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Osmo Mobile + iPhone 5S + DJI GO
4044 8 2016-9-27
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frbriois
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Réunion
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Hello,

I have just received my OSMO Mobile and I have the following issues with DJI GO:
- During a video the focus is always changing.
- I can not use active tracking, it says "Enable this function in landscape mode". But the phone is in landscape position.
- When I do a M-timelaps, at the end it says "SavefailedAssetGroup…" and it do not save it.

I am using Osmo Mobile + iPhone 5S iOS 10.0.1 + DJI GO 2.9.2.

Thank you for your help

2016-9-27
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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I'm sorry you are having difficulties.
If you can post a quick video showing all these things I will forward it on
2016-9-27
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JonathanA
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Canada
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I am also experiencing the same project DJI-Ken. I have the same specs as mention above.
Here is a video showing the message I keep getting when trying to activate the Autotracker.

Osmo Mobile Iphone 5s / IOS10 - Autotracker Problem.


Your help would be appreciated,
Cheers,
Jonathan
2016-9-27
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Hi, active tracking is not available for 5s, because of its relatively lower hardware.

The other two issues are related to iOS 10, and are expected to be solved soon with new DJI GO app.
2016-9-27
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JonathanA
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Canada
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DJI-Thor Posted at 2016-9-28 03:21
Hi, active tracking is not available for 5s, because of its relatively lower hardware.

The other tw ...

Thank you DJI-Thor for your prompt reply, appreciate it!
-Jonathan
2016-9-28
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frbriois
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@DJI-Thor: thank you for your reply.
@JonathanA: thank you for the video.

With the latest update I can now save  M-timelaps. I still have the focus problem.

Have a nice day

2016-9-29
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fans196c3386
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Hong Kong
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How come I couldn't use the active tracking too? I am using a iphone7 plus and it keeps say "enable this function in landscape mode" ??? Thx
2017-4-4
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fansee408352
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Acting Tracking is not working too, it says "enable function in landscape mode" but I did not see any settings to enable it. I'm using iPhone 7+ ios 11.1.2 and DJI app latest ver. 3.1.23. Anyone resolve this issue? DJI PLEASE ADVICE HOW TO RESOLVE THIS.
2017-12-1
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upwindny
lvl.1
United States
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The Vertical Orientation Lock must be disabled when you use Active Track.  So make sure it is off on your phone.
2018-1-6
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