Please select Into the mobile phone version | Continue to access the computer ver.
Battery error P4 after update
1568 23 2016-11-12
Uploading and Loding Picture ...(0/1)
o(^-^)o
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

Hey i was flying my p4 and before flying the second batterry i made a update on the battery and it stop working theres a way i can fix it thanks
IMG_1054.PNG
IMG_1055.PNG
2016-11-12
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Just to make sure I'm on the same page. The first battery, the one you updated, produced a battery error? The second one, that's not updated, did not do this, correct?
2016-11-12
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

DJI-Jamie Posted at 2016-11-12 19:12
Just to make sure I'm on the same page. The first battery, the one you updated, produced a battery e ...


Correcr thw first battery is damage now and doest work i want to know what can i do about it
2016-11-12
Use props
QuadPop
lvl.2
Flight distance : 1305285 ft
United States
Offline

I have the same error with 1 out of my 4 batteries. Battery error. Battery signal error if I try to start the P4.
If I roll back to the previous firmware, it works fine. As soon as I flash to 1.2.602 it stops working.

I've flashed the P4 numerous times. No help.

DJI- I opened a ticket 336778, please help!
2016-11-12
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Mafia16 Posted at 2016-11-13 08:07
Correcr thw first battery is damage now and doest work i want to know what can i do about it

Have you already tried a factory reset via the Assistant 2 software?
2016-11-12
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

QuadPop Posted at 2016-11-12 21:55
I have the same error with 1 out of my 4 batteries. Battery error. Battery signal error if I try to  ...

The same thing with me 1 outnof 5 batteries
2016-11-12
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

DJI-Jamie Posted at 2016-11-12 21:56
Have you already tried a factory reset via the Assistant 2 software?

No i will try it tomorrow i will let you know but i want to fix it
2016-11-12
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Mafia16 Posted at 2016-11-13 10:06
No i will try it tomorrow i will let you know but i want to fix it

Please keep me posted.
2016-11-12
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

DJI-Jamie Posted at 2016-11-12 22:28
Please keep me posted.

Ok i will thanks
2016-11-12
Use props
T-R
lvl.4
Flight distance : 287884 ft
China
Offline

Thank you for the posts. Better I wait to update my 3 batterys.

But just for the case of damage after updating:
I going to hold DJI dull responsible for all damage occurs caused by firmware how cause problems after I bought my P4. Just because in the very beginning all was fine. After several updates more and more errors appears so my fun to fly it is very limeted.
That's for I spend too much money on that toy.
The Disclaimer with the last update has no value in Germany because he cut my giving rights by Paw as a costumer. I have doubts DJI will test that in trial.
SO START TO MAKE RELIABLE FIRMWARE!
2016-11-12
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline


hey jamie, the battery got fix with the downgrade of the battery and p4 firmware thanks
2016-11-13
Use props
Focusian
lvl.2
Flight distance : 155443 ft
Thailand
Offline

For me , i updated one of two batteries.   The one i did not update (may)caused of air craft abnormal, i think so.   

The problem is when i hovered AC to test the critical (10% ) batt. level to see if it land automatically or not but when the battery reach 14%, the AC flied back its self rapidly.  i had to push joy stick to the front to correct it.
That time i thought  the problem may come from battery which was not updated meanwhile the air craft may be updated something.   it should be the cause of not compatible and malfunction.  
Then , i update this battery and try again.  It's ok. right now.   
2016-11-13
Use props
Helioff
lvl.4
Flight distance : 1167664 ft
Germany
Offline

The same thing happened to me. After the last update one of my 4 batteries had a fault. Please  improve the errow.

best regards Tom
IMG_0229.PNG
IMG_0230.PNG
IMG_0231.PNG
IMG_0232.PNG
2016-11-15
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Mafia16 Posted at 2016-11-14 08:55
hey jamie, the battery got fix with the downgrade of the battery and p4 firmware thanks

Thank you for the update. Just to clarify, did you just downgrade or did you reapply the current firmware as well?
2016-11-17
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Helioff Posted at 2016-11-16 01:10
The same thing happened to me. After the last update one of my 4 batteries had a fault. Please  impr ...

Have you also tried downgrading or reapplying the firmware via the Assistant 2 software or perform a factory reset?
2016-11-17
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

DJI-Jamie Posted at 2016-11-17 19:29
Thank you for the update. Just to clarify, did you just downgrade or did you reapply the current f ...

yes and it work good the battery in the old update works but in the new update doesnt
2016-11-17
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Mafia16 Posted at 2016-11-18 09:56
yes and it work good the battery in the old update works but in the new update doesnt

And a factory reset didn't help?
2016-11-17
Use props
Mafia16
Second Officer
Flight distance : 26490948 ft
  • >>>
Dominican Republic
Offline

DJI-Jamie Posted at 2016-11-17 22:07
And a factory reset didn't help?

No it didnt help
2016-11-18
Use props
Helioff
lvl.4
Flight distance : 1167664 ft
Germany
Offline

Hey Jamie,

I would not downgrade the firmware. The P4 works properly except one of  batteries. Maybe I'm waiting for the next battery-update. I hope DJI can fix the error.
2016-11-19
Use props
fans235f292f
lvl.2
Flight distance : 1483192 ft
  • >>>
United States
Offline

I too After the latest  1.2.602 update  I had problems with the older battery . 1 out of 5 not usable unless I downgrade and all is well.


Hope DJI can fix this. This is my original P4 Battery with 46 cycles and still works great! 21 minutes of flight time.

I'd like to make a charging recommendation, that after each flight, remove the depleted battery, uses it up until your down to 10% then let it cool to room temperature put it in front of a fan to cool, the keep it fanned as it being charged!

These batteries lipo like to be deep cycled, then cooled first, then charged and cooled I  guarantee this procoss will exten the life of your  batteries . I use this battery as the primary battery and have not used the others yet.

Reason, I want to see now long this one battery lasts sine my purchase of this p4 back in march 2016!

Comments?


Best regards,
Steve
2017-1-14
Use props
Helioff
lvl.4
Flight distance : 1167664 ft
Germany
Offline

The battery error has not been fixed. Meanwhile the copter had a gimbal problem. I embed it and today got a new phantom 4 pro from DJI. After unpacking, he had a GPS error and can not start. Great thing. I'm so happy. ;-(((

Tom
2017-1-20
Use props
Stalbek
lvl.1
Flight distance : 12326 ft
Kyrgyzstan
Offline


То же самое случилось со мной. После последнего обновления один из моих 2-х батарей была неисправность. Пожалуйста помоги.
2017-1-21
Use props
Stalbek
lvl.1
Flight distance : 12326 ft
Kyrgyzstan
Offline

The same thing happened to me. After the last update one of my 2 batteries had a fault. Please  help.
2017-1-21
Use props
fans5c05e53d
lvl.4
Flight distance : 262946 ft
  • >>>
Sweden
Offline

It appears DJI has acknowledged the problem an are working on it: http://forum.dji.com/forum.php?m ... 1&fromuid=18156
2017-1-22
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules