Thank you for some transparency and timeframes.

fullswing Posted at 2016-11-3 13:45
Thank you for some transparency and timeframes.

Your welcome.

Just curious DJI-KEN any idea about shipments to bestbuy customers I placed my order with them oct 25th ?
I would appreciate a reply.  Thanks a bunch

LaCcTv_com Posted at 2016-11-3 13:49
Just curious DJI-KEN any idea about shipments to bestbuy customers I placed my order with them oct 2 ...

I'm sorry I do not have any info on Best Buy or other dealers orders. I will ask thought and post here if I get any info.I am glad that DJI has made this announcement.

And I am finished for the night, have a great night.

And a HUGE congrats to the Cubs ! ! !

DJI-Ken Posted at 2016-11-3 13:51
I'm sorry I do not have any info on Best Buy or other dealers orders. I will ask thought and post h ...

Finished watching the cubs game?!

DJI-Ken Posted at 2016-11-2 22:51
I'm sorry I do not have any info on Best Buy or other dealers orders. I will ask thought and post h ...

Thanks Ken Have a great night.

LaCcTv_com Posted at 2016-11-2 22:49
Just curious DJI-KEN any idea about shipments to bestbuy customers I placed my order with them oct 2 ...

I have a nice answer for you

HAHA, within 7-8 weeks. Can assume December delivery for sure now.

I think this is an useful update, it clears states that DJI is planning to clear all back log in the next 8 weeks and caught up on current and future orders by then.

Thank you for the update!

CUBS WIN!!

FLY THE W!!!

Thanks for this update DJI!

Good to see the update.. It shows that a massively popular products can be a double edged sword for companies. Glad to se they are looking at an alternative way to deal with payments. Although taking the money is not a bad thing ( as you are committing to pay anyway ), people have been "conditioned" by modern box sifters like BB and Amazon to not expect it. Most smaller retailers will still take payment at ordering.

Anyway, good news and hopefully this place will settle down a bit..

Considering the current firmware bugs.. at least you won't crash yours (hopefully the bug will be fixed by then).
My suggestion is: if you don't need the Mavic portability, cancel your order and buy a P4 or a P3P: better video, more mature software, better price. It's better under any aspect except the size.

now this is what I call an update, about time

DJI-Ken Posted at 2016-11-3 13:51
I'm sorry I do not have any info on Best Buy or other dealers orders. I will ask thought and post h ...

This update is definitely the right move from DJI and will be largely appreciated by those who ordered directly from DJI.
However, this hasn't answered another big question about the delivery schedule to Apple. Apple was advertised as being part of this big launch so naturally, many of us decided to preorder from Apple instead of DJI for different reasons (staff discount, no immediate charge to credit card, price in local currency, etc.).
Ken, after your good night sleep, certainly well deserved, please help us to get an update for Apple deliveries and if you really can't, then tell us if this is related to some non-disclosure agreement that DJI would have signed with Apple.
Thank you!

DJI-Ken Posted at 2016-11-3 13:34
Thank you very much for posting, and I totally understand and I'm glad they made the announcement.

Yeah hopefully it will ease the strain on the forum staff like you.

Although if they just made this announcement a week or so ago, it probably would have helped ease the craziness a fair amount. Oh well at least they finally did it. Communication goes a long way.

{:4_142:} AAAAUUUGGGGHHHHH!!!! {:4_142:}

Okay, I feel a teeny little bit better now.  I had to get that out of my system.

I wonder which will ship first

my direct order of a drone from dji

or

Props only from Dji on Amazon.

Gonna be a interesting race

Thanks for the update, glad to know how things are going with orders a little more, hopefully all will go smoothly onwards and we will soon be enjoy our new toys

FlameBoy Posted at 2016-11-3 07:37
I wonder which will ship first

my direct order of a drone from dji

I also wondered that, if my Mavic or the Batteries will arrive first hehe. Time shall tell, let the race begin

An information at least! It is like switch on the lamp. I only hopes that after this delay the sentence " DJI exists to put amazing technology and innovation into your hands" won't be obsolete.

Is a really good update, but disappointing.

DJI-Ken Posted at 2016-11-3 13:17
I'm quite sure they strive for that.
If there is any issue, the aircraft has a 1yr warranty. And t ...

It's not a true one year warranty, otherwise everything would be covered, except propellers.

http://www.dji.com/service/policy

Remote Controller
12 Months
Battery
6 Months and Charge Cycle less than 200 Times
Battery Charger
6 Months
Frame
No Warranty
Propeller
No Warranty
MC
12 Months
Gimbal Camera
6 Months
Vision Positioning System
6 Months
Propulsion system (excluding propellers)
6 Months

Ken thanks for the update just received the same information from "enews@e.dji.com"

The delay has not dented my enthusiasm for the Mavic Pro I know it will be excellent, if the build quality is like the P4 I know this will be another fantastic drone

isthisthingon? Posted at 2016-11-3 14:32
CUBS WIN!!

FLY THE W!!!

Huge congrats to the Cubs

Sploodge Posted at 2016-11-3 14:37
Good to see the update.. It shows that a massively popular products can be a double edged sword for  ...

Thanks Splooge, enjoy all your Mavic's, I'm jealous

Exib Posted at 2016-11-3 19:29
Ken thanks for the update just received the same information from "enews@e.dji.com"

The delay has  ...

Thank you Exib for hanging in there and being patient

Haha, got SOOOO excited when receiving email from DJI. Yessss here we go. DJI shipping update.
Oh well, pretty good explanation why the delay. Calmed down again and back in the waiting game mode again. Get it eventually.

DJI-Ken Posted at 2016-11-3 05:15
I think it reads clearly, it says people who ordered before Nov 3rd they'll do their best to clear ...

I am assuming they sent out the email to ALL people that have pre-ordered a Mavic?

I ordered mine on Sep 30th but I still received that email so I don't know if this means I will get mine earlier or if I am expected to wait 6-8 weeks also?

PS I appreciate your efforts Ken as you are doing the best you can with the limited information you have been given

AYA74 Posted at 2016-11-3 14:47
This update is definitely the right move from DJI and will be largely appreciated by those who ord ...

I agree, Ken if you can ask the question of the relevant person/department that would be greatly appreciated.

Many of us trust Apple(rightly or wrongly) & ordered through them as they were put forward as the major release partner for DJI quoting the daye os 02/11(less said the better) & are now left like Apple floating in the wind with our pre orders, mine only since 01/10.

Says we can receive them witching 7-8 weeks!

http://www.dji.com/mobile/newsroom/news/mavic-pro-shipping-update-nov-3-2016

With in* typo...

Hello Ken,

What's the deal with amazon.co.uk? They're advertising delivery 16th Nov. Presumably they placed a very big order several weeks ago and are expecting it to be fulfilled by DJI before 16 Nov. Is that correct?

Thanks.

Thanks for the feedback!

DJI-Ken Posted at 2016-11-3 12:06
Thanks Splooge, enjoy all your Mavic's, I'm jealous

When did you order yours?

That's every Mavic ordered as of today, so that means up to a two month wait for orders made TODAY. I assume if you have preorders in October you won't be waiting that long but some significantly lesser time. It will be worth it, I've had mine now for 4 days and bottom line is there is nothing on the market like this, the GoPro Karma (which it isn't either) even if available isn't in the same universe.

Anyone else notice this update was not signed by Adam Najberg lol

What about orders from places like B&H?  It looks like I made a bad choice but the DJI store was down at the time.  How do retailers fit in this?

flipside Posted at 2016-11-3 20:58
Hello Ken,

What's the deal with amazon.co.uk? They're advertising delivery 16th Nov. Presumably the ...

I do not know, you would have to get more detailed info from them.

brightlights200 Posted at 2016-11-3 20:37
I agree, Ken if you can ask the question of the relevant person/department that would be greatly a ...

I do not know apple Apple's orders, Apple customer service may be able to better answer that.