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Mavic Combo Pkg - Currently Shipping
183926 5358 2016-10-21
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Error404
lvl.2

United Kingdom
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BroadFlight Posted at 2016-12-10 16:36
Should ship within 2-3 business days.

I was so happy when shipping company changed to DHL and now? It's back to translation missing tba.... what a joke this is my 10th week since I ordered...
2016-12-11
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Greg Kingston
lvl.2

United Kingdom
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I think DJI could provide a more detailed update on the shipping for different regions. It is clear that US orders are now being fulfilled reasonably quickly, yet my UK order of 17 October is still pending and there are even older orders to the UK that haven't yet shipped. Some other regions are also behind schedule, and it is clear the 7-8 weeks is going to be missed in some regions.

Come on DJI - this is my first order from you and the customer experience is absolutely awful so far.
2016-12-12
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dselec
lvl.2

United Kingdom
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Error404. Mine did the same... changed to DHL on Wednesday. Stayed like this all weekend nd back to translation missing this morning.
Got my hopes up.. only to be disappointed again.
2016-12-12
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BillyG
lvl.2
Australia
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I cancelled my Oct 30th order with DJI and re-ordered with a retailer in Australia on Nov 18 and just received an email saying it will be ready for pick up on Dec 15th which I am stoked about!!! Literally just in time for my holiday.
2016-12-12
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DINO88
lvl.2

South Korea
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My Oct 9th order is still pending. I emailed 'onlinesales@dji.com' asking about regional discrimination of delivery on 7th Dec but still no response.
2016-12-12
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mikelmags
lvl.2
Flight distance : 1391007 ft
Australia
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mine was set to be delivered tomorrow here in australia.. just found out my address was jumbled and on dhl my post code is wrong.
now dhl sends me a bill to pay tax where in tax was included. apparently,  the price declared was not the actual price.   i really don't mind but i jst need the drone sent to me.
i know is overwhelming for dji with all the orders and the delays, i just wish they did everything right on the shipping too


cant retrive my name "miktyur" ordered 10/23  shipping started 12/09 australia
2016-12-12
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daveio
lvl.2
Flight distance : 1890 ft
United Kingdom
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Update for the spreadsheet: Arrived

Product: Mavic Pro Fly More Combo
Vendor: DJI Online Store
Order Time: 2016-10-02 14:13:35 (UTC)
Shipping Address: London, United Kingdom
Status: Arrived
2016-12-12
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BroadFlight
lvl.3
Flight distance : 108862 ft
Australia
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mikelmags Posted at 2016-12-12 22:21
mine was set to be delivered tomorrow here in australia.. just found out my address was jumbled and on dhl my post code is wrong.
now dhl sends me a bill to pay tax where in tax was included. apparently,  the price declared was not the actual price.   i really don't mind but i jst need the drone sent to me.
i know is overwhelming for dji with all the orders and the delays, i just wish they did everything right on the shipping too

Wow.. that sounds like the reason as to why mine is stuck in customs then too.

Looks like my drone is going to be even later. Far out..
2016-12-12
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BroadFlight
lvl.3
Flight distance : 108862 ft
Australia
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Error404 Posted at 2016-12-12 17:51
I was so happy when shipping company changed to DHL and now? It's back to translation missing tba.... what a joke this is my 10th week since I ordered...

That's not good at all. We know there's a big shipment in Australia currently. Hopefully yours is in a batch that gets released to you?
2016-12-12
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Boardtalk
First Officer
Flight distance : 209639 ft
United States
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Anyone in Europe/Ireland receive delivery notifications today?
Don't see many orders being dispatched of late.
2016-12-12
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serotonin
lvl.2

United Kingdom
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Update for the spreadsheet. Ordered 3/10 arrived today 12/12. Exactly 10 weeks to the day.

Took 5 days to arrive after shipping notification changed to shipped.
2016-12-12
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fans8eede3a9
lvl.1
Flight distance : 182001 ft
United States
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Welp.... I got mine about 10 min. ago... It was shipped FRIDAY and got to my door in 3 days!!!...Ordered Oct. 17. Bird and battery.... Gotta go! Thanks DJI!!!!!
2016-12-12
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fans8eede3a9
lvl.1
Flight distance : 182001 ft
United States
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fans8eede3a9 Posted at 2016-12-12 22:31
Welp.... I got mine about 10 min. ago... It was shipped FRIDAY and got to my door in 3 days!!!...Ordered Oct. 17. Bird and battery.... Gotta go! Thanks DJI!!!!!

I live in N. Carolina
2016-12-12
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Dasm6tPRI5iL
lvl.3

Australia
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mikelmags Posted at 2016-12-12 22:21
mine was set to be delivered tomorrow here in australia.. just found out my address was jumbled and on dhl my post code is wrong.
now dhl sends me a bill to pay tax where in tax was included. apparently,  the price declared was not the actual price.   i really don't mind but i jst need the drone sent to me.
i know is overwhelming for dji with all the orders and the delays, i just wish they did everything right on the shipping too

I have the same issue with DHL trying to charge me taxes for Australian customs and duties, but you shouldn't have to pay. On the DHL screen that details the charges, you should be able to download the documentation. On the 'archive doc' under 'features' it should say 'Duties and taxes paid (DD)'.

I gave DHL a call and told them it should be DDP (delivered duties paid) and told them about the document and they checked again and said they would change it and it would be charged back to DJI. Call DHL on 1300 921 066, this is their department for customs and duties in Australia.

If that doesn't work, ask DHL to contact the sender, or contact DJI on their online sales email address. You most definitely shouldn't have to pay.
2016-12-12
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DGHockeytown
lvl.2

United States
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Does the Tracking Number appear in the Web Login screen or just in the APP when it's available??

I don't see a line on the website Order Screen for Tracking number but I do at the bottom of the Order page in the App.

Thanks!!
Darin
2016-12-12
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Mayoo
First Officer
Flight distance : 299708 ft
Canada
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Guys, We need Help. Oct 15 - 25th Customers Please report back if you see any status changes
2016-12-12
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Netra - the ori
lvl.2
United States
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Mayoo Posted at 2016-12-12 11:19
Guys, We need Help. Oct 15 - 25th Customers Please report back if you see any status changes

Mayoo, notifications to DJI forums about shipments has almost completely dried up.  I don't know whether there just aren't many forum users with the Oct 15-25 order dates (and hence not many updates), or whether shipments have slowed.
2016-12-12
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fansb1da94e1
lvl.1

Germany
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ordered: 2016-10-18 16:51:35 (UTC), Status: Pay Confirmed, still waitig for the Fly More combo
2016-12-12
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fans90c6587e
lvl.1

United States
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fansb1da94e1 Posted at 2016-12-13 04:34
ordered: 2016-10-18 16:51:35 (UTC), Status: Pay Confirmed, still waitig for the Fly More combo

Ordered: 10/25/16 - 3pm Eastern Time. Mavic Only + Battery and spare props. This morning changed to Shipped and Fed-ex.  No tracking yet. Heading to Florida.
2016-12-12
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Woodwanger
Second Officer
United Kingdom
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Netra - the ori Posted at 2016-12-12 20:24
Mayoo, notifications to DJI forums about shipments has almost completely dried up.  I don't know whether there just aren't many forum users with the Oct 15-25 order dates (and hence not many updates), or whether shipments have slowed.

I would say most people now have about given up all hope in seeing their Mavic or P4 pro + batteries anytime soon.......all we get is a Mushroom response from DJI
2016-12-12
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JordanM
First Officer
United States
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2016-12-12
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Vemiz
lvl.1

Norway
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Ordered the combo 27/09/2016 21:32:10 (UTC), Norway from site www.rcbutikken.no Still waiting with no tracing or anything.
2016-12-12
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Evo5neon0808
lvl.2

United States
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Ordered 10/25 California. Dji direct. Still waiting....
2016-12-12
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fansecf1a23c
lvl.1

Hong Kong
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Ordered combo on 10/18 from Hong Kong. Payment confirmed, still waiting for it to be shipped. Annoying as they HQ is literally across the border in Shenzen. Hoping to get it before I go back to Cali to visit family.
2016-12-12
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fansee11f6a6
lvl.1

United States
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Ordered 10/12. Amazon 3rd party. Still waiting. A different forum shows they're shipping 15-25 units per week. There are about 130 orders ahead of me.
2016-12-12
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Andersonmx24
lvl.2
Flight distance : 181470 ft
United States
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Ordered 10/27 Still nothing, USA,  Dji Website
2016-12-12
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Ibader7
lvl.1

Canada
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I ordered mine on 22nd of October and it is on the way by DHL Vancouver - Canada  
2016-12-12
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Ibader7
lvl.1

Canada
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Ibader7 Posted at 2016-12-12 15:30
I ordered mine on 22nd of October and it is on the way by DHL Vancouver - Canada

From Dji website^^^
2016-12-12
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fans18d204c5
lvl.3
Flight distance : 1162605 ft
United States
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Ibader7 Posted at 2016-12-12 17:30
I ordered mine on 22nd of October and it is on the way by DHL Vancouver - Canada

Ordered mine the same day via the DJI site, to USA still waiting..
2016-12-12
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ImAWebGuy
lvl.1
Flight distance : 17054 ft
United States
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Ordered Fly More Combo October 18th... shows blue dot "Shipped" as of an hour ago. Shipper is FedEx to California.No tracking ID yet.
2016-12-12
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SwamiMacGyver
lvl.1

United States
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If you're looking for more data, here's my info (not yet shipped):
Fly More Combo
Ordered from DJI.com
Ordered: 2016-10-24 09:36:17 (UTC)
Status: Payment Success
Destination: Seattle, WA - USA
2016-12-12
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ImAWebGuy
lvl.1
Flight distance : 17054 ft
United States
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Mayoo Posted at 2016-12-12 11:19
Guys, We need Help. Oct 15 - 25th Customers Please report back if you see any status changes

This may be a dupe post, but...
Ordered the Fly More Combo from DJI Store October 18th...
Just got the "Shipped" blue dot an hour ago.
Shipper shows FedEx to my California address, but no tracking ID yet.
2016-12-12
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Eloi
lvl.2
Flight distance : 762238 ft
United States
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Payment Status:        Authorized
Payment Method:        Online Payment
Total:       

#New Entry
¥8598.00
Order Time:        2016-10-20 01:16:25 (UTC)
Shipping Address:        Shanghai, China
Shipping Status:        Shipped
Shipping Company:        S.F. Express
2016-12-12
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Hongbin
lvl.1
United States
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order at 21 Oct, status just turned to shipped
2016-12-12
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Evo5neon0808
lvl.2

United States
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Hongbin Posted at 2016-12-12 22:40
order at 21 Oct, status just turned to shipped

Did buy from DJi direct ? And what country are you located?
2016-12-12
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GAVOL
lvl.1

United States
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Original Post# 1694        
Ordered: 10/25/16 19:46
from DJI direct
FlyMore Combo
still pendingship to USA

online chat just said 1 -2 more weeks
2016-12-12
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Netra - the ori
lvl.2
United States
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Finally got my 4th blue dot this evening (Pacific Time).  No shipping info yet.
Fly More Combo
Order direct with DJI, placed: 2016-10-21 07:19:24 (UTC)
2016-12-12
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Banfforce
lvl.2

United States
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My order from 10/25 turned to shipped this morning and 12 hours later now back to pending!  Just unbelievable!
2016-12-12
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mikelmags
lvl.2
Flight distance : 1391007 ft
Australia
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Dasm6tPRI5iL Posted at 2016-12-13 04:30
I have the same issue with DHL trying to charge me taxes for Australian customs and duties, but you shouldn't have to pay. On the DHL screen that details the charges, you should be able to download the documentation. On the 'archive doc' under 'features' it should say 'Duties and taxes paid (DD)'.

I gave DHL a call and told them it should be DDP (delivered duties paid) and told them about the document and they checked again and said they would change it and it would be charged back to DJI. Call DHL on 1300 921 066, this is their department for customs and duties in Australia.

yeah.. apparently the amount indicated as value was not the same as the actual value. dhl aus has been investigating the shipments. i hope it gets sorted fast
2016-12-12
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JasonK
lvl.2
Flight distance : 42385 ft
United States
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I ordered a Fly More Combo on 2016-10-21 17:27:17 (UTC) , to be sent to Florida - and I'm still pending.
2016-12-12
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