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RC charging issue?
1351 14 2016-11-14
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ngvuanh
lvl.4
Flight distance : 159820 ft
United States
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I am experiencing charging issue with my P4 RC.
Even though I am ready to send it in (UPS label received) but I would like to share this issue.
Bought this P4 in Aug 2016, but now I can't fully charge RC battery. Highest I can get is the 4th LED flashing after several attemps unplug and replug charger.
Tried discharge it by let it on till low battery beeping, then plug charger in. It charges half way and turn off. Repeat steps above and can get up to 4th LED flashing.
RC updated to latest firmware.
2016-11-14
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tx_drone_dude
New

United States
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I believe you are describing the same problem I am having.  I bought my Phantom 4 around the same time and was just about to post the same issue and searched first.

I plug the remote controller in and it will charge for 30 - 60 seconds and then stops charging.
2016-11-14
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ngvuanh
lvl.4
Flight distance : 159820 ft
United States
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I am sending it out today anyway. I bought it at BestBuy BTW.
2016-11-15
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mrkramer903
Banned
Flight distance : 18766 ft
Australia
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2016-11-18
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mrkramer903
Banned
Flight distance : 18766 ft
Australia
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2016-11-18
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Just to clarify, your Phantom batteries are charging to full capacity but not the RC?
2016-11-18
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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mrkramer903 Posted at 2016-11-19 09:46
Hi bro I've got same issue with controller-wont fully charge,keeps stopping recharge,has any one got ...

There is a repair facility in Australia, so it won't be going to China.
2016-11-18
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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tx_drone_dude Posted at 2016-11-15 12:45
I believe you are describing the same problem I am having.  I bought my Phantom 4 around the same ti ...

Is it the same for you as I described in post #6?
2016-11-18
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mrkramer903
Banned
Flight distance : 18766 ft
Australia
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2016-11-19
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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mrkramer903 Posted at 2016-11-20 09:56
P4 battery's are ok it's the remote controller battery has the issue,it stops charging & wont fully  ...

Thank you for the update. Yea, it definitely sounds like a RC issue and not the charger. The Australian Repair Center will get you up and running in no time with a replacement RC.
2016-11-19
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Mungo
lvl.1
Flight distance : 122717 ft
South Africa
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I have the exact same issue - mine only started doing this recently, could be a firmware problem. I'm South African, so not keen on waiting months for a replacement.
2016-11-22
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mrkramer903
Banned
Flight distance : 18766 ft
Australia
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2016-11-28
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mrkramer903
Banned
Flight distance : 18766 ft
Australia
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2016-11-28
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Driller35
Second Officer
Flight distance : 1106 ft
Thailand
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Got the same problem with mine ,right out of the box wouldnt fully charge ,three led status at the most , DJI rep talk me thru firmware downgrade but that not help , waiting for RMA now,
2016-11-29
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dan the drone
New
Flight distance : 296736 ft
Italy
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Hey guys,

Dan from Italy here!

I had the same issue and think it's a little bit bigger than expected and it's a firmware problem. Here's my story.
Bought the phantom on august '16 , never had any kind of problem until the last week when I've beed suggested to update the rc firmware to 1.80.
After that, my controller is not fully rechargable, it stops to be at around 70%, but the interesting this is that, after reaching 0% battery i did around 10 or 11 more flights!
This means the the battery is ok but has a disallineation problem with level indicator! when you charge it to 70% (led nr 3 /4), it's not! it's 100% full... and when you reach 0% you have 30% more to flight. THE ONLY PROBLEM IS THAT YOU WILL FLY THAT 30% with a BEEP BEEP BEEP low battery warning and it's quite annoying.
And you'll never know when the battery it's really low.

If anyone knows how to solve this problem, I will thank him for the rest of my life.

ps. already tried any kinds of firmware downgrade , re- upgrade, rc reset and many more. Nothing working.

Ciao
2017-4-10
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