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Urgent!!! Ronin M battery problem!
2370 12 2016-10-24
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jeorellana
lvl.1

Honduras
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Hello friends... I have a big trouble here, and I hope someone can help me... I have a Ronin M and after some time ago I dont use it... today I unboxing and install the ronin, and after some minutes the battery get discharged, so I connect it to the charger but nothing happens! The light on the charged is green and the battery only appears one white light and the red power light... could you tell me any idea about what happens? Im in a country where we dont have DJI store and if I order a new battery it will take a lot of days to come to Honduras! and I need make a work with that tomorrow! Any idea will be very helpful! Thank you so much!!! Please help me!!! this is very sad
2016-10-24
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jeorellana
lvl.1

Honduras
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Here are the pictures
IMG_2727.JPG
IMG_2731.JPG
2016-10-24
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valealvarez.s96
lvl.4
Argentina
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The battery has entered into hibernate mode, check the manual for the battery
2016-10-25
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valealvarez.s96
lvl.4
Argentina
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Try several times to connect battery to the charger
2016-10-25
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valealvarez.s96
lvl.4
Argentina
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It is normal that after being stored for a month that the battery discharges quickly, thats why you should fully charge batteries before using them on ronin
2016-10-25
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jeorellana
lvl.1

Honduras
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valealvarez.s96 Posted at 2016-10-25 09:19
The battery has entered into hibernate mode, check the manual for the battery

Thank you friend... but, how to recovery this? In the manual of the Phantom 3 appears "Leave the battery unattended for 5  minutes, and  then the light will turn off. Recharge the battery to bring it out of hibernation. "

First, I dont know if this procedure apply to the Ronin m battery, and secondly, I Tried to power on the battery without any connection and after that plug the battery to the charger, but nothing happens... The battery dont charge, any idea or instructions please?

Thank you so much
2016-10-25
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jeorellana
lvl.1

Honduras
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valealvarez.s96 Posted at 2016-10-25 09:22
It is normal that after being stored for a month that the battery discharges quickly, thats why you  ...

Ok valealvarez.s96, but do you know how to fix it? Any idea please??
2016-10-25
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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jeorellana@gmai Posted at 2016-10-26 03:31
Ok valealvarez.s96, but do you know how to fix it? Any idea please??

How long have you let the battery sit on the charger before unplugging it?
2016-10-25
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jeorellana
lvl.1

Honduras
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DJI-Jamie Posted at 2016-10-25 16:39
How long have you let the battery sit on the charger before unplugging it?

like a 3 months I believe
2016-10-25
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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I mean when you leave the battery on the charger, how long do you leave it to charge before you give up?
2016-10-26
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valealvarez.s96
lvl.4
Argentina
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jeorellana@gmai Posted at 2016-10-25 20:42
like a 3 months I believe

Turn the battery on and then plug it on the charger, it worked for me
2016-11-1
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Do you still need some assistance?
2016-11-2
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fans5def573e
New

United States
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I do. I’m having the same issue. Batteries won’t charge
5-3 21:07
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