Phantom 3 Standard Camera/Gimbal Broke - HELP!
1666 3 2016-10-11
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mross0
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United States
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Hello, I am a High School teacher and we recently purchased our Phantom 3 Standard. We had a crash and it broke the camera/gimbal assembly. What are my options to get this fixed and get back in the air? I've heard you can't purchase this assembly any longer, is this true? If so, what do I do to get a camera back on the aircraft. Thanks so much!

2016-10-11
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mfojas430
lvl.3
Flight distance : 23835 ft
United States
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Send it in to DJI to repair.
2016-10-11
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djordan2
Second Officer
Flight distance : 377907 ft
United States
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The Gimbal arm is available.  I just purchased one to repair my crashed P3P.  I also replaced the Ribbon cable for good measure.  I completed the job last night. There are lots of videos on YouTube showing you how to replace it.  Not difficult!  But watch the video first.
2016-10-11
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DJI Natalia
Administrator
Flight distance : 318 ft

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Hello mross0, really sorry to hear about your crash, to ensure safety and guarantee the performance, it would be best to get it evaluated firstly and then repaired by our authorized repair center, please feel free to contact our tech support at support@dji.com for further help.
2016-10-11
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