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Phantom 2 Vision Plus Ribbon Cable Snapped
6247 18 2014-10-3
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gareth
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United States
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Hi Guys,
I received my new Phantom 2 Vision PLus yesterday and I've flown it 3 times. On the 3rd flight, I lost video signal so landed it manually and found that one of the black ribbons leading from the camera to the gimbal unit had snapped. I was intending on using this on Sunday for a filming project, which clearly isn't going to happen now.

Has anyone else experienced this? I've seen it mentioned a couple of times, but surely wasn't expecting something like to happen less than 24hrs of receiving the device.

Additionally, a couple of the white vibration cushions were torn upon delivery. Needless to say, I'm not all that pleased.

2014-10-3
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johnwarr
Captain
Flight distance : 6467 ft
United Kingdom
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I am sure your local dealer will sell you a new gimbal and camera to get you up and flying again for Sunday.
2014-10-3
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Tony
Second Officer
Flight distance : 2856060 ft
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United States
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Sounds like your unit had been flown, and crashed, prior to you receiving it. Did you buy it direct from DJI? Was it supposed to be a new unit? Best of luck with this.
2014-10-3
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rafaq_95
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Mexico
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I had the same problem with mine! the ribbon cable snapped and it went out from the whole system, thats just not good from a good brand like DJI
2014-10-25
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mixstreme
lvl.4

United Kingdom
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rafaq_95@hotmai Posted at 2014-10-26 11:49
I had the same problem with mine! the ribbon cable snapped and it went out from the whole system, th ...

Sore subject........   Don't pay to much for that cable.....
2014-10-26
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scott
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United States
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mixstreme Posted at 2014-10-26 21:58
Sore subject........   Don't pay to much for that cable.....

So where do we find the ribbon cable part?  I'd like to order one?  I'd rather try repair than buy a whole new camera
2014-11-28
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johnkilcline
lvl.4

Portugal
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scott@getfrosty Posted at 2014-11-29 05:30
So where do we find the ribbon cable part?  I'd like to order one?  I'd rather try repair than buy ...

This DJI official dealer has them, I believe

http://www.davesmotors.com/

hope this helps
2014-11-28
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mixstreme
lvl.4

United Kingdom
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johnkilcline@gm Posted at 2014-11-29 06:04
This DJI official dealer has them, I believe

http://www.davesmotors.com/

Yes, great to see that.
Glad to see it available to those who need it at a reasonable price...
2014-11-28
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scott
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United States
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johnkilcline@gm Posted at 2014-11-29 06:04
This DJI official dealer has them, I believe

http://www.davesmotors.com/

Thanks for the davesmotors link. However they don't show that part in their search. I scrolled thru all dji items.   Any other online locations anyone knows about would be most helpful.  Thanks.
2014-11-28
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Gerry1124
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United States
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scott@getfrosty Posted at 2014-11-29 13:11
Thanks for the davesmotors link. However they don't show that part in their search. I scrolled thr ...

ebay has them

http://www.ebay.com/itm/DJI-Phan ... hash=item418b63d62a

http://www.ebay.com/itm/DJI-Phan ... hash=item19f7725c07
2014-11-28
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kenargo
First Officer
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scott@getfrosty Posted at 2014-11-29 13:11
Thanks for the davesmotors link. However they don't show that part in their search. I scrolled thr ...

Davesmotors sold out; they had them last week but it was so well advertised I think they sold everything they have in stock until the next shipment.
2014-11-28
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kenargo
First Officer
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Gerry1124 Posted at 2014-11-29 13:17
ebay has them

http://www.ebay.com/itm/DJI-Phantom-Vision-Plus-ribbon-gimbal-replacement-flex-cabl ...

The real bummer is that the DJI branded ones, that DavesMotors sold where 2 cables for ~$50.  The Ebay ones are much more $$.
2014-11-28
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Gerry1124
Captain

United States
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Well, fly without then.
2014-11-28
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mixstreme
lvl.4

United Kingdom
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Gerry1124 Posted at 2014-11-29 13:41
Well, fly without then.

Sold out, is demand that high for such parts..........?
2014-11-29
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johnwarr
Captain
Flight distance : 6467 ft
United Kingdom
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I don't know if demand is that high, maybe they only had a few sets to sell ?
I have seen people post on facebook that they bought the cables as a back-up, unfortunately people like that who don't need the cable are denying the ones that do, must be very frustrating if you are trying to get hold of one.
2014-11-29
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Jstic
lvl.1

United States
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Yes, demand is that high. Lots of owners have been waiting months for these parts to become available at a reasonable price. Be patient, Dave's Motors will get more soon. Most people, including myself have not been willing to pay $85 for a $$20 part.
2014-11-29
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support
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United States
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helihobby.com -

Hi there,

We can replace the ribbon for you (as long as the gimbal, motors and camera are not damaged).
We charge a flat fee of $160 to replace the ribbon cable for the Phantom 2 Vision + camera/gimbal unit . This price includes labor and parts.

For more info please visit:
http://www.helihobby.com/multiro ... repair-service.html

Repair center location: California, Los Angeles County.
2015-1-12
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stanpioro
lvl.1

Canada
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The liars at DJI customer service in British Columbia said they can't replace the camera cable. But.......they could sell me a new camera for $900.
Here is the site for a new cable for $12 on Ebay.com under this description:

New Flex Ribbon Cable for DJI Phantom 2 Vision Plus Gimbal Camera Replacement
The cable comes from the U.S. I don't know if it is manufactured there. I have ordered one.

Stan
2015-11-27
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agrbn
New

Slovenia
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Hi
I broke connector for Ribbon Cable for DJI Phantom 2 Vision Plus. If anyone know where to but just conector or bed bord for Phantom 2 Vision Plus Gimbal.

Thanks in advance.
2018-5-7
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