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DJI Care Refresh Transfer?
14081 14 2016-11-3
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fans3521c905
lvl.3

United States
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I am contemplating selling my Mavic on eBay. The going price plus the fact that I don't really trust the Mavic right now makes it pretty compelling. I can always come back when stock levels are higher, and when the bugs have been worked out.
My question, does DJI Care Refresh transfer with the drone if I sell it or is that linked to me specifically?
2016-11-3
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hallmark007
Captain
Flight distance : 5467513 ft
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Ireland
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http://forum.dji.com/forum.php?m ... D383%26typeid%3D383
Some one looking to buy Mavic here on forum link above
2016-11-3
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Lepus
lvl.4

Canada
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Ⅷ.Return and Transfer of DJI Care

1) DJI Care Refresh can be cancelled upon return of the aircraft purchased, according to DJI refund policies.
2) DJI Care Refresh cannot be cancelled without returning the aircraft purchased.
3) DJI Care Refresh cannot be transferred after purchase.
2016-11-3
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fans3521c905
lvl.3

United States
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Lepus Posted at 2016-11-3 12:28
Ⅷ.Return and Transfer of DJI Care

1) DJI Care Refresh can be cancelled upon return of the aircraft ...

I saw that but I was unclear whether it was linked to me the purchaser, or the aircraft.
2016-11-3
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Yes, you can sell the Mavic to another user and the refresh is attached to that particular Mavic (until you do an exchange using your care then it would transfer to the replacement)
2016-11-3
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D&G
lvl.4
United States
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Lepus Posted at 2016-11-3 09:28
Ⅷ.Return and Transfer of DJI Care

1) DJI Care Refresh can be cancelled upon return of the aircraft ...

Just wondering if  anyone  can answer these 3 questions.


"2) DJI Care Refresh cannot be cancelled without returning the aircraft purchased."
Q #1 If unsued and not activated to the aircraft can DJI Care Refresh still be canceled/refunded?

"3) DJI Care Refresh cannot be transferred after purchase."
Q #2 Can not be transfered to another person or aircraft. I assume both can not be transfered.

Found this picture email from an ebay seller:
Q #3 is it fake?




2016-11-3
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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fans3521c905 Posted at 2016-11-4 03:34
I saw that but I was unclear whether it was linked to me the purchaser, or the aircraft.

Refresh goes with the aircraft so don't be worried.
Besides, your doubling your profit.
It's crazy that people are getting up to 1.5 times the price they paid, I guess that's supply and demand.
2016-11-3
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CamStevens
Second Officer

United States
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D&G Posted at 2016-11-4 04:04
Just wondering if  anyone  can answer these 3 questions.

Tracking this.  Thanks for the explanation.
2016-11-12
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D&G
lvl.4
United States
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CamStevens Posted at 2016-11-12 07:50
Tracking this.  Thanks for the explanation.

"Tracking this."

Did you ask DJI support the 3 questions from my comment #6?
2016-11-13
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adrianolos
lvl.1
United States
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what if i got a new drone back from the repair shop at dji?  i should be able to transfer the dji care refresh to the new one, right?
2017-6-22
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VideoByRyan
New
United States
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adrianolos Posted at 2017-6-22 07:35
what if i got a new drone back from the repair shop at dji?  i should be able to transfer the dji care refresh to the new one, right?

When you use DJI Care Refresh they automatically transfer it to the new drone. I just used it last month.  
2017-8-4
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Karim Bk
New

Germany
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DJI-Ken Posted at 2016-11-3 12:06
Refresh goes with the aircraft so don't be worried.
Besides, your doubling your profit.
It's crazy that people are getting up to 1.5 times the price they paid, I guess that's supply and demand.

What do you mean, when you say sellers get 1.5 they paid? You mean the price of the DJI Care Refresh? And how would thaht make sense?
2017-11-27
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Pete Maresco
lvl.1

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What if you buy an aircraft and refresh, then 1 month later crash your drone into the ocean, unable to retrieve it. Then buy a replacement drone without using refresh. Can Refresh be transfered to the new drone? Or did I just dump the money away and lose both the drone and the refresh?
2018-10-6
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djiuser_RlhuGrjJOMPo
lvl.1
Netherlands
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Hello,

I recently bought zoom and activated Dji Refresh on this product. However, I am not happy with the camera performance and would like to change it to Mavic Pro 2. In this case, is my refresh service going to be transfered to mavic pro 2?
2019-3-2
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RAZVAN26
lvl.1
Flight distance : 226 ft
United Kingdom
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DJI CARE REFRESH IS NOT WORKING IN UK!Not Fair!
2019-3-6
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