I got my P4P today but whenever I record video on my P4P, the video keep droping frames, like I was alble to record 3 seconds smooth video then stuck for 1 seconds then on and on an on like this .. Have anyone experience that?  I was using a 633X Micro SD card so that shouldn't be an issue. I've try changing the  setting between H.264 to H.265 , and trying various frame rate and resolution but the result is still the same....  Are the any software setting i could change or is that a hardware issues ?? Any advices ?? Please help ..

Hey, did you try the Stock SD-Card that came with your P4P?
I've read 2 Posts with folks experiencing just what you described.

Ange1walk Posted at 2016-12-9 01:39
Hey, did you try the Stock SD-Card that came with your P4P?
I've read 2 Posts with folks experiencing just what you described.

Yes, I did try the stock sd card and the result is the same..

fansbf59c733 Posted at 2016-12-8 12:54
Yes, I did try the stock sd card and the result is the same..

You sure it isn't your computer struggling to play it back?

Please help check the firmware version firstly on "About" page, then upload the original video to dropbox and let us know the link, please do not edit it, thanks.

As suggested by Jkeller84, it is most likely your computer not being fast enough to play back the file. None of the Phantom aircraft drop frames, they cannot actually do that.

DJI Natalia Posted at 2016-12-9 15:23
Please help check the firmware version firstly on "About" page, then upload the original video to dropbox and let us know the link, please do not edit it, thanks.

google drive link

I have uploaded the link to google drive above, Please kindly help to take a look..

I checked I do have the latest firmware version..

DJI Natalia Posted at 2016-12-9 15:23
Please help check the firmware version firstly on "About" page, then upload the original video to dropbox and let us know the link, please do not edit it, thanks.

google drive link

I have uploaded the link to google drive above, Please kindly help to take a look..

I checked I do have the latest firmware version..

fansbf59c733 Posted at 2016-12-10 01:04
google drive link

I have uploaded the link to google drive above, Please kindly help to take a look..

Any comment ?? Pls help ..

what is the capacity of your micro sd, and what is the write speed  ?

Grizz 1 Posted at 2016-12-10 21:38
what is the capacity of your micro sd, and what is the write speed  ?

32G, 90Mb/s write speed.

fansbf59c733 Posted at 2016-12-9 11:04
google drive link

I have uploaded the link to google drive above, Please kindly help to take a look..

fansbf59c733,

I downloaded your MP4 file and played it on my computer. If this MP4 came directly from your P4P and it was recorded on the stock micro SD card (or an equally fast card) and you uploaded it UNEDITED, then, I agree, something is not right. The video properties show that it a 4K video 29 frame/sec file.  However, it is very jittery during motion, which cannot be explained away even if you did not use an ND filter on the very sunny day that you filmed. More importantly, the video appears to pause every few seconds, even when the camera position is fixed. This is NOT normal. I own a P4 not a P4Pro, so I wonder if you have accidentally activated a video setting for the P4Pro that might cause this behavior. The video properties in Details section show "DE=Vivid, Mode=P." Revert all your video settings to default and try shooting another video. Sorry for your troubles.

TheMann58 Posted at 2016-12-11 02:50
fansbf59c733,

I downloaded your MP4 file and played it on my computer. If this MP4 came directly from your P4P and it was recorded on the stock micro SD card (or an equally fast card) and you uploaded it UNEDITED, then, I agree, something is not right. The video properties show that it a 4K video 29 frame/sec file.  However, it is very jittery during motion, which cannot be explained away even if you did not use an ND filter on the very sunny day that you filmed. More importantly, the video appears to pause every few seconds, even when the camera position is fixed. This is NOT normal. I own a P4 not a P4Pro, so I wonder if you have accidentally activated a video setting for the P4Pro that might cause this behavior. The video properties in Details section show "DE=Vivid, Mode=P." Revert all your video settings to default and try shooting another video. Sorry for your troubles.

Your description is correct, I have tried resetting to factory default and the result is still the same. Will bring to back to DJI...

Thanks for helping

DJI Natalia Posted at 2016-12-9 15:23
Please help check the firmware version firstly on "About" page, then upload the original video to dropbox and let us know the link, please do not edit it, thanks.

Dear Natalia,

   Have you got a chance to look at the video link?

Please advice..

fansbf59c733 Posted at 2016-12-10 17:50
32G, 90Mb/s write speed.

Should that be 90MB/s as opposed to 90Mb/s, the data rate from camera is 100Mb/s.

fansbf59c733 Posted at 2016-12-16 01:24
Dear Natalia,

   Have you got a chance to look at the video link?

We've transferred the video file to our engineers, will let you know once I get an answer, thank you for your support.

fansbf59c733 Posted at 2016-12-13 12:28
Your description is correct, I have tried resetting to factory default and the result is still the same. Will bring to back to DJI...

Thanks for helping

If you want to send it in firstly, that will be ok, our engineers will help you evaluate it after they receive it.
Really sorry for the inconvenience caused.
You can call this number: +1 (818) 235 0789 or send an e-mail to support.us@dji.com, our tech support will help you create a case.

Jkeller84 Posted at 2016-12-8 10:08
You sure it isn't your computer struggling to play it back?

Excellent point ! I have just upgrade the video card on my computer to GTX1050 (With H.265 hardware acceleration)  and I can play back on all the video smoothly  now : )

Can anyone help me plz to make quality video with my p4 look at the back ground

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