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3.10 upgrade problem!
3750 14 2015-2-1
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zach.anderson.m
lvl.1

United States
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I had just received my phantom 2 with h3-3d in the mail. Installed the gimbal. Plugged it into my computer. I was trying to upgrade my main controller to 3.10, and my computer crashed during the process. I restarted both my computer and the phantom. The phantom beeped when turning on repeatedly. I tried to re-install the firmware. It worked that time, but when I power cycled my phantom it said IMU initization failure [ERROR 25]. The phantom also flashed red-green-yellow repeatedly. Never flown.

How do I fix this?
2015-2-1
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jmanaya
lvl.3
Flight distance : 40840 ft
Venezuela
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Hi Ihave the same problem. After upgrade to 3.10 same ligth pattern awating for response! If I know something I contact you

Edit my PC don't crash...
2015-2-1
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RCinParadise
lvl.1

Costa Rica
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Main Controller firmware 3.10 has a huge "bug", do not upgrade your ph2.  You will get an IMU initialization error (error 25).  There is a temperature issue that prevent the initialization process to be completed.  If you do a cold star, ph2 will set up correctly.  If you turn it off and try again inmediately, the problem will be there, the leds will be: green-red-yellow.   A new firmware is need it from DJI ASAP.
2015-2-1
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DJI-Dboy
lvl.4

Hong Kong
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try hard reset of flight controller as 'gil' posted:
http://forum.dji.com/forum.php?m ... age%3D1&lang=en

hope that would help
2015-2-1
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zach.anderson.m
lvl.1

United States
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Just got ahold of DJI over the phone. They didn't seem to know about the problem. They offered to allw me to send my phantom in for diagnostics. I think I'll wait it out to Dee if a new firmware version will come out.
2015-2-2
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bwc195.hotmail
lvl.1
United Kingdom
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I get download error when trying to upgrade to 3.10.
2015-2-2
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k.lower.hotmail
Second Officer
United Kingdom
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Unable to upgrade to 3.10 (download error)
Does anyone know why?
Am I still safe to fly?
2015-2-2
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BWJ
First Officer

Denmark
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k.lower.hotmail Posted at 2015-2-3 02:13
Unable to upgrade to 3.10 (download error)
Does anyone know why?
Am I still safe to fly?

You are more than safe, and your bird is still flying don't try to upgrade anything before its safe, you risk to make it into a useless lightshow.
If it isn't ill don't try to cure
2015-2-2
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tower35
lvl.1

Canada
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There is a temp issue in the IMU ......the only way mine will fly is putting phantom outside in the cold and waiting until phantom is good and cold. Then I can start and not get the red green yellow error 25 .
2015-2-2
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segurasmo.gmail
lvl.2

Portugal
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Good afternoon, I also can not download the update main controller to 3:10 in my phantom 2
is always to give error and asks to refresh.

Portugal 02/02/2015
2015-2-2
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fvale.lkcomunic
New

Portugal
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tower35@live.ca Posted at 2015-2-3 02:19
There is a temp issue in the IMU ......the only way mine will fly is putting phantom outside in the  ...

Hi,
But The problem was solved?
2015-2-2
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zach.anderson.m
lvl.1

United States
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UPDATE:

I think they are aware of the problem. Either there servers went down randomly, or they pulled it due to the ERROR 25 IMU bugs. Sadly, there is no fix for it at this time unless you want to send it in for diagnostics (3-4 weeks turnaround).

I called DJI in LA and they didn't seem to know about the new software but I'm going to wait it out and see if they'll release a new version of 3.10. If not, I'll just send it in for diagnostics, because my phantom was NEVER flown. I took it out of the box and tried to update the software right away.. I guess I have bad luck with DJI.

If you know anything about the issue, or know of any other forums that may be informational to me or others, please post them here.

I will try to keep everyone updated as best as I can.

Thanks,

Zach
2015-2-2
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jeepinocala
lvl.4

United States
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zach.anderson.m Posted at 2015-2-3 08:27
UPDATE:

I think they are aware of the problem. Either there servers went down randomly, or they pul ...

It is working fine. Mine would not upgrade until I charged everything up then it upgraded fast no issues at all.
2015-2-2
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jmanaya
lvl.3
Flight distance : 40840 ft
Venezuela
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Read this: Recovery after Upgrade to 3.10 the P2. Ihave not try this at this moment but i gonne to in some minutes and post it.
http://forum.dji.com/forum.php?m ... age%3D1&lang=en

Thank to zach.anderson.m
2015-2-3
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robjogien.gmail
New

Netherlands
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fixed it with de RC software (Phantom RC Assistant Software v1.2) on the download page.http://www.dji.com/product/phantom-2-vision-plus/download

just calibrate
2015-2-3
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