Over Exposure Warning Not working on Mavic DJI GO4 app
5318 26 2016-12-6
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Yan
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The over exposure settings (zebras) do not work on my Mavic using DJI GO4 app, it does not show Zebra patterns on the screen even when the footage is over exposed and the switch is set to green over exposure warning in the camera settings.
This feature works perfectly when I use my Inspire 1 on the DJI GO4 app. This seems to only be a bug with the mavic.

I am running the latest ios on an iphone 6+ and latest firmware on both drones with the DJI Go 4 app, tested the same phone and app on both the mavic and the inspire, no zebras on the mavic over exposure when the switch is set to green and the video is over exposed but zebras on the Inspire when the switch is set to green over exposure and the video is over exposed.

How do I fix this? Can anynone help please


2016-12-6
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pllphoto
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I contacted DJI about this issue. No response yet.
2016-12-6
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fansf1b6e3fb
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The new DJI Go update 3.1.1 also does not show zebras on the Mavic.
I have version 3.1.0 on an iPod touch and it shows zebras on Mavic but not on Version 3.1.1
No zebras on Mavic for DJI GO4 version 4.0.0 either
2016-12-6
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DJI Mindy
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Hi Yan, I had replied you via another thread. Could you please check if you enable the Peak Focus Threshold?
2016-12-6
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DJI Mindy
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pllphoto Posted at 2016-12-7 08:51
I contacted DJI about this issue. No response yet.

Could you please provide some screenshots?
2016-12-6
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Yan
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Hi Mindy, Peak focus threshold is off, over exposure warning is on and image is over exposed
IMG_0018.PNG

exposure warning

exposure warning

peak focus off

peak focus off
2016-12-7
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Yan
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DJI Mindy Posted at 2016-12-7 02:51
Could you please provide some screenshots?

Hi Mindy, any ideas on what to do about this over exposure warning problem?
2016-12-8
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Yan
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DJI Mindy Posted at 2016-12-7 02:51
Could you please provide some screenshots?

Hi Mindy, I have posted screenshots but have not heard back from you about the over exposre warning zebras not working on the Mavic
2016-12-10
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DJI Mindy
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Yan Posted at 2016-12-11 00:02
Hi Mindy, I have posted screenshots but have not heard back from you about the over exposre warning zebras not working on the Mavic

Sorry for the late reply, Yan.
I've reported this to our related team and we've tested it without any problem.
Have you tried to change another mobile devcie to test?
2016-12-10
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Yan
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DJI Mindy Posted at 2016-12-10 11:08
Sorry for the late reply, Yan.
I've reported this to our related team and we've tested it without any problem.
Have you tried to change another mobile devcie to test?

Hi Mindy, thank you for your response. Yes I tested GO4 on an iPod touch with the latest iOS as well but still no zebras, this only affects my Mavic, zebras work fine on my Inspires with the same app and device set up. I do get Zebras on version 3.1.0 of the go app on an iPod touch but not version 3.1.1 of the go app on my iPhone 6+. Can I downgrade back to version 3.1.0 on my iphone 6+ to get the Zebras to work again on my Mavic as they do on my ipod touch running 3.1.0? I use the zebras every time I fly and shoot. As a cameraman this is a big deal for me.  
2016-12-10
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RichJ53
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DJI Mindy Posted at 2016-12-10 08:08
Sorry for the late reply, Yan.
I've reported this to our related team and we've tested it without any problem.
Have you tried to change another mobile devcie to test?

Hi Mindy
I can confirm that the overexposure is not working correctly on both the Go App 3.11 and 4.0 while using the Mavic only.
I just verified these issues tonight.
The P3P and Inspire 1 both work normally on the Go App 3.11  showing the overexposure warning stripes  
The P4 does not work on the Go App 3.11 or 4.0 just like the Mavic no overexposure warning stripes.

Rich
2016-12-10
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Yan
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RichJ53 Posted at 2016-12-11 00:58
Hi Mindy
I can confirm that the overexposure is not working correctly on both the Go App 3.11 and 4.0 while using the Mavic only.
I just verified these issues tonight.

Hi Rich, thanks for your feedback. Good to know that I am not the only one with this issue!
2016-12-11
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DJI Mindy
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RichJ53 Posted at 2016-12-11 13:58
Hi Mindy
I can confirm that the overexposure is not working correctly on both the Go App 3.11 and 4.0 while using the Mavic only.
I just verified these issues tonight.

Thanks for your feedback, Rich.
Could you please clairfy what mobile device you are using?
Please provide some screenshots as well.
I'll help to report this.
2016-12-11
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RichJ53
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Yan Posted at 2016-12-11 00:17
Hi Rich, thanks for your feedback. Good to know that I am not the only one with this issue!

Yah you are not the only one    no problem

DJI will get this fixed soon  I am sure
Rich
2016-12-11
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RichJ53
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DJI Mindy Posted at 2016-12-11 06:02
Thanks for your feedback, Rich.
Could you please clairfy what mobile device you are using?
Please provide some screenshots as well.

Hi Mindy
I am using the same device for the comparisons iPhone 7 on iOS 10.11 with 256 gig memory for storage.

I have one photo showing the Inspire with stripes and several using the Mavic changing the exposure level with no warnings taken today

image1.png IMG_8131.PNG IMG_8127.PNG IMG_8128.PNG IMG_8129.PNG IMG_8130.PNG




Thanks
Rich
2016-12-11
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DJI Mindy
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Yan Posted at 2016-12-7 20:17
Hi Mindy, Peak focus threshold is off, over exposure warning is on and image is over exposed

Hi Yan, what's your iPhone's system version and your aircraft firmware version?
2016-12-12
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Yan
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DJI Mindy Posted at 2016-12-12 03:00
Hi Yan, what's your iPhone's system version and your aircraft firmware version?

Hi Mindy, iPhone 6+ version 10.1.1, iPod 6 touch version 10.1.1
Mavic version 01.03.0000, GO4 App version 4.0.0 and GO App version 3.1.1
2016-12-12
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DJI Mindy
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Yan Posted at 2016-12-12 20:08
Hi Mindy, iPhone 6+ version 10.1.1, iPod 6 touch version 10.1.1
Mavic version 01.03.0000, GO4 App version 4.0.0 and GO App version 3.1.1

Thanks. I've reported this to our related team.
2016-12-12
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Yan
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DJI Mindy Posted at 2016-12-12 21:52
Thanks. I've reported this to our related team.

Thank you Mindy
2016-12-12
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RichJ53
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DJI Mindy Posted at 2016-12-12 18:52
Thanks. I've reported this to our related team.

Mindy
The new update for the Go App 4.01 has the over exposure strips working again. But the Go App 3.11 is not working with the Mavic

Rich

IMG_8149.PNG
2016-12-14
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DJI Mindy
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RichJ53 Posted at 2016-12-15 13:46
Mindy
The new update for the Go App 4.01 has the over exposure strips working again. But the Go App 3.11 is not working with the Mavic

Thank you for your update.
2016-12-15
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Yan
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DJI Mindy Posted at 2016-12-15 05:47
Thank you for your update.

Hi Mindy,
I can also confirm that the new update for the GO App 4.01 has the over exposure strips working again, but not on the GO App 3.11 is for the Mavic. Thanks!
2016-12-15
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Jonnymcjonface
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I'm having this issue too with the DJI Mavic. DJI Go App 4.04. The over exposure warning( Zebra) when turned on isn't showing up when my shots are over exposed. I'm having to go back to the old DJI Go App in order to use it. I have an Iphone 5s
2017-2-18
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fans11bf51fd
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This isn't working on my new mavic with the latest go app on android
2017-3-8
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fans11bf51fd
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What the f&%k is wrong with DJI - are you suitably seriously saying on a $1000 product that is intended as a camera and videography platform they just break a basic feature like this and it takes MONTHS to fix it?
2017-3-8
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Tharg (from the
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fans11bf51fd Posted at 2017-3-8 22:22
What the f&%k is wrong with DJI - are you suitably seriously saying on a $1000 product that is intended as a camera and videography platform they just break a basic feature like this and it takes MONTHS to fix it?

Yes!

Its been the norm since ever since DJI first produced products......

Release firmware that fixes some things, introduces a few new features (a lot not wanted) and breaks basic vital functions.

Then there is a raft of complaints

DJI release another firmware/App version which...fixes some things, introduces a few new features (a lot not wanted and useless) and breaks basic vital functions

And repeat.....

In between all of the above, usually speed is tweaked (downwards), erroneous NFZ are added and some random bugs are thrown in for good measure......

Then DJI release a new firmware/app and.......... (well you get the idea)
2017-3-8
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fans11bf51fd
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Oh well, welcome to the next product. I guess I'll just have to try to focus on the positives - in most respects I'm pretty blown away with the capabilities of this thing given the price, but this really needs fixing.
2017-3-9
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