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DJI Tutorial and Support Compilation
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225533 181 2015-11-10 03:21:33
DJI-Patrick
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Hong Kong
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Index



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2015-11-10 03:21:33
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DJI-Jessie
Super Moderator
Hong Kong
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Mavic Pro
Official Resources

2016-10-9 17:18:51
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DJI Mindy
Administrator
Hong Kong
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How to update Mavic firmware :



How to update Phantom firmware :


How to update Osmo firmware :


How to update Inspire firmware :


2016-11-24 22:02:27
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DJI Joe
Administrator
United States
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Apps
2016-12-12 11:21:10
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DJI Mindy
Administrator
Japan
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fansb3c2fe4f Posted at 2017-7-8 09:19
Having problem with My XT 640x512 30 Hz thermal camera!

IT wont save pictures taken!

Please keep updated on another thread: http://forum.dji.com/thread-102685-1-1.html
2017-7-10 00:44:15
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DJI Mindy
Administrator
Japan
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WBmania Posted at 2017-8-27 22:26
DJI Korea never receives a phone call. I have numerously called them from the end of June since my Mavic battery was dead.   However, recently I came to know that DJI Korea usually only accept the email request. Finally, I got a reply on 08/22/2017.

My battery (Serial Number: 093AE1703107P0 ) was activated on 02/11/2017. My AS request date is 08/21/2017. So they cannot provide the battery service since the warranty is over 10 days ago.      Hmmm.. Initially, I thought that the battery warranty is one year. If they received my phone calls on time, I would get a proper service for the dead battery.

WBmain, we are sorry to hear that. Where did you sent your email to? May we have the email account of yours and that you sent to? You can PM me. We will look into, thanks.
2017-8-29 01:54:49
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DJI Mindy
Administrator
Japan
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fans876dc5b6 Posted at 2017-8-27 01:07
Hi in recently bought a new p4p. It flies perfect but has one issue. When I land it manually as soon as it touches down it shakes violently before the motors power down. I land it the same way I do with my p3s. Slowly bring it down and when it touches down I pull the left lever down all the way to kill the motors.
Has anyone any idea what this could be? Thanks

Just to clarify, the drone shakes violently or drifts? How about changing another place without interference? Does this issue persist?
2017-8-29 01:57:24
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DJI Mindy
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Japan
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WBmania Posted at 2017-9-1 18:51
Thank you for your reply. I sent my email to "support.kr@dji.com" on 08/21/2017.
My email address is "hskim113@gmail.com".

Sorry for the late reply, we sympathize with your situation, I have confirmed with designated department, your battery did out of warranty (6 months), no matter what happened before, we cannot cover it, we sincerely apologize for the inconvenience caused.
2017-9-3 19:17:01
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DJI Mindy
Administrator
China
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fansdca9a59d Posted at 2017-9-6 18:40
i had a problem with my mavic.
i was flying and suddenly it turned around and crashed

We are sorry to hear about the crash accident, please contact our support to start a ticket and send in the drone for data analysis and repair, if it is not pilot error, we will repair it without any cost in warranty.
Here is the link to obtain support: http://www.dji.com/support
2017-9-6 20:04:21
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DJI Mindy
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China
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WBmania Posted at 2017-9-4 06:35
I think that you missed the point.  I tried to contact the DJI Korea within the battery warranty period.
Initially, I tried to contact DJI korea via phone calls about one and half months ago. However, the service staff of DJI Korea never received my phone calls at that time.  After long time waiting, the phone connection is usually and suddenly disconnected.   

We understand how you feel, but we cannot provide more assistance with this situation, the battery was out of warranty and we cannot repair/replace it without any cost.
You have our sincere apologize for the trouble caused.
2017-9-6 20:13:41
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DJI Mindy
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Japan
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Dublinphantom Posted at 2017-9-20 06:44
Hi, Sorry for the late reply. Yes I updated the firmware and the vibration issue is gone.
I see that a lot of people have issues with new firmware but they update the incorrect way. RC first then aircraft. I did this with DJI assistant and since updating the PROPER way, my drone has been perfect since. No issues at all.
Thanks

Thanks for your update, glad to hear the problem got sorted out, please keep us posted if there is any further question.
2 days ago
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DJI-Patrick
Captain
Hong Kong
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Phantom Series
Products : Phantom 4 Pro, Phantom 4,  Phantom 3 Standard, Phantom 3 Professional, Phantom 3 Advanced, Phantom 2, Phantom 1

Official Resources


Phantom 4 Pro/Pro+

Phantom 4

Phantom 3

Older Phantoms


General

Recommended
2015-11-10 03:39:30
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DJI-Patrick
Captain
Hong Kong
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Inspire Series
Products : Inspire 2, Inspire 1, Inspire 1 Pro, Zenmuse X5, Zenmuse Z3
Official Resources

Recommended
2015-11-10 03:58:32
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DJI-Patrick
Captain
Hong Kong
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Ronin
Products : Ronin, Ronin M, Ronin-MX


Official Resources


Recommended
2015-11-10 04:01:23
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DJI-Patrick
Captain
Hong Kong
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Osmo

Official Resources


Recommended
2015-11-10 04:04:21
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DJI-Patrick
Captain
Hong Kong
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Professional Products

Aerial Gimbals
Official Resources

Recommended


Developer
Official Resources

Recommended


Spreading Wings

Official Resources

Flight Controllers
Official Resources

Flame Wheel Kits
Official Resources

Matrice 600
Official Resources
2015-11-10 04:17:05
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DJI-Patrick
Captain
Hong Kong
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Production

2015-11-10 04:18:35
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DJI-Patrick
Captain
Hong Kong
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Safety

2015-11-10 04:21:03
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gil
Second Officer
Flight distance : 323458
United States
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Nice to see them all in one place.  Should be handy reference.
2015-11-10 04:37:32
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DJI-Tim
DJI team
Hong Kong
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Thank you for this thread, Patrick!
I believe it will be useful for all forum users! Also guys, if somebody else has a great topic that can bring contribution to other folks, just let us know and we'll add it in!{:3_52:}
2015-11-10 22:14:05
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CaveDrone
Second Officer
Flight distance : 3520
United States
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Awesome! All together! :D
2015-11-11 12:16:10
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FM Ralf
lvl.1
Germany
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Zensuse x5
2015-11-11 12:54:30
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macguyca.gmail
lvl.2
Canada
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Interesting local pic
2015-11-11 15:59:37
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DJI-Patrick
Captain
Hong Kong
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You can find Zenmuse X5 in Inspire Series . We'll find more resources for you ,please hold on .:)
2015-11-12 00:38:50
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ducpeter
lvl.4
Germany
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Lightbridge 1 and Lightbridge 2?
2015-11-12 11:37:57
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DJI-Dave
Second Officer
United States
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ducpeter Posted at 2015-11-12 11:37
Lightbridge 1 and Lightbridge 2?

Good suggestion.
2015-11-12 14:02:13
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Woffski
lvl.2
United States
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Very good...  Glad this thread has been established....
2015-11-12 14:54:18
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remltr
lvl.3
United States
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A tutorial on doing the focus calibration would be nice. I see a lot of questions about that. How it is done and why the camera settings are the way they are during the process so we understand what is happening and why. For example why does the aperture close down as opposed to wide open, where if you nail focus wide open then it will be good through the whole aperture range. Stopped down is easy, but may not provide focussed results when shot wide open.

I don't expect a photography class, but a lot of people don't have experience beyond a point and shoot.



2015-11-12 16:56:35
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Barney Rubbel
First Officer
United States
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DJI-Patrick Posted at 2015-11-10 05:39
Phantom Series
Products : Phantom 3 Standard、Phantom 3 Professional、Phantom 3 Advanced、Phantom 2 ...

So I'm watching the POI tutorial under Phantom 3 Adv/Pro, and it is showing me a remote from a P2V+ and tells me to use the S1 switch? Them switches aren't on a P3P controller. What switch am I supposed to use in lieu of? Why are you making tutorials of one product using another? Don't get me wrong, I appreciate the tutorials, but now I'm more confused than I was before I watched it.

Thanks!    Barney
2015-11-15 05:59:59
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DJI-Patrick
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Barney Rubbel Posted at 2015-11-15 21:59
So I'm watching the POI tutorial under Phantom 3 Adv/Pro, and it is showing me a remote from a P2V ...

Hi , Barney
Sorry to make you confused .  The Remote Controller in the tutorial belongs to Phantom 3 Standard . The Phantom 3 Standard has the same logical process with Phantom3 Pro in the POI function . All you need to do is put the aircraft in the "F" mode on the Remote Controller ,then set the APP by following the tutorial . :)
2015-11-15 18:48:44
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Dronie.dk
lvl.3
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Nice list.

It's very strange DJI will not do a video tutorial on how to calibrate the X5? Maybe they found issues they do not want to acknowledge?
2015-11-17 11:22:24
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DJI-Patrick
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Dronie.dk Posted at 2015-11-18 03:22
Nice list.

It's very strange DJI will not do a video tutorial on how to calibrate the X5? Maybe the ...

Hi,Dronie.dk
The X5 calibration is around the corner . Please hold on ! :)
2015-11-18 00:32:22
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cuc4
lvl.1
Hong Kong
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Hi, can anyone help me to add and change my drones' names in DJI Go (Flight Log review page)?
I today activated my new P3P via DJI GO with ipad mini, (previous I played P3A). It was done ok. Then after my test flights, I found the name shown in the flight log replay page, it prompted me to create a name for my drone. Why? And also want to change existing names I created before. Can I?
https://app.box.com/s/z4d7o1mxqblo1nwcb2r4ch6uxbqmlrtf
2015-11-21 12:26:28
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GQ.
lvl.4
Canada
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I have update the new firmware and installed it without any trouble. Will fly it tomorrow if possible.I think I am up to date.
2015-11-25 17:10:43
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Saulsa33
lvl.1
United States
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I am new to all of this and this will really help
Thanks
2015-12-2 19:44:23
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DJI-Patrick
Captain
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Saulsa33 Posted at 2015-12-3 11:44
I am new to all of this and this will really help
Thanks

Glad if this thread helped ! :)
2015-12-2 22:32:41
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itsaz
lvl.2
United States
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Patrick, may I suggest that when you update this thread you indicate what has been updated.  It's getting quite large and I have difficulty finding where the update is.
2015-12-4 03:35:13
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Dronie.dk
lvl.3
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DJI-Patrick Posted at 2015-11-18 09:32
Hi,Dronie.dk
The X5 calibration is around the corner . Please hold on !

Looking forward to a detailed and informative tutorial on this. So many issues and questions about the X5 focus.
2015-12-4 04:52:52
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Cata
lvl.2
Romania
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DJI Focus - a kind of tutorial made yesterday

2015-12-6 08:42:48
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DJI-Patrick
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itsaz Posted at 2015-12-4 19:35
Patrick, may I suggest that when you update this thread you indicate what has been updated.  It's ge ...

Hi ,
Please don't worry about that . We post a thread everytime the new firmware released !  
2015-12-7 03:36:05
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DJI-Patrick
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Dronie.dk Posted at 2015-12-4 20:52
Looking forward to a detailed and informative tutorial on this. So many issues and questions about ...

Totally understand that . :)
2015-12-7 03:37:02
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jimhare
Captain
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Australia
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Hey Patrick, did my tutorial post lose it's sticky status?  :(
2015-12-30 22:34:51
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DJI-Patrick
Captain
Hong Kong
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jimhare Posted at 2015-12-31 14:34
Hey Patrick, did my tutorial post lose it's sticky status?

Hi , Jimhare
Your tutorial still owns it's status . It's just that the stikynot will not appear at the upper right of your thread .
2016-1-4 23:58:04
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jimhare
Captain
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Australia
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DJI-Patrick Posted at 2016-1-5 18:58
Hi , Jimhare
Your tutorial still owns it's status . It's just that the stikynot will not appear at ...

Hi Patrick, thanks for getting in touch!   I don't quite understand what you mean, my post used to have sticky status and appear on the first page with the others.  It's currently on page 6 on its way to oblivion.  

I put a lot of effort into these and liked the idea people would come across them easily.

Is there a reason it lost its status?

All the best,

Jim
2016-1-5 04:08:25
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rodger
Captain
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Greatly appreciated.
2016-1-9 06:49:54
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rodger
Captain
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DJI-Patrick Posted at 2015-11-10 06:39
Phantom Series
Products : Phantom 3 Standard、Phantom 3 Professional、Phantom 3 Advanced、Phantom 2 ...

We really appreciate the time and effort shown here to help all of us. Thanks to Tim, sploodge, Autumn, Delphine, Patrick, Jim Hare, Dundee, and the many others that I missed and all of the folks in the background.
2016-1-9 06:52:31
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DJI-Patrick
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rodger Posted at 2016-1-9 22:52
We really appreciate the time and effort shown here to help all of us. Thanks to Tim, sploodge, Aut ...

Thank you for your support .
2016-1-10 18:12:40
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rodger
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DJI-Patrick Posted at 2016-1-10 21:12
Thank you for your support .

Thank you for all of the support that the DJI team supplies. The secret is to take your time, not be in a rush, and have an open mind with no preconceived notions.
2016-1-11 05:42:21
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TOROMBO
lvl.2
United States
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Here is a video from North Miami !



hope everyone enjoys!
2016-1-11 19:28:58
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DJI-Dave
Second Officer
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TOROMBO Posted at 2016-1-11 19:28
Here is a video from North Miami !

https://www.youtube.com/watch?v=1_pnRps1nk0&spfreload=10

Great video. There was a thread where everyone would post videos and pictures.
It was a sticky but seems to be gone now.

Patrick do you know where it is?  I used to encourage guys that would post in that thread.

Thanks
Dave
2016-1-12 20:10:28
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