App not compatible with iPad 4th Generation
2668 6 2016-11-19
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gak
lvl.1

United States
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I've been using my 4th generation iPad (not the mini) and the DJI Go app without incident since I purchased our Phantom 4 in June. Today it indicated that it could not update the app. The message was that the device was not compatible. The iPad iOS is up to date. I then thought a reload of the app would address the issue. Unfortunately I get the same message when attempting to download a new version of the DJI Go. Anyone else having this issue?
2016-11-19
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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That iPad does not have the processing power needed to efficiently run the latest app. You should be running an iOS device with an A7 processor or newer.
2016-11-19
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gak
lvl.1

United States
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Thanks Jamie. That helps a great deal. Could you please confirm that an iPad with an A7 processor or greater will work?  I don't want the software to be requiring the processor and a mini, rather than an iPad. Thanks again.
2016-11-20
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DJI Natalia
Administrator
Flight distance : 318 ft

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Gak, may I know what's the IOS system version of your iPad 4? thanks.
2016-11-22
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gak 9
lvl.1

United States
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Our fourth generation ipad is running version 10.1.1 without any other issues (just can't run your app).
2016-11-28
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fans5c281d28
New

United States
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Hello. Why doesn't the new dji go 4 app work on my iPad 4?
2017-9-12
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Wpgubaru
lvl.3
Flight distance : 254646 ft
Canada
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fans5c281d28 Posted at 2017-9-12 14:36
Hello. Why doesn't the new dji go 4 app work on my iPad 4?

It stopped working a long time ago, I had the ipad 4 as well. They stopped support for the processor it uses including apple. This was the reason I had to sell mine and got a 9.7" ipad pro. But any current ipad will be fine. Such a pain.
2017-9-13
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