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Mech Error leads to loss of control
1671 15 2016-10-31
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3hd9Aq2UtQlM
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United States
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Posted this in another thread but figured it would be better to aggregate in one place. On my very first flight indoors, the Mavic was in ATTI mode. Upon takeoff, it didn't even attempt to hover. When taking off I was pointed northeast in the room and it shot back southwest descending. I was first thinking that it was due to ATTI mode, but now believe it was because of a calibration issue with the controller. Left stick is stuck at 4% down, hence the loss of elevation. Right stick varies from being stuck at ~12-14% down causing it to take off in reverse. Lost my props and now controller is stuck in 'Mech Error' after trying to calibrate. Support's only advice? 'Use a different device. Reinstall the app. R&D is working on it' This is really disappointing.
2016-10-31
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ku44WFUTyoxJ
lvl.2

United States
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IOS or Android?
2016-10-31
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3hd9Aq2UtQlM
lvl.2

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ios 10.1, iphone 7plus
2016-10-31
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ku44WFUTyoxJ
lvl.2

United States
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Hmmm... I have just been browsing the forums and it seems these errors are only occurring on IOS? I'm not sure if the mobile device being used has anything to do with commands sent by the RC? Do you have an Android device you could use and see if the same problems occur?
2016-10-31
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3hd9Aq2UtQlM
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ku44WFUTyoxJ Posted at 2016-10-31 22:06
Hmmm... I have just been browsing the forums and it seems these errors are only occurring on IOS? I' ...

I do not unfortunately.
2016-10-31
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ku44WFUTyoxJ
lvl.2

United States
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Darn... It would be interesting to see if anybody with a similar problem has a different result using an Android device.
2016-10-31
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incogneito
lvl.2

United States
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I still have ios 9.2 on my iPhone 6s plus and refuse to upgrade. I have not had any problems with my mavic pro at all. Maybe the new IOS 10.1 like how nothing works with a new version of android. I don't know, But I hope it gets sorted out for you, in your favor of course.
2016-10-31
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MattN
lvl.2
Flight distance : 104495 ft
United States
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That kind of makes sense, I mean android is superior to iOS after all!! lol
And before for all you Apple & iOS lovers out there harp on me. I am a post production video engineer and I am an Apple certified tech, most of my computers are mac's and I absolutely love them compared to my PCs. But I just can't stand iOS and how Apple forces you to stay within their ecosystem. That's just my humble opinion..
2016-10-31
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for the frustration.
Could you please provide me a screenshot of the initial values after you click calibrate in DJI GO app?
2016-10-31
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No Man's Drone
Second Officer
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ku44WFUTyoxJ Posted at 2016-11-1 10:14
Darn... It would be interesting to see if anybody with a similar problem has a different result usin ...

I flew 3 times indoors in ATTI mode using my Samsung S7 Edge. No issues. Super steady hovering too.
2016-11-1
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3hd9Aq2UtQlM
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DJI Mindy Posted at 2016-11-1 03:18
Sorry for the frustration.
Could you please provide me a screenshot of the initial values after you  ...

2016-11-1
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fans4d83514d
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incogneito Posted at 2016-10-31 22:15
I still have ios 9.2 on my iPhone 6s plus and refuse to upgrade. I have not had any problems with my ...

Since the 10 update there's been a new bug fix update every week so smart thinking.
2016-11-1
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3hd9Aq2UtQlM
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DJI Mindy Posted at 2016-11-1 03:18
Sorry for the frustration.
Could you please provide me a screenshot of the initial values after you  ...

Mindy - when is this going to be addressed? I've been stuck with a broken controller since day 1 without any real answers. Please advise.
2016-11-2
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DJI Mindy
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Flight distance : 7 ft
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3hd9Aq2UtQlM Posted at 2016-11-3 04:57
Mindy - when is this going to be addressed? I've been stuck with a broken controller since day 1 w ...

Sorry for the late reply.
Your image is not available.
Could you please upload it again?
Also a repair service would be the best course of action.
I'd suggest you to get in touch with our tech support at support.us@dji.com.
2016-11-2
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fans9d21242f
lvl.1

Singapore
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No Man's Drone Posted at 2016-11-1 16:43
I flew 3 times indoors in ATTI mode using my Samsung S7 Edge. No issues. Super steady hovering too ...

How about your outdoor flight ?
2016-11-2
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No Man's Drone
Second Officer
Flight distance : 301545 ft
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fans9d21242f Posted at 2016-11-3 09:36
How about your outdoor flight ?

I have about 12 total outdoor flights with the Mavic Remote with my S7 Edge attached to it. No issues so far and I have used RTH all the time but cancelled it before it fully lands.
2016-11-2
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