Please select Into the mobile phone version | Continue to access the computer ver.
List your complaint on your new Mavic
3042 32 2016-10-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
Offline

Only people who have received their Mavic need to list.
So far we have:

Loose screw.
Bumps and dents on battery. (Minor)
MECH ERR.
Controller won't turn off.    (Resolved)


These are on different Mavics not the same one.

2016-10-25
Use props
nelsonmansfield
lvl.3

Offline

if only we had our mavics lol
2016-10-25
Use props
nelsonmansfield
lvl.3

Offline

if only we had our mavics lol
2016-10-25
Use props
classicalle
Second Officer
Flight distance : 4478392 ft
United States
Offline

lol         
2016-10-25
Use props
y9uKd1HKWb1U
lvl.1

United States
Offline

for some reason the controller wont turn off. ive tried the two short press and long press, long press. nothing. just continues to sit there. anyone else with this issue?
2016-10-25
Use props
FrequentFlyer
Second Officer
United States
Offline

The battery dont seem like a big deal to me.
2016-10-25
Use props
Lepus
lvl.4

Canada
Offline

y9uKd1HKWb1U Posted at 2016-10-26 05:07
for some reason the controller wont turn off. ive tried the two short press and long press, long pre ...

I think you will be waiting a while till more units are shipped.
2016-10-25
Use props
Ange1walk
lvl.4
Flight distance : 30305 ft
Offline

y9uKd1HKWb1U Posted at 2016-10-26 05:07
for some reason the controller wont turn off. ive tried the two short press and long press, long pre ...

Just try press it once and hold it for 3 secs.
2016-10-25
Use props
lmorel
lvl.2
Flight distance : 4787 ft
United States
Offline

Ange1walk Posted at 2016-10-25 14:11
Just try press it once and hold it for 3 secs.

Thank you!! Ange1walk send me in the right direction with "Just try press it once and hold it for 3 secs.". That made me thing "timing" of the sequence in doing so. I was "too slow" between the first press and the second. Essentially when screen goes blank you have to press and hold the second time around. That's it.
And I am embarrassed.
2016-10-25
Use props
DJI LA Support
Administrator

United States
Offline

As with any new product there is going to be a learning period for a lot of users. It's best to avoid calling something a defect until it has gone through the proper support channels. Note the "turning off the controller" issue.
2016-10-25
Use props
ctonyperry
lvl.3

United States
Offline

Gimbal roll was off level, but I ran an IMU calibration and a gimbal calibration and all is well . This thing has exceeded my expectations!
2016-10-25
Use props
Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
Offline

DJI LA Support Posted at 2016-10-25 18:05
As with any new product there is going to be a learning period for a lot of users. It's best to avoi ...

True, but if several people report the same problem then it is a defect. I'm sure there won't be many or none of the same. But wouldn't it be nice to know, and what to look out for?
2016-10-25
Use props
DJI LA Support
Administrator

United States
Offline

Jake Phantom 3  Posted at 2016-10-25 15:31
True, but if several people report the same problem then it is a defect. I'm sure there won't be m ...

So far there have not been multiple reports of issues so the term "defect" is preemptive.
2016-10-25
Use props
Jason 2015
lvl.2
Flight distance : 292300 ft
United States
Offline

Mavic Pro - False Postitive No Fly Zone
"cannot take off in a no fly zone".  Inspire Pro has no issue from the same location.
2016-10-25
Use props
Delta Nine
Second Officer
United Kingdom
Offline

Decentered lens.
2016-10-25
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
Offline


Can you post a photo of your Mavic of exactly what you are talking about ?
2016-10-25
Use props
Ange1walk
lvl.4
Flight distance : 30305 ft
Offline

DJI-Ken Posted at 2016-10-26 08:19
Can you post a photo of your Mavic of exactly what you are talking about ?

Ken, i think he's talking about this:
http://forum.dji.com/thread-67734-1-1.html
2016-10-25
Use props
stealle
lvl.4
Flight distance : 21827 ft
United States
Offline

I'll be so glad when everyone gets their MP. First members keep starting new threads complaining about shipping. (BTW, shipping only started 1 week late) Now members (that probably don't even have a MP yet) are so angry that you have to get people stirred up and complain about "defects" we don't even know really exist.  Let's keep things in perspective here.
2016-10-25
Use props
stratosHD
lvl.4
Flight distance : 1231280 ft
Australia
Offline

DJI LA Support Posted at 2016-10-26 09:05
As with any new product there is going to be a learning period for a lot of users. It's best to avoi ...

A dent in the battery is considered a defect.

Is it not?
2016-10-25
Use props
SabanBec
lvl.2

Offline

Guys, read the quick start guide and the user manual.. Most of these are not defects, you just haven't read the instructions!
2016-10-25
Use props
XDfh2UKILeWX
lvl.2

United States
Offline

The delay in shipping I could tolerate, problems out of the box I cannot. I'm starting to get nervous. I will cancel and wait a few months if these issues continue to be reported here the next few days.
2016-10-25
Use props
skyrider420
Banned

Offline

Tip: the author has been banned or deleted automatically shield
2016-10-25
Use props
superjet96
lvl.4
Flight distance : 142743 ft
United States
Offline

There will be defects but the bigger question would be what is the ratio of problems to number of Mavics shipped. There is an acceptable tolerance for any manufacturer and they won't all be good. I am not saying that number will necessarily be acceptable but it would be good to know. Are problems 2%, 5%, 10%. That we just don't know.
2016-10-25
Use props
3dflight
lvl.2

Offline

stratosHD Posted at 2016-10-26 08:54
A dent in the battery is considered a defect.

Is it not?

I'm one of the ones who mentioned the wavy look to the battery.  To clear up, the "dent" in the battery is not a dent and it's barely noticeable.  In certain light it looks a little wavy like the plastic hadn't fully cured when it was ejected from the mold.



I tried taking a photo of it earlier and this is the best I could get.  Hardly a "defect" IMHO.  It doesn't really bother me at all.  I'll likely eventually have several batteries.

I must be lucky because mine is an absolute dream.  Easy to fly.  Easy and super fast to get in the air.  Great video transmission.  Stable.  I couldn't be happier.
2016-10-25
Use props
Jake Phantom 3
Second Officer
Flight distance : 2639747 ft
United States
Offline

I'd like to apologize to DJI by using the word defect in the thread title. As has been mentioned a few times, there are minor flaws that came with very few Mavics, but certainly no defects. The title should have worded differently. How ever it was titled, it did let us know what to look for when ours come in.
2016-10-26
Use props
Schwavic
lvl.4

United States
Offline

Ange1walk Posted at 2016-10-25 17:22
Ken, i think he's talking about this:
http://forum.dji.com/thread-67734-1-1.html

He found his issue...  He tapped the side of the screen on accident, throwing off the focus.
2016-10-26
Use props
Eazy123
lvl.2

Offline

Let's bitch about not having our Mavics.

*gets Mavic*

Now let's bitch about our Mavics.

Do you people just enjoy looking for problems?  Or do you not have enough to do in life?  
2016-10-26
Use props
dj.trillium
lvl.3

United States
Offline

Yeah I wish I had my mavic to be able to look for something wrong with it! For some reason getting one in my hands is feeling further and further away with no news, updates or info, I keep checking my emails every 5 minutes in case apple feel like making my day but to no avail. I think i'll go daydream about flying my mavic again anyway.. dont look too hard for faults.
2016-10-26
Use props
Fulgerite
First Officer

United States
Offline


I think that first 4K video you were looking at was shot with the Plastic dome over the camera.  His second video showed tack sharp focus in all 4 corners of the image.  There was contamination of some sort preventing sharp focus on the right side of the image.
2016-10-26
Use props
Fulgerite
First Officer

United States
Offline

My only complaint at this point is that I ordered my Mavic on October 2nd and DJI has not shipped mine yet.  
2016-10-26
Use props
antoine
lvl.2
Canada
Offline

Fulgerite Posted at 2016-10-26 12:02
My only complaint at this point is that I ordered my Mavic on October 2nd and DJI has not shipped mi ...

I ordered mine, the first day of the pre-order! I just contact DJI chat and they dont have a shipping date for my order!
2016-10-27
Use props
method007
Second Officer
Flight distance : 110446 ft
United States
Offline

Is this post really even needed?  How many of these do we need??
2016-10-27
Use props
Ultraflight77
lvl.4
Flight distance : 881598 ft
United States
Offline

It hasn't shipped!!!
2016-10-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules