FauxFilm
lvl.3
United States
Offline
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Well, I have spent a great deal of time on the phone yesterday and today speaking with tech support people. They of course suggested all the things that I had already tried again and again (re-installing the app, updating the firmware on the Osmo, taking the battery out and putting it back in, various settings changes), all to no avail of course.
Finally, the last tech guy conceded that there was a problem with the app itself, and that he would have to submit a report to developers to try to fix it... in his words, "In about a week."
Just in passing as I was hanging up I asked "Can't I just re-install the previous version?" (which worked perfectly). He said "Sure" and sent me a download link for the apk file. I uninstalled the current version, downloaded and re-installed the last version (2.9.1), and it works just as it should.
I just wish someone at DJI had suggested that before, at least as a stop-gap measure. It looks to me that the last app update really didn't do anything other than add Mavic support, which I don't need.
SO... if anyone else is having trouble I suggest rolling back to the previous version... which you can find here:
https://appraw.com/apk/dji-go-apk-download-op8bv
Hopefully they will have a new version that works soon. |
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