[ Last edited by Sauerländer In 2016-12-9 21:47 Editor ]\n\n[ Last edited by Sauerländer In 2016-12-9 21:46 Editor ]\n\n[ Last edited by Sauerländer In 2016-12-9 21:45 Editor ]\n\nHi guys,

trying to update my P4P and it gets stuck with error 0x020103 in the UI.

Watched two more failed update processes on the terminal. From what I can see the upgrade fails because the update of  Lb_dm3xx_sky(1) seems noot to work.

Any ideas how to workaround that / what the reason might be?

Kind regards,
Dan

[Api-Controller      ] Assistant Unlock: 0
[DynamicTableCommonIm] Table: 0, Size: 45   , Hash: 58ae2100, CmdId: 3e50
[DJIDynamicCommandTab] Cmd Table Size: 99   , Hash: 12345678
[DJIDynamicTable     ] Board:      Controller(0): wm330v2   , 3.2.12.47
[DynamicTableCommonIm] Table: 1, Size: 60   , Hash: 58b1b400, CmdId: 3e50
[DynamicTableCommonIm] Table: 0, Size: 321  , Hash: d671872f, CmdId: 3e00
[DynamicTableCommonIm] Table: 1, Size: 722  , Hash: 18cfa86a, CmdId: 3e00
[DJIDynamicTableManag]   1%
[DJIDynamicTableManag]   2%
[DJIDynamicTableManag]   3%
[DJIDynamicTableManag]   4%
[DJIDynamicTableManag]   5%
[DJIDynamicTableManag]   6%
[DJIDynamicTableManag]   7%
[DJIDynamicTableManag]   8%
[DJIDynamicTableManag]   9%
[DJIDynamicTableManag]  10%
.....
[DJIDynamicTableManag]  95%
[DJIDynamicTableManag]  96%
[DJIDynamicTableManag]  97%
[DJIDynamicTableManag]  98%
[DJIDynamicTableManag]  99%
[DJIDynamicTableManag] 100%
[DJIDynamicTable     ] [......meterTable]      Controller(0), load from file: Template v3.2.7.0.cfg
[DJIDynamicTable     ] [.......DataTable]      Controller(0), load from file: Template v3.2.7.0.cfg
[DJIDynamicTable     ] [........andTable]      Controller(0), load from file: Template v3.2.7.0.cfg
[DJIDynamicCommandTab] var mapping: 66 , switch_to_sd_card                    => enter_sd_card_mode
[DJIDynamicTableManag] dyn_mgr read: true, TIME: 3801(ms).
[consisUpgrade1860   ] ======================= UPGRADE FAILURE: push upgrade failed status
[UpgradeMgr          ] enable_upgrading_flag: false
[upgrade1860Ex       ] ======================= UPGRADE FAILURE: push upgrade failed status, error code: 0x020103
[upgrade1860Ex       ] ======================= Time : 1481312861.50 second
[UpgradeMgr          ]    Lb_dm3xx_sky(1) result false
[UpgradeMgr          ] upgrade_pack_file_data time used: 85.857 Second
[UpgradeMgr          ] enable_upgrading_flag: false

For this error, we need put in another file into the root of SD card and upgrade it again, may I know your e-mail address and we could send the file and upgrading instruction to you.
Or you could get in touch with our support via support@dji.com if convenient.

DJI Natalia Posted at 2016-12-10 09:11
For this error, we need put in another file into the root of SD card and upgrade it again, may I know your e-mail address and we could send the file and upgrading instruction to you.
Or you could get in touch with our support via  if convenient.

Thanks for the quick reply, I sent you my email address via direct message.

Sauerländer Posted at 2016-12-10 17:09
Thanks for the quick reply, I sent you my email address via direct message.

I refreshed the page, unfortunately, I did not receive your message for some reason.
I tried to PM you, please check whether you can get it. If no, then please post your e-mail here, and I'll hide it once I get it.

DJI Natalia Posted at 2016-12-10 10:17
I refreshed the page, unfortunately, I did not receive your message for some reason.
I tried to PM you, please check whether you can get it. If no, then please post your e-mail here, and I'll hide it once I get it.

Also received no PM.

You can send it to *******

Thanks in advance.

Sauerländer Posted at 2016-12-10 17:23
Also received no PM.

You can send it to *******

Great, please check your e-mail box later, our support will send you the instruction and file. Please keep us posted with the results.

DJI Natalia Posted at 2016-12-10 10:29
Great, please check your e-mail box later, our support will send you the instruction and file. Please keep us posted with the results.

Upgraded the Firmware file and afterwards the update to 01.01.0203 worked, thanks a lot!

Sauerländer Posted at 2016-12-10 18:27
Upgraded the Firmware file and afterwards the update to 01.01.0203 worked, thanks a lot!

No problem, glad to hear it's upgraded successfully, hope you enjoy your flight!

can you send me the file i hjave that problem too try to update by cellphone and by assistant but no luck

thanks
hannsalazar@gmail.com

DJI Natalia Posted at 2016-12-10 00:11
For this error, we need put in another file into the root of SD card and upgrade it again, may I know your e-mail address and we could send the file and upgrading instruction to you.
Or you could get in touch with our support via  if convenient.

Hey, i have the same problem my e-mail is fgayol91@gmail.com.

fans07defe50 Posted at 2017-4-27 22:35
Hey, i have the same problem my e-mail is .

Please check your e-mail box with the file to upgrade P4P again as the instruction, hope it works.

DJI Natalia Posted at 2016-12-10 02:39
No problem, glad to hear it's upgraded successfully, hope you enjoy your flight!

Hi, can you send me the file?
I try to update my Mavic and it seems have the same problem.
My e-mail is rikanjyo@outlook.com
Thanks!

暖二狗 Posted at 2017-4-29 23:49
Hi, can you send me the file?
I try to update my Mavic and it seems have the same problem.
My e-mail is

Sorry, this bin file is for phantom 4 Pro but not Mavic.
You tried to upgrade it through both DJI GO and Assistant 2 but failed, right?
What percentage it stops?

DJI Natalia Posted at 2017-4-30 02:17
**** The posts are shielded ****

Yes, both failed.
Use DJI GO 4, stopped at 92%
[2017-04-28 23:36:03.037]push upgrade progress: 90%
[2017-04-28 23:36:03.304]upgrade fail reason: 2
[2017-04-28 23:36:03.304]upgrade state 11
[2017-04-28 23:36:03.314]sub module info: modueID: 0x01, firmwareVersion: 00.00.00.00, state:Upgrade error. (code 3), progress: 99%
[2017-04-29 15:23:41.537]sub module info: modueID: 0x01, firmwareVersion: 02.06.04.84, state:Firmware Error. (code 6), progress: 0%
And
[2017-04-29 15:23:41.537]upgrade progress 68%
[2017-04-29 15:23:42.995]upgrade fail reason: 2
[2017-04-29 15:23:42.995]upgrade state 11
[2017-04-29 15:23:42.995]Start download aircraft upgrade log
[2017-04-29 15:23:43.007]sub module info: modueID: 0x01, firmwareVersion: 02.06.04.84, state:Firmware Error. (code 6), progress: 99%

Use Assistant 2, failed at 60%, and the log is the same as 1#'s.

暖二狗 Posted at 2017-5-1 06:46
Yes, both failed.
Use DJI GO 4, stopped at 92%
[2017-04-28 23:36:03.037]push upgrade progress: 90%

Have you tried to upload error log when it failed to upgrade? if so, what is your dji account (e-mail)?
Would you please export the upgrading log through DJI assistant 2?
The tutorial below is for your reference, then please upload it to Dropbox and post the link here, I will forward it to the engineers to check the log.

DJI Natalia Posted at 2017-4-30 02:17
**** The posts are shielded ****

Can the DJI engineers please make a similar 'patch' to upgrade Mavic Pro that are not upgrading ?
Hope to resolve finally the fw upgrade problem, the error that shows DJI GO4 app is the same.

This is the error after the message of upgrade fail

gfab71 Posted at 2017-5-9 11:54
This is the error after the message of upgrade fail

Could you please provide me your DJI account? we'll reconfigure it for you.
Then you can upgrade it through Assistant 2 directly, the upgrading method is the same as before.
Here is the instruction:
1. Upgrade the firmware V01.03.0350.
2. Once it's done, please press the "Record" button on RC and make sure it's recording, then start to upgrade firmware to V01.03.0600, it will be working.

DJI Natalia Posted at 2017-5-10 02:48
Could you please provide me your DJI account? we'll reconfigure it for you.
Then you can upgrade it through Assistant 2 directly, the upgrading method is the same as before.
Here is the instruction:

But via DJI Assistant 2 once i tried to upgrade, has failed... my Mavic is currently running 01.03.400, how can i UPgrade to 01.03.350 .. ?

DJI Natalia Posted at 2017-5-10 02:48
Could you please provide me your DJI account? we'll reconfigure it for you.
Then you can upgrade it through Assistant 2 directly, the upgrading method is the same as before.
Here is the instruction:

Hi
i have the same problem.
can you please send me the files and configure my account?
i sent it via pm

Clara B Posted at 2017-5-21 00:28
Hi
i have the same problem.
can you please send me the files and configure my account?

I received your message, will help you reconfigure it on Monday, please try to upgrade it tomorrow, hope it works!

DJI Natalia Posted at 2017-5-21 00:54
I received your message, will help you reconfigure it on Monday, please try to upgrade it tomorrow, hope it works!

DJI Go 4 just crashed while I was updating my Phantom 4 controller firmware while using an Android device.  I attempted to reopen the app, but it now says I'm using an Inspire 1 and to download DJI Go instead.  Again, this is a Phantom 4 and I'm stuck.  I need this for a project tomorrow.  I hope someone can help.