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GIMBAL LOCK FAIL
1055 3 2016-10-26
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Fulgerite
First Officer

United States
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It seems that DJI's gimbal lock design appaears to have some issues that may have casued at least one customer to recive a broken Mavic shipment.

See: Link Thread

The problem seams to be that the eleastic mounting of the gimbal allows the gimbal to slip out of the protective gimbal locking device shipped on the Mavic.  This means the camera & gimbal can be dislodged and damaged during shipment.  I bring this issue up in the attempt to HELP DJI impove the packaging to ensure Mavic cusotmers recieve undamaged Mavic's and reduce the number of expensive RMA's due to damaged gimbals caused by insufficinet packaging & gimbal locks.  

See these unboxing video images:

    
2016-10-26
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Lepus
lvl.4

Canada
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They should tape it down for transport
2016-10-26
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va3fjs
lvl.3
Flight distance : 102028 ft
Canada
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Maybe it's because he shook the box on opening (not as bad as some but still enough to dislodge that support)
2016-10-26
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Fulgerite
First Officer

United States
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va3fjs@rac.ca Posted at 2016-10-26 21:49
Maybe it's because he shook the box on opening (not as bad as some but still enough to dislodge that ...

If the packaging cannot survive a mild shake like he did in the video...  it will NEVER survive a normal shipment through UPS, FEDEX or DHL.  Shippers throw boxes around a lot worse.
2016-10-27
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