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Aircraft will not connect to update firmware
295 2 2016-12-9
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fans5fb6b26a
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United States
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Hello,

I unboxed my p4p for the first time and am trying to update the firmware. The control has already updated but the aircraft is having problems connect via USB cable. I keep try turning on/off control/aircraft/app in different order with no luck. It keeps saying "connect aircraft". Could it be a faulty cable?
2016-12-9
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Cetacean
Captain
Flight distance : 2285023 ft
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United States
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Aloha fans5,

     Have you tried using a computer with the Assistant 2 to upgrade the firmware for your P4 Pro?  It is real easy that way.

     Your description shows a clear disconnect between the RC and the AC.  There are two causes for that.  The two are not linked and one or the other is not using a compatible firmware.  Try the assistant 2.  It is downloaded from the P4 Pro downloads page.

     Hope this helps!

Aloha and Drone On!
2016-12-9
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Just to clarify, you upgraded it through DJI GO 4, right?
Please upgrade the aircraft with Assistant 2 as Cetacean mentioned, if it cannot be upgraded, please post a screenshot here with the error message.
2016-12-9
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