P3P Video Issue
663 2 2016-11-22
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cbmangum
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United States
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After a crash, I replaced the legs and cable from camera to board as the conector on the camera broke and the pins were shifting.  The P3P flies fine but the camera cuts out after about 30 seconds.  Sometimes, I can get a minute or more but most of the time its about 20-40 seconds.  That is even if the camera starts up at all.  Sometimes, I hit the screen button, sometimes the RC button and the screen just goes black.  Also, all of the video files are dated 1-1-2014, 12:00 am, but the hidden files are showing the correct date.  I have re-formatted the SD card twice and tried a second one, but get the same results.  I've tried a different handheld with the same results.

Any ideas?


2016-11-22
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DJI Natalia
Administrator
Flight distance : 318 ft

Online

Sorry to hear about your crash.
I do suggest you to send it in, our engineers will help you evaluate it and help you fix the problem.
Please send an e-mail with the subject "Forum Support" to support@dji.com and include the following information:
SN:
Brief Description of your Issue:
Country:
Full Name:
Email Address:
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Link to Your Case on Forum:
2016-11-22
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DJI Natalia
Administrator
Flight distance : 318 ft

Online

DJI Natalia Posted at 2016-11-23 10:29
Sorry to hear about your crash.
I do suggest you to send it in, our engineers will help you evaluat ...

We have received your e-mail and created a case for you, please check your e-mail box for the info.
2016-11-30
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