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About PMs (To DJI Jamie)
425 9 2016-12-14
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Dezart Eagle
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Dumb question....how you send PMs to others??I tried a number of times to Jamie but seems cannot be sent successfully....

To Jamie: please look back my inspire 1post reply...thanks~and sorry for the mis-click of report spamming
2016-12-14
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RichJ53
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Unless this has changed , you cannot PM the moderator's or DJI reps directly in the forum. You can reply to them in previous posts or threads only.

To send a PM to others they need to be friends first. Click add friend and after they accept you as a friend then you can PM them.

Rich

2016-12-14
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DJI-Jamie
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With the recent changes, PM should be able to go through regardless of 'friendship'. We've been trying to look into addressing ones that have not been coming through both ways, so please bear with us.
2016-12-14
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DJI-Jamie
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I'm still working on your case to get you a better update, it's been a little difficult to get someting a little more immediate due to the time difference from the US to China. The PM issue is being worked on also.
2016-12-14
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RichJ53
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DJI-Jamie Posted at 2016-12-14 14:33
With the recent changes, PM should be able to go through regardless of 'friendship'. We've been trying to look into addressing ones that have not been coming through both ways, so please bear with us.


hello Jamie

I stand corrected, the PM system has changed. Sorry for the confusion !

Rich
2016-12-14
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DJI-Jamie
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RichJ53 Posted at 2016-12-15 13:38
hello Jamie

I stand corrected, the PM system has changed. Sorry for the confusion !

Not a problem, it's easy to overlook. PM-ing has been a little wonky for some of us, but we're working on it.
2016-12-14
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RichJ53
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DJI-Jamie Posted at 2016-12-14 21:46
Not a problem, it's easy to overlook. PM-ing has been a little wonky for some of us, but we're working on it.

The new forum software features are rolled out and some of these issues that we have had in the past are getting better!  

Rich
2016-12-14
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Dezart Eagle
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DJI-Jamie Posted at 2016-12-15 13:46
Not a problem, it's easy to overlook. PM-ing has been a little wonky for some of us, but we're working on it.

hi Jamie, I tried again but seems still not able to PM you....I guess as Rich mentioned we cannot PM to the admins?
2016-12-19
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DJI-Jamie
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Dezart Eagle Posted at 2016-12-20 02:37
hi Jamie, I tried again but seems still not able to PM you....I guess as Rich mentioned we cannot PM to the admins?

I've received a PM from non admin Forum member, so it should be possible. I don't know why it works with some customers and not others, but it's being looked into.
2016-12-19
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Dezart Eagle
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DJI-Jamie Posted at 2016-12-20 02:58
I've received a PM from non admin Forum member, so it should be possible. I don't know why it works with some customers and not others, but it's being looked into.

thanks~Jamie, looking forward for your reply, and I have also made an update for the case hope you can forward to the HQ, thanks.
2016-12-20
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