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DJI GO Version 3.0.2 Issue
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3904 48 2016-11-2
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fansd8b91b11
lvl.1
Flight distance : 141427 ft
Brazil
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[size=14.6667px]Installed DJI GO version 3.0.2 in Ipad 4 mini ios 10.1.1
[size=14.6667px]Now, In Flight logs tapping on any one log, displays "NO GPS SIGNAL" and screen stays black, no data.
[size=14.6667px]My other device ios version 9.0 with DJI GO version 3.0.0 still displays map, data etcs.
[size=14.6667px]In a Galaxy Android 5.0.1 DJI GO version 3.0.1 works ok and dispays map.


[size=14.6667px]Someone else having this kind trouble ?
[size=14.6667px]It seems to be to do with DJI GO new version 3.0.2 ?

[size=14.6667px]Thans in advance. Juan
2016-11-2
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Aardvark
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I'm getting the same here.

So DJI Go again, one step forward and two back........

Tried on both iPad Pro 9.7 and iPhone 6s plus.
2016-11-2
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fansa84fe8a4
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Ditto the above.  3.0.2 reports "No GPS Signal" on a dark gray/black screen on mine as well with iOS 10.1.1.

More odd is you can press the 'forward arrow' and it will move as if it were playing back the flight (sans map), then hit the control sticks and it shows them both in blue with a full down stick as well as a full left stick on both.  Screen is still gray and no map though.

Yep.  It's broken.

So how do I get back to 3.0.1?
2016-11-2
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Aardvark
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Seems to be date specific, I synced all my flights (and lost a few by the look of it), Flights from start of October onwards are reporting "No GPS", Flights up to the end of September are playing okay.
2016-11-2
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fansa84fe8a4
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Aardvark Posted at 2016-11-3 07:54
Seems to be date specific, I synced all my flights (and lost a few by the look of it), Flights from  ...

Same here.

ALL October flights other than one are gone!  The one remaining shows NO GPS and no map.

September flights are there and play.

Guess I'll have to go out and see if it will work for November flights before I try and figure out how to roll back to 3.0.1.  There is a YouTube of doing it though Apple Store, but it is a real mess of editing the Store with a secondary app to get it.
2016-11-2
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Baldo81
Second Officer
Flight distance : 2947493 ft
Portugal
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Same here, No gps signal and I lost 3 flights done today...
2016-11-2
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fansa84fe8a4
First Officer
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I got back to 3.0.1 (2726) via iTunes on the desktop where I backed up prior to the 10.1.1 iOS upgrade to the iPad.  I just deleted the DJI Go on the iPad, opened iTunes, Apps and the old DJI Go was there and set it to Install.  Sync & Done.  Pretty quick.

However, bad part is that doing that erased ALL flight records too.  Clean slate.

2016-11-2
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Aardvark
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fansa84fe8a4 Posted at 2016-11-2 23:53
Ditto the above.  3.0.2 reports "No GPS Signal" on a dark gray/black screen on mine as well with iOS ...

You may have a recent backup on iCloud, or in iTunes that you could restore.

2016-11-2
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vandruten
lvl.4

Indonesia
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Oh snap. Just pressed "update all" on the appstore and Go 3.0.2 was in it. Hopefully it'll be raining today as a reason to not flying.

Any response, DJI? Please hurry.
2016-11-2
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DJI Natalia
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Thanks for your feedback, would you please sync your flight records through APP, and provide us your APP account username, we'll help you check it, thanks.
2016-11-2
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DJI Natalia
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fansa84fe8a4 Posted at 2016-11-3 07:53
Ditto the above.  3.0.2 reports "No GPS Signal" on a dark gray/black screen on mine as well with iOS ...

Would you please sync your flight records and provide us your account username? we'd love to help you check it , thanks.
2016-11-2
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dave75
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Mine flights are all corrupted too. Same no gps
2016-11-2
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fans06a48882
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dave75 Posted at 2016-11-3 05:10
Mine flights are all corrupted too. Same no gps

Same issue here too - when opening a flight log, I get a brief flash of the UK map and then the whole screen goes grey with "no GPS signal" across the middle. You can still press the play button and the time cursor moves along but no change to the grey screen at all.

I've tried force closing the app, rebooting the iPad and also did a hard reset with the home/power button combination but the issue still remains.  Also tried swapping between the two craft I gave craft in the app (Phantom 4/Phantom 3 Pro) without any effect on the issue.

2016-11-3
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Focusian
lvl.3
Flight distance : 155443 ft
Thailand
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Really ?!  i will immediately disable DJI Go update.  
2016-11-3
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hello Juan, I've synced your flight records and it's all normal.
Here is the screenshot for your reference.
Have you tried to reinstall the app or syncd the flight records again?
flight record.png
2016-11-3
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Cetaman
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DJI Natalia Posted at 2016-11-2 17:25
Would you please sync your flight records and provide us your account username? we'd love to help  ...

Aloha Natalia,

     This is kind of strange.  There is no iOS download for DJI GO version 3.0.2 on the downloads page for P4 and P3P.  I do not have an iOS device but constantly check to see if there is an upgrade.  Last check was 12:00 AM Hawai'i time (Central Pacific I guess).

Aloha and Drone On!
2016-11-3
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Baldo81
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DJI Natalia Posted at 2016-11-3 15:22
Have you restarted all device and check again, still the same case?

Hi,

Attached you can find the screenshot. I restarted the Ipad (latest ios fw) and the problem persists.
I've synchronised all my flights and every time I open a log, the NO GPS SIGNAL appears. When I close the app and go back on my logs the log I previously opened is not present on the logs list. Syncing again doesn't show the log disappeared {:4_154:}

I tried deleting and installing the app, I went back to 3.0.1 and flights logs where fine (except the last 3 logs I said I lost).
I installed againg 3.0.2 and the problem persists...

2016-11-3
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fansa84fe8a4
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Baldo81 Posted at 2016-11-3 18:12
DJI Natalia Posted at 2016-11-3 15:22
Have you restarted all device and check again, still the same ...

At least your rollback shows some logs.

Mine are 100% gone, but I uninstalled and reinstalled 3.0.1 via iTunes on the computer backup and sync.   Now it's like I never had GO prior and I had to log in with email and password all over.

2016-11-3
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Ulysse
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Once again, a complete failure from DJI.
This company has absolutely and definitely no pride and no respect for the customers.
2016-11-3
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JACKODOG-ANDROI
lvl.4
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2.8.0 flying great!!
2016-11-3
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fans991e763e
lvl.1

United States
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I new better than to update the app, just my gut feeling.  Figured if the app update works anything like the Mavic, it's worthless.  Still on 3.0.1 and no issues with P4.  DJI- this whole Mavic situation has been a huge disappointment.  Not buying one.  P4 will be my last.
2016-11-3
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JACKODOG-ANDROI
lvl.4
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i think i would put lightbridge on my f550 flamewheell before i bought new!
2016-11-3
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dkruseski
lvl.4
Flight distance : 791184 ft
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So is 2.8.1!
2016-11-3
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crackthesky
lvl.4
Flight distance : 123402 ft
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Flying with IPAD Mini 4 with wifi & 4G/LTE. Updated to DJI Go V 3.0.2 today and everything is flying & working flawlessly. Never even restarted the Mini 4.
2016-11-3
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Baldo81
Second Officer
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crackthesky Posted at 2016-11-4 02:04
Flying with IPAD Mini 4 with wifi & 4G/LTE. Updated to DJI Go V 3.0.2 today and everything is flying ...

My mini 4 had this issue
2016-11-3
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keiser08
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Mine is running great after using 3 batteries to 50%. I did lose all my flight logs
2016-11-3
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MD_Icarus
Second Officer
United States
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You "auto update" brave guys should have realized by now that you are our beta testers!  

Thanks for reporting your woes, and for all your sacrifices ! {:4_157:}so the rest of us, manual updaters, can wait, till you report that a good version came out, so we can update too!

You Deserve a Metal for Bravery! Metal



2016-11-3
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Cetaman
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Aloha JACK,

     If I recall right, 2.8.0 was nice and stable back when.  What firmware are you using for the aircraft and the remote controller?

Aloha and Drone On!
2016-11-3
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Cetaman
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Aloha kruseski,

     So 2.8.1 is nice and stable?  What firmware are you using for the aircraft and the remote controller?

Aloha and Drone On!
2016-11-3
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MD_Icarus
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I am staying with 10.0.1 and RC1.8 and the latest firmware; but I am using iphone and it works well.I think the RC1.8 and ap 10.0.0 issue was affecting android devices, so maybe the 10.0.2 update to fix android, messes up ios?

2016-11-3
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Cetaman
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Ulysse Posted at 2016-11-3 04:15
Once again, a complete failure from DJI.
This company has absolutely and definitely no pride and no  ...

Aloha Ulysse,

     How can you say "complete failure" like that.  You are failing as a customer.  If you keep acting like that you are justifying bad behavior in return.  You should sell all your DJI products and go with some other company, after all you say the DJI failure is complete!

     Hope this helps!

Aloha and Drone On!
2016-11-3
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Cetaman
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MD_Icarus Posted at 2016-11-3 19:08
I am staying with 10.0.1 and RC1.8 and the latest firmware; but I am using iphone and it works well. ...

Aloha Icarus,

     The 10.0.1 is the iOS operating system version.  The only place I have seen DJI GO ver. 3.0.2 is on the Mavic Pro web page, downloads page.  Android does not have access to DJI GO ver. 3.0.2 yet, even on the Mavic Pro, downloads page.  So how are the iOS guys getting DJI GO 3.0.2?

     RC ver. 1.8.0 is still giving me problems, so I am rolled back and slowly testing as I try to get current.  Currently at RC ver. 1.6.0.

     I wonder if the KARMA guys are playing Krishna and planting bad versions of DJI GO 3.0.2 out there for DJI customers who are not using the DJI Web Site to download DJI GO since they got their KARMA okoles kicked so badly.  Hmm!?!

Aloha and Drone On!
2016-11-3
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Ulysse
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Cetaman Posted at 2016-11-4 07:13
Aloha Ulysse,

     How can you say "complete failure" like that.  You are failing as a customer.  ...

On almost every DJI Go update new problems and bugs appear.
I have a lot of apps on my iPad and all of them are updated when an update is available. With DJI Go I always wait a few weeks to be sure I'll not be grounded.
If you think it is normal to be a beta tester for a company I'm happy for you. But this is not my "religion".
For everything related to aviation (and flying a quad is related to aviation) I have zero tolerance !
2016-11-3
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mactech
lvl.3
United States
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How many times must you do this to your customers DJI?   No quality control.  This isn't how you're going to take over the world.
2016-11-4
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Baldo81
Second Officer
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MD_Icarus Posted at 2016-11-4 12:54
You "auto update" brave guys should have realized by now that you are our beta testers!  

...

It's just a matter of keeping backups to roll back whenever we want ;)

2016-11-4
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Cetaman
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Ulysse Posted at 2016-11-3 20:56
On almost every DJI Go update new problems and bugs appear.
I have a lot of apps on my iPad and all ...

Aloha Ulysse,

     So, like I said, sell everything and go with another company that is not a complete failure.  Otherwise you just sound like a hypocrite.  We have no need to listen to you belly ache about your failure as a customer.  You appear to have no concept of what you are dealing with.  Plus, if you are unable to fly DJI products safely, then you are dangerous.  You owe it to the world to sell and get out.  So go.  We can fly safely.  You are compromised.

Aloha and Drone On!
2016-11-4
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Baldo81
Second Officer
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Ulysse Posted at 2016-11-4 14:56
On almost every DJI Go update new problems and bugs appear.
I have a lot of apps on my iPad and all ...

go and buy KARMA!

2016-11-4
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SBX8
Second Officer
Flight distance : 734442 ft
Germany
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I guess I will stay with 2.9.2 then
2016-11-4
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fansa84fe8a4
First Officer
Flight distance : 3 ft
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Fwiw, iOS 10.1.1 is the newest from Apple.  The 10.0.x series screwed up the barometer in the cellular models that have one.  In Autoflight, they use the phone/tablet's barometer for the "follow-me" up and down hills portion, etc. so it wasn't working for altitude changes.  With 10.1 it is working again.  That was an Apple screw-up.

The DJI GO 3.0.2 is a "No GPS Signal" screw-up in the flight folders and review along with possible deletions of prior flights.  At lest 3.0.1 was and is working for me now that I recovered it.  I just need to turn off Auto Updates though...
2016-11-4
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brunobaptista55
Second Officer
Flight distance : 1369839 ft
Brazil
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Restarting helped my situation. But I was lucky to have a second device also synced previously so I could almost put everything back at normal.

When I synced flights using 3.0.2 it erased/"NO GPS" all my november flights (I always choose 1 month sync).

I usually fly with my iPad and I tried to sync from there. I had also my flights synced to my iPhone (with 3.0.1). What I did was restart both devices and sync my iPhone (which had everything so far) and then sync my iPad (which had deleted november). November flights appeared back on iPad, nothing was erased from iPhone, and all seems in order EXCEPT the "Growth of value" which increased as if I synced additional flights.

The stats (distance, time, max distance, etc) seem to be ok.

2016-11-4
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