DJI-Ken
DJI team
Flight distance : 1515312 ft
United States
Offline
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Zygote Posted at 2016-12-7 16:51
Hi Ken,
Went through the firmware updates and have followed all instructions, however I do not see a screen with camera connect on my iPhone 7plus while in the DJI Go 4 app. I am able to click on equipment and when that screen appears I keep getting a disconnected message in the upper left hand corner. Controller and Mavic are connected and I am getting ready to go message on the controller. Have worked on this all afternoon, and have tried other iPhones without any luck. Could this be due to damage to the gimble, or am I missing something simple? Do I need to do a factory reset? Any help would be greatly appreciated.
Thank you.
It shouldn't be doing that, the app is optimized for your phone so that's not the issue. Are you sure your exposure isn't turned all the way down?
Can you arm the motors and tilt the camera down?
Are you seeing safe to fly GPS?
Can you get into any of the settings?
If you can't do any of these then connect to the Assistant2 and do a factory restore. |
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