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Battery issue
500 2 2016-10-23
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rwin05
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United States
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I bought 2 batteries for 200.00 bucks that worked fine when i got them. After a firmware update they dont work. They must be made by a aftermarket company. Is there a fix or am i out 200.00? Hope theres a fix.
2016-10-23
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DJI Natalia
Administrator
Flight distance : 318 ft

Online

Please help clarify your aircraft model and firmware version, thanks.
After upgrading, when put battery into compartment, connect your mobile device, do you notice any message on the APP?
Or what is the LED status of the battery when it's turned on?
2016-10-23
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Could you clarify what Phantom version you have? Do you get any messages indicating that it's a non DJI Intelligent Battery? What firmware are you trying to update to?
2016-10-23
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