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DJI Support and repair concern
487 1 2016-12-13
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Andy101
lvl.3

United States
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Ok, this post is not about support concerns. I want to share my impression on how QUICKLY and EFFICIENTLY DJI approaching the repairs.

Here is an example:

1. One of the Mavic batteries gives me errors. I described it here : http://forum.dji.com/thread-71909-1-1.html

DJI repaired it in 1 day :


2. My Mavic get crashed into tree



DJI repaired (replaced) it in 2 days:



THANK YOU DJI FOR EXCELLENT SUPPORT !!!
2016-12-13
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DJI Mindy
Administrator
Flight distance : 7 ft
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Thank you for your positive feedback.
We will keep improving our service. :-)
2016-12-15
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