Where are the updates for Android? It has been several weeks since the release of the device and we've seen updates to iOS. I just keep seeing people post any day now but that means nothing.

Hi kkodalen159, thanks for your attention and patience, please keep an eye on DJI official website, which will be updated once it's released, thanks again.

lol thats not really a answer

Well they must be fixing 3.0.0 for IOS before updating the Android one.

Guess I will return this now then if there isn't a fix. Oh well It had potential. I won't be repurchasing it. It would be nice to have customer service reps out of the US or other places for quicker responses.

tridmluu@gmail. Posted at 2016-10-11 14:41
Guess I will return this now then if there isn't a fix. Oh well It had potential. I won't be repurch ...

I returned it a few days back... Heres why...

I looked at the support that is offered for other older products .. and it gave me a fairly good idea of what I can expect for the OSMO Mobile from DJI Support.

We were told back on 18-19 Sept that the new version will be released by end of September which will fix major issues reported., but nothing was released... .. and we were again told that the update would be out by 8-oct...yet, nothing came out

Even if they release an update, I don't expect them to fix many of the issues reported here. If it was one or two issues, I would have been ok., but as of this writing, the app is terrible and does not even provide some bare essential functionality.

It shows inverted preview images on nexus 5X!!!.. forget LiveTracking, 4k, timelapse limits, slow motion, pathetic image quality of pano shots,... and so on.... by the time they resolve this, they will release a newer version of this product Mobile+ or something crazy like. Its never ending....

I figured out that it would be a never ending saga... and a waste of time.

Glad I Returned it back.

DJI Natalia Posted at 2016-10-11 05:20
Hi kkodalen159, thanks for your attention and patience, please keep an eye on DJI official website,  ...

Will the update be released to the Google Play store or is it firmware I will have to download myself.

I'm still waiting on the update for my Galaxy S7 so I can record in 4K in the DJI GO app.  I know I can use the native app but then the buttons are useless.  I was planning on ordering the Mavic but if the OSMO isn't working with my phone then why bother spending even more money on a Mavic.  It all seemed awesome, but then reality kicked in.  

kkodalen159 Posted at 2016-10-12 21:05
Will the update be released to the Google Play store or is it firmware I will have to download mys ...

Yes, it will be available in GooglePlay store, you could also download it by scaning QR code on DJI official website.

DJI Natalia Posted at 2016-10-13 04:33
Yes, it will be available in GooglePlay store, you could also download it by scaning QR code on DJ ...

Any idea of when it's arriving on Android please Natalia?

Nick Martin Posted at 2016-10-13 16:41
Any idea of when it's arriving on Android please Natalia?

It will be in Google Play in any minute, it's being reviewed now.
Meanwhile, you can download the app through scanning this

SCTyobmqjWsD Posted at 2016-10-13 07:29
I'm still waiting on the update for my Galaxy S7 so I can record in 4K in the DJI GO app.  I know I  ...

Hi, please check DJI Go now, if it's still not there, scan the image above. The new DJI GO app supports 4K on your phone now

kkodalen159 Posted at 2016-10-12 22:05
Will the update be released to the Google Play store or is it firmware I will have to download mys ...

Check 11# 。  It's an app,  DJI Go Android 3.0

Nick Martin Posted at 2016-10-13 15:41
Any idea of when it's arriving on Android please Natalia?

It's under auditing recently, please wait patiently. And you could scan QR code on our website to download it now.
Please open this link, you could get it:
http://www.dji.com/osmo-mobile/info#downloads

DJI Natalia Posted at 2016-10-13 16:41
It's under auditing recently, please wait patiently. And you could scan QR code on our website to  ...

Hello Dji team,
i have downloaded the new Android Version 3.0.0(500) on my Galaxy S7 edge! i connect it with my osmo mobile and i think, it is a joke! No 4K resolution, no settings for framerate...nothing! I dont see a diefference between the new 3.0.0 and the old 2.9.1 Dji Go App!

In the App under "Me" and "Settings" i can see the version 3.0.0(500)!

Please tell me, that this is not the final app for android users! Otherwise i give back my osmo mobile to my dealer!

Greets from germany...Markus

Troubleshooter Posted at 2016-10-11 18:01
lol thats not really a answer

What the link to the official web site

DJI-Thor Posted at 2016-10-13 16:22
It will be in Google Play in any minute, it's being reviewed now.
Meanwhile, you can download the  ...

do you know the new version number  I currently have 3.8  will this version support 4k

jscott5554 Posted at 2016-10-13 23:58
do you know the new version number  I currently have 3.8  will this version support 4k

correction 2.91(472)

DJI-Thor Posted at 2016-10-13 03:27
Check 11# 。  It's an app,  DJI Go Android 3.0

will this fix the inverted image on nexus 5X ?

can you share the change log?

apkhou Posted at 2016-10-13 18:14
will this fix the inverted image on nexus 5X ?

can you share the change log?

Initially got excited to see an update for us Android users...

Then I installed it and guess what. No 4K resolution, and storage settings option looks like it's in developers mode and is in Chinese!

What the hells going on?

Nick Martin Posted at 2016-10-14 04:34
Initially got excited to see an update for us Android users...

Then I installed it and guess what ...

Exact same thing happened to me. Didnt even really notice a difference other than panorama mode quality is an option

DJI we need answers now - what's going on with the update and why are we seeing no changes?

Hello all. Using Osmo Mobile with Samsung S7 Edge. Updated to firmware to Version 500. My micro sd is Samsung 256GB, Evo+. From the instructions, I created a folder "DJI" with sub folder "Camera" in the sd card. For those who don't understand Mandarin, please create "DJI" Folder in your sd card first. Then launch DJI Go, select Camera in Settings then select Storage Location. Stroll to the bottom and select the grey out bar. From there on, select SD Card and "DJI" folder.

Now after I had done the above, when I pressed the record button on Osmo Mobile, I got the following error,

"Cannot record video. Allow DJI GO to access your Mic."
"Start record failed! Please check your phone's storage."

No idea how to resolve the above error. Please advise.
At the same time, there is still no 4K format available.

I know DJI is trying their best....it's a good device..just
that the software is rather incomplete. Thanks!

apkhou Posted at 2016-10-14 01:14
will this fix the inverted image on nexus 5X ?

can you share the change log?

It does fix the Nexus 5X as promised, sorry about the delayed release.

jscott5554 Posted at 2016-10-14 00:02
correction 2.91(472)

Only limited phone with 2.91 will support 4K, most doesn't.   (My Meizu Pro5 does)

Nick Martin Posted at 2016-10-14 04:34
Initially got excited to see an update for us Android users...

Then I installed it and guess what ...

Sorry about that, what phone are you using?

kkodalen159 Posted at 2016-10-14 09:25
DJI we need answers now - what's going on with the update and why are we seeing no changes?

Seems only S7E released in China is 4K-supported for now,  I'm still verifying this, some issues in the code, we'll patch this up very soon.

I managed to select micro sd as storage but I kept getting this error,

"Cannot record video. Allow DJI GO to access your Mic."
"Start record failed! Please check your phone's storage."

Talking to DJI tech support now.

Nick Martin Posted at 2016-10-14 04:34
Initially got excited to see an update for us Android users...

Then I installed it and guess what ...

Hi, what "storage setting " are you referring to?  Do you mean folder name in SD card?  In app I didn't find any Chinese

dexterchua88 Posted at 2016-10-14 15:39
I managed to select micro sd as storage but I kept getting this error,

"Cannot record video. Allow  ...

Tech Support said it's new issue, will look into it.

DJI-Thor Posted at 2016-10-14 15:40
Hi, what "storage setting " are you referring to?  Do you mean folder name in SD card?  In app I d ...

I believe he meant that when he select "Storage Setting", there is a guide written in Mandarin...need to stroll down at the end and hit the grey box to get into storage setting location.

dexterchua88 Posted at 2016-10-14 15:56
I believe he meant that when he select "Storage Setting", there is a guide written in Mandarin...n ...

Can you give me a screenshot of where it is? Thank you

I am still having problem with video recording saving to Micro SD. But for still picture, it can save directly to Micro SD.
Tech support said it's a new issue and will look into it. As for 4K recording, they are talking to Samsung.

Thanks for the update !!! Finally fixed the Active Track issue !!!

dexterchua88 Posted at 2016-10-14 19:17
I am still having problem with video recording saving to Micro SD. But for still picture, it can sav ...

Sorry about it, the app might have some compatibility issues with certain phones, we'll fix it soon.  What phone are you using?

Dji.. we need this app finishing!

I'm a loyal customer of DJI products and I'm all for cutting edge technology but this substandard releasing of software that's not fit for purpose is embarrassing for what is now a multi national company!
I'm a lifelong user of Canon cameras and I wouldn't expect this rubbish from them and to be fair they'd not release stuff unfinished.
I've recently got myself an Osmo Mobile and I love it. However the DJI app is hopeless unless using it for the active track feature, and that's why my good results are coming entirely from third party / native apps and post processing.

I hope this situation gets fixed soon or I'm another customer that WON'T be ordering a Mavic because I'm worried it'll have the same issues. Once again this is quite simply embarrassing!

Nick Martin Posted at 2016-10-15 16:30
Dji.. we need this app finishing!

I'm a loyal customer of DJI products and I'm all for cutting edge ...

apoiado! Parabéns, disse tudo! vergonhoso.

DJI THOR, I am using Samsung S7 Edge.

I am having exactly the same problems with my galaxy s7 and osmo mobile when changing the recording directory to the sd card.
pictures will record to the sd card fine but not videos when it trys to capture audio..

"Cannot record video. Allow DJI GO to access your Mic."
"Start record failed! Please check your phone's storage."
and no 4k video ?

It throws you to the app setup menu and when you go into the dji app the permissions are on for the mic. It works fine videoing to phone memory just doesnt record to sd card.
Another thing I noticed was that if you unclick the mic permission it says this app is for an older android version and can cause problems ??
I have the latest version of android 6.0.1 and the latest dji app v3.0.0 (504)

DJI-Thor Posted at 2016-10-14 11:28
Can you give me a screenshot of where it is? Thank you

I've got the same issue