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Active Track not working with Osmo Mobile after update!
4763 17 2016-11-20
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Phantom Wally
lvl.1

Australia
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Hi, does anyone find out that the Osmo Mobile's Active Track not working with Android phone (mine one is Samsung S7 Edge) as well as my Iphone (5S)? It happened today after I updated the firmware. I normally used the Samsung S7 and the Active Track was fine. I wasnt too sure about the iphone though as I havent tested it before!  Can someone help?

2016-11-20
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Krause31
First Officer
Flight distance : 598990 ft
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Germany
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Hi,
i have tested it a few minutes ago and i have the same problem (Galaxy S7 Edge)...Active Track doesnt work! I think, that issues comes with the two Dji Go updates the last days!

Greetings
Markus
2016-11-20
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duke164
lvl.1
France
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Hi,

Same for me with Sansung Edge S7. Had worked with previous release.
2016-11-20
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yAD14mzLh6uR
New

United States
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Also a new owner of once working (active track) Osmo Mobile with a S7 Edge.
2016-11-21
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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It's been reported.
2016-11-21
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Prezire
New

Philippines
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Okay, so I waited 30 minutes just to have my account able to reply to this thread, and it's already 1 AM.

Perhaps the DJI Osmo Mobile team couldn't replicate the steps of this issue that's why there's no fix/patch yet. So to get you guys started, my active tracking was enabled and working multiple times. No issues. Then one day, I was tweaking some apps like Clean Master, some notification and phone's overlay settings. I didn't open the DJI Osmo Mobile app, I swear! By the time I opened the DJI Osmo Mobile app, suddenly, the active tracking was no longer working. Updates, uninstall, reinstall didn't fix anything. This means that the issue could be related to other apps or Android OS security settings.

Hope that helps.
2016-12-4
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fansdccbb7b8
New
Spain
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I just received my Osmo Mobile and am deeply disappointed the active tracking does not work. Not a great way to start a client - supplier relationship
2016-12-4
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DJI-Thor
Administrator
Flight distance : 13602 ft
Online

Prezire Posted at 2016-12-5 01:13
Okay, so I waited 30 minutes just to have my account able to reply to this thread, and it's already ...

https://apkpure.com/dji-go/dji.pilot

Hi, please download 3.0.0 version here. We're working on this issue.
2016-12-4
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DJI-Thor
Administrator
Flight distance : 13602 ft
Online

fansdccbb7b8 Posted at 2016-12-5 02:36
I just received my Osmo Mobile and am deeply disappointed the active tracking does not work. Not a g ...

https://apkpure.com/dji-go/dji.pilot

Hi, please download 3.0.0 version here. We're working on this issue.
2016-12-4
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Prezire
New

Philippines
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DJI-Thor Posted at 2016-12-5 11:59
https://apkpure.com/dji-go/dji.pilot

Hi, please download 3.0.0 version here. We're working on this issue.

As mentioned, I already downloaded and re-installed, even uninstalled and installed again. Still nothing.
2016-12-13
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jetforce
lvl.4
Denmark
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You must scrool down and choose version 73 or 75.

it works.
dji go.JPG
2016-12-13
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exprezchef
lvl.1
United States
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I just updated to the latest Android version of the DJI Go App. (3.1.1) dated Dec 13 2016 and the active tracking now works on my Samsung Galaxy S6.
2016-12-13
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Ricardo Ghion
Captain
Flight distance : 1042037 ft
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Brazil
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Active trace restarted in last App update
2016-12-13
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DJI-Thor
Administrator
Flight distance : 13602 ft
Online

exprezchef Posted at 2016-12-14 04:23
I just updated to the latest Android version of the DJI Go App. (3.1.1) dated Dec 13 2016 and the active tracking now works on my Samsung Galaxy S6.

Yes, it's fixed.
2016-12-13
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jetforce
lvl.4
Denmark
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Perfect, thanks
2016-12-14
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Prezire
New

Philippines
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I can confirm the fix on my end as well via V3 (75). Please enhance the tracking as much as you can. Thanks DJI Osmo Mobile team!
2016-12-15
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Gui Mayrink -
New
Brazil
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Unlock the screen rotation lock function of your smartphone and work perfectly!!!
2017-6-25
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NinhLee
lvl.1

Vietnam
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https://1apk.co/dji-go-apk-file/

you can try it.
2017-8-23
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