fans036c886f
New
United States
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Just got my osmo handle and x5 adapter. After initial set up, I get no live view, but everything else seems to be functioning. I'm using an iPhone 6, the firmware says 1.3.0.40. I downloaded version 1.8.2.40 and put it on the SD card, then back into the unit. It is not updating to the new version.
I'm not sure why it's not updgrading, and not sure if this will even affect the live view function. I've also read dozens of threads with others that experienced "no live view" issues, so please answer the following if possible:
1. Do I have a faulty handle, and need to send it back for a replacement?
2. Is there a way to force the upgrade since it's not doing it automatically?
3. Does it even matter upgrading because of the live view issue.
Thanks for any assistance.
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