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Phantom 4 Pro Time Stamp On Pictures
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6499 56 2016-12-3
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TelJohn
lvl.1
Flight distance : 28612 ft
United States
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I have a Problem with my Phantom 4 Pro time stamping my pictures and videos with a time stamp 14 Hours behind the actual time it is in my time zone.
Has anyone other than me come across this problem.  I have tried everything I know to update the time in the controller but I have had no luck.  I would appreciate it if someone could let me know how to fix this problem.

John
2016-12-3
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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The only thing I can think of trying, would be to sync your flights to save them, and then reinstall the app.

RedHotPoker
2016-12-3
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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All times in the Phantom come from GPS.
Are you outdoors and with GPS satellite connection when this is happening?
2016-12-3
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TelJohn
lvl.1
Flight distance : 28612 ft
United States
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Labroides Posted at 2016-12-3 20:42
All times in the Phantom come from GPS.
Are you outdoors and with GPS satellite connection when this ...

It happens All the time.  Indoors and outdoors.  I recalibrated the IMU's and still the same problem.  I have been flying a Phantom 4 and I never had this problem.  I even tried using the Phantom 4 on the New DJI Go 4 app and it still gives me the correct time stamp on the photos and Videos.  But the P4P always gives a time stamp 14 hours behind my time zone.  I looked up the time zone that is 14 hours before my time and it is Malaysia.  
2016-12-4
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Aardvark
Captain
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United Kingdom
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TelJohn Posted at 2016-12-4 10:56
It happens All the time.  Indoors and outdoors.  I recalibrated the IMU's and still the same probl ...

Is the time/date and location set correctly on your display device ?
2016-12-4
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fans8cf0d029
lvl.4
Flight distance : 124672 ft
United States
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TelJohn Posted at 2016-12-4 04:56
It happens All the time.  Indoors and outdoors.  I recalibrated the IMU's and still the same probl ...

I did not know the Phantom 4 could time stamp items.  Can someone tell me how to do this?
Thanks,
WA5TEF
2016-12-4
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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TelJohn Posted at 2016-12-4 18:56
It happens All the time.  Indoors and outdoors.  I recalibrated the IMU's and still the same problem.  I have been flying a Phantom 4 and I never had this problem.  I even tried using the Phantom 4 on the New DJI Go 4 app and it still gives me the correct time stamp on the photos and Videos.  But the P4P always gives a time stamp 14 hours behind my time zone.  I looked up the time zone that is 14 hours before my time and it is Malaysia.

Please help confirm the model number and mobile system of your mobile devices.
May I know how you checked the time stamp? from the properties of pictures and videos? Would you please post a screenshot here?
2016-12-5
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PerfectTommy
lvl.1

United States
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I too have the same issue for both photos and video. All devices show correct time, running latest firmware on P4P, but photos / videos taken at 9:00 pm Pacific have time stamps of 6:00 am. Date is correct. This time stamp on the photo/movie file are displayed in Finder on MacBook Pro with OSX. Time on my iPad Mini 4 that runs Go 4 app is correct as well as the date/time on my MB Pro.  
2016-12-9
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kykphantom
Captain
Flight distance : 5892388 ft
Cyprus
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Exactly the same problem. However, in my case the time is behind 7 hours from the local time. If I use another SD formatted with FAT32, it is ok. But not with any other format.
2016-12-23
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fansb2059701
lvl.1
Flight distance : 45066 ft
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United States
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I am getting the same thing on a new P4P that just came two days ago. I am eastern standard time US and a photo taken today at 5:02 pm was time stamped 3:02 am. Using an iPhone 7 running IOS 10.2. Screen shot of file info attached, maybe...


2016-12-25
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rparge
First Officer
Flight distance : 173852 ft
United States
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Add one more to having this issue - I am using a P4P+, in Pacific time zone - mine are 17 hours behind, the time settings on the RC are correct.
2016-12-26
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rparge
First Officer
Flight distance : 173852 ft
United States
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rparge Posted at 2016-12-26 00:36
Add one more to having this issue - I am using a P4P+, in Pacific time zone - mine are 17 hours behind, the time settings on the RC are correct.

DJI Natalia, you asked for a screen shot, these were taken @ 00:35 on 12/26/16.

cap1.JPG
cap2.JPG
2016-12-26
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TravisSRT
Second Officer
Flight distance : 6676263 ft
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United States
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I'm having this problem with video but not photos.  But mine are showing correct Month, Day, and hour but the year is 1950
2016-12-27
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Alexdroner
lvl.3

United Kingdom
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I just realized I have the same problem. All my video and photo is gmt-9 instead of UK gmt-0. I try it on iPhone and iPad air 2, and reinstall the dji go 4 and now I am trying to downgrade... let see
2016-12-28
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Alexdroner Posted at 2016-12-29 13:46
I just realized I have the same problem. All my video and photo is gmt-9 instead of UK gmt-0. I try it on iPhone and iPad air 2, and reinstall the dji go 4 and now I am trying to downgrade... let see

For everyone having this issue, what microSD card are you using?
Strange as it may seem, the issue only shows up with some large SD cards.
If you want the date to be correct, use the original SD card.
http://www.phantompilots.com/thr ... 98247/#post-1023795
2016-12-28
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Alexdroner
lvl.3

United Kingdom
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Okay I have try downgrade restore to factory setting and, so I found out FAT32 will show the correct time, exFAT will be 9 hours behind(for me), denfinilty a bug, please fix it DJI. It only start happening two days ago to me all my pervious footage so correct time stamp.
2016-12-28
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Alexdroner
lvl.3

United Kingdom
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Labroides Posted at 2016-12-29 03:06
For everyone having this issue, what microSD card are you using?
Strange as it may seem, the issue only shows up with some large SD cards.
If you want the date to be correct, use the original SD card.

Thanks for the site=>
2016-12-28
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AlaskanTides
Second Officer
Flight distance : 1032293 ft
United States
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kykphantom Posted at 2016-12-23 06:46
Exactly the same problem. However, in my case the time is behind 7 hours from the local time. If I use another SD formatted with FAT32, it is ok. But not with any other format.

Good Catch...... Good info that is going to save me some frustrations {:4_157:} once my P4P gets here..  
2016-12-28
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Rob8888
lvl.3
New Zealand
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I'm getting time stamp on photos correct, but videos get time stamped to the correct day+month, but with the year 1950.
2016-12-31
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neioEleven
lvl.2
Flight distance : 556430 ft
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United States
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128GB ExFAT gets incorrect time stamp. Same 128GB SD card with FAT32 gets CORRECT timestamp.
2017-1-5
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Todka
lvl.4
Flight distance : 452267 ft
Australia
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TravisSRT Posted at 2016-12-27 17:14
I'm having this problem with video but not photos.  But mine are showing correct Month, Day, and hour but the year is 1950

I have this as well. 1950. Very strange.
2017-1-5
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PliciPleosc
lvl.3
Flight distance : 100226 ft
Romania
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I have the exact same problem but only for videos, DNGs show correct date and I've seen nowhere the "1950" year stamped. Just video date is skewed back into the past with 8 hours.

Nobody addressed this in my topic:
http://forum.dji.com/thread-78745-1-1.html



2017-1-5
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jetforce
lvl.4
Denmark
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DJI Natalia Posted at 2016-12-5 01:14
Please help confirm the model number and mobile system of your mobile devices.
May I know how you checked the time stamp? from the properties of pictures and videos? Would you please post a screenshot here?

In my case it seems random.

iPad 9.7 pro Wi-Fi/cell

Picturs shoot with RAW+JPG, but RAW is 8 houres behind ex. for one  

One mp4 is right
One DNG is right
All JPG is right

Rest 8 hours behind




Udklip.JPG
2017-1-5
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Hi All, thanks so much for your feedback, I've transferred the details to our engineers for a further evaluation, will get back to you soon once I get any news.
2017-1-6
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jetforce
lvl.4
Denmark
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DJI Natalia Posted at 2017-1-6 03:41
Hi All, thanks so much for your feedback, I've transferred the details to our engineers for a further evaluation, will get back to you soon once I get any news.

Thanks Natalia
2017-1-6
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DJI相机部大帅哥
DJI R&D Squad

China
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Hi All , please help us check these info:
1. whether the issue will be met when you use the original MicroSD(16GB)?
2. which capacity MicroSD  you used?

if you have met this issue just when you used the large capacity MicroSD(>32GB), you can upgrade the firmware later, this issue have been resolved.Thanks for your feedback.
2017-1-9
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jetforce
lvl.4
Denmark
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hi, in my case it is when using  MicroSD over 32GB

Thanks for taking care of this
2017-1-9
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kykphantom
Captain
Flight distance : 5892388 ft
Cyprus
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Tip: The post by the administrator or moderators shield
2017-1-9
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kykphantom
Captain
Flight distance : 5892388 ft
Cyprus
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The original MicroSD is ok, the problem is with 64GB card.
2017-1-9
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JAFARINI
lvl.3
Flight distance : 7701220 ft
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Georgia
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TravisSRT Posted at 2016-12-27 17:14
I'm having this problem with video but not photos.  But mine are showing correct Month, Day, and hour but the year is 1950

I have same problem with P4P Videos. When I import in Lightroom videos were copied to folder 1950  (now 1951 already). I have not paid big attention to photo time stamp but year and date for photos are correct.
2017-1-10
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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JAFARINI Posted at 2017-1-10 23:29
I have same problem with P4P Videos. When I import in Lightroom videos were copied to folder 1950  (now 1951 already). I have not paid big attention to photo time stamp but year and date for photos are correct.

Just to clarify, are you running the latest firmware and Go app version?
2017-1-11
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JAFARINI
lvl.3
Flight distance : 7701220 ft
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Georgia
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DJI-Jamie Posted at 2017-1-11 00:12
Just to clarify, are you running the latest firmware and Go app version?

Yes I have latest Firmware on Aircraft / Remote and DJI GO 4
2017-1-11
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Alexdroner
lvl.3

United Kingdom
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It is fixed on the latest firmware.
14841657330391551437905.jpg
2017-1-11
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DJI-Jamie
DJI team
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United States
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JAFARINI Posted at 2017-1-11 01:24
Yes I have latest Firmware on Aircraft / Remote and DJI GO 4

What kind of SD card are you using? Is it a high capacity card or is it the original one with the aircraft?
2017-1-11
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JAFARINI
lvl.3
Flight distance : 7701220 ft
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Georgia
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DJI-Jamie Posted at 2017-1-11 14:00
What kind of SD card are you using? Is it a high capacity card or is it the original one with the aircraft?

I am using one that came with drone and another Sandisk Extreme Pro but no result. Even after firmware upgrade Lightroom copies to folder 1951
2017-1-12
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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JAFARINI Posted at 2017-1-12 21:40
I am using one that came with drone and another Sandisk Extreme Pro but no result. Even after firmware upgrade Lightroom copies to folder 1951

How large is the SD card? Is it smaller or larger than 32 GB?
2017-1-12
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CanonMax
First Officer
Flight distance : 6486677 ft
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Netherlands
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It seems to have been resolved in the latest firmware... I am using a 64GB MicroSD and no more timestamp problems... NICE DJI
2017-1-13
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CanonMax
First Officer
Flight distance : 6486677 ft
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Netherlands
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It seems to have been resolved in the latest firmware... I am using a 64GB MicroSD and no more timestamp problems... NICE DJI
2017-1-13
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CanonMax
First Officer
Flight distance : 6486677 ft
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Netherlands
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It seems to have been resolved in the latest firmware... I am using a 64GB MicroSD and no more timestamp problems... NICE DJI
2017-1-13
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fans90522c06
lvl.2

Belgium
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It's ok for the photos but not for the videos (Year 1951 !!!)

Marc
2017-1-13
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