Any tips?
All is working nice and picture is coming nicely and motors starts, no gimbal power.



Jani

Sorry to hear about the crash, maybe some internal parts were damaged when crashed, I do suggest you to send it in for evaluation and get it fixed.
Please send an e-mail with the subject "Forum Support" to support@dji.com and include the following information, we'll create a case for you:
SN:
Brief Description of your Issue:
Country:
Full Name:
Email Address:
Phone Number:
Shipping Address:
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Link to your case on Forum:

DJI Natalia Posted at 2016-12-7 13:28
Sorry to hear about the crash, maybe some internal parts were damaged when crashed, I do suggest you to send it in for evaluation and get it fixed.
Please send an e-mail with the subject "Forum Support" to  and include the following information, we'll create a case for you:
SN:

Yep my fault, i fear it's too high price to repair

Jani

All is working fine but no power to gimbal

Kankkis Posted at 2016-12-7 19:31
Yep my fault, i fear it's too high price to repair

Jani

Jani, I really understand your feeling.
After you send it in, our engineers will help you evaluate it and then send you an e-mail with the quotation before you decide whether get it repaired or not.

DJI Natalia Posted at 2016-12-7 13:43
Jani, I really understand your feeling.
After you send it in, our engineers will help you evaluate it and then send you an e-mail with the quotation before you decide whether get it repaired or not.

What is freightcost for me, repaired or not?

Kankkis Posted at 2016-12-7 13:07
What is freightcost for me, repaired or not?

Are both gimbal cables connected to the aircraft?

If you mean that, yes.

i think this is faulty now, maybe i order new cable.

DJI Natalia Posted at 2016-12-7 03:43
Jani, I really understand your feeling.
After you send it in, our engineers will help you evaluate it and then send you an e-mail with the quotation before you decide whether get it repaired or not.

I ordered new 9€ cable from eBay, it works now 15sec and then gimbal shutdown, now i order new cable from DJI and test that cable.
So problem is that black ribbon cable.

I think this is 4K model too.

http://store.dji.com/product/phantom-3-flexible-gimbal-flat-cable

Jani

Kankkis Posted at 2016-12-30 00:08
I ordered new 9€ cable from eBay, it works now 15sec and then gimbal shutdown, now i order new cable from DJI and test that cable.
So problem is that black ribbon cable.

Jani, this one is compatible with Phantom 3 Professional and Phantom 3 Advanced.
I do suggest you contact the local repair center to help you analyze it firstly to locate the issue instead of trying to fixing it by yourself.
Hope this link helps: http://www.dji.com/service/repair/centers

DJI Natalia Posted at 2016-12-30 00:23
Jani, this one is compatible with Phantom 3 Professional and Phantom 3 Advanced.
I do suggest you contact the local repair center to help you analyze it firstly to locate the issue instead of trying to fixing it by yourself.
Hope this link helps: http://www.dji.com/service/repair/centers

It's easy to fix it myself, so that cable is not 4k compatible?
That 15sec is common problem with ebay cables.

I had similar issue I tried to repair myself, but apparently there was unseen damage. Had GREAT experience w/ dji repair on west coast (US) with free shipping and $114 total cost. Send it to them if you can't repair yourself.

Tried first ebay cheap 9€ ribbon cable, powered gimbal only for 15sec and then limb, i ordered new cable from DJI and it works great now.

Jani

i readed from Phantompilots forum that those cheap cables are not good, this DJI cable was even much better lookin and thickier.