3) times successfully. Camera works fine.
By blade motors will not start!
I have the following fault message:
"Gimball Cannot recieve main controller data"
"Gimball and Main controller disconnected." Contact DJI support if it persists after restart"

Does anyone have any ideas for me?

~Rick
2016-9-25
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dkruseski
lvl.4
Flight distance : 791184 ft
United States
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Unfortunately bud, your bird gave you the answer:

"Contact DJI support if it persists after restart"
2016-9-25
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rickbrewer1961
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United States
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dkruseski Posted at 2016-9-25 19:40
Unfortunately bud, your bird gave you the answer:

"Contact DJI support if it persists after restart ...

Thats what I figured. DJI opens tomorrow at 8am Pacific time. I will see what they say.
Thank you.
2016-9-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for your crash,Rick.
I think a repair service would be the best course of action.
You can contact our tech support at support.us@dji.com.
2016-9-25
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Grizz 1
Second Officer
Flight distance : 120066 ft
United States
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with a little luck, maybe the gimbal cable just pulled loose !
2016-9-25
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rickbrewer1961
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Grizz 1 Posted at 2016-9-25 20:15
with a little luck, maybe the gimbal cable just pulled loose !

I removed the protective cover and checked the cables, all seems fine in that area, however the components are very small and I could be missing something.
DJI support has been contacted, I am awaiting their reply. I will post my results!
2016-9-26
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rickbrewer1961
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DJI Mindy Posted at 2016-9-25 20:14
Sorry for your crash,Rick.
I think a repair service would be the best course of action.
You can con ...

Thank you, I have contacted support via email, I am waiting on their response.
2016-9-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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rickbrewer1961 Posted at 2016-9-26 21:58
Thank you, I have contacted support via email, I am waiting on their response.

If you have any further question, please feel free to let me know.
2016-9-26
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