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[video]Sometimes, I can't take off after landing
654 23 2016-12-18
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Untheory
lvl.3
Flight distance : 58045 ft
France
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Hello,
I just got my P3A yesterday and I really enjoy it.

But sometimes, when I land the P3, I can't immediatly take off and I have a message saying "Warning, stuck compass" but when flying it seems that everything is okay and I can take off after waiting 30s.

Should I worry about that ?

Thanks.

Bpt.
2016-12-18
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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What is the battery voltage reading when you are landing?

Do you physically turn the drone off first, then restart it, or let it sit idle, and try to lift off.

RedHotPoker
2016-12-18
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Untheory
lvl.3
Flight distance : 58045 ft
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When in flight, everything is good.

When I want to take-off, GPS is OK, Battery too.

I saw a thread in a forum with the exact same problem http://www.phantompilots.com/thr ... page-2#post-1007100

I think that if I have this error message, something is maybe not working like it should.
2016-12-18
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RedHotPoker
Captain
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How long have you had the drone, only one day?  Perhaps return it for an exchange if quite new.
Or It would need to be sent in for an actual repair.

RedHotPoker
2016-12-18
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Untheory
lvl.3
Flight distance : 58045 ft
France
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I have the drone since yesterday.

BTW I juste tested my drone in my grass instead of terrace and I've the same problem.

Think I will ask a new one to Amazon.
2016-12-18
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RedHotPoker
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Untheory Posted at 2016-12-18 13:17
I have the drone since yesterday.

BTW I juste tested my drone in my grass instead of terrace and I've the same problem.

It's best to return it, yes.  No need for you to be troubled by a faulty unit, with its defective compass. ;-)

Hope you get it back and can enjoy flying as it was meant to be, real soon.

Good luck!

RedHotPoker
2016-12-18
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Untheory
lvl.3
Flight distance : 58045 ft
France
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Thank you for your help !

I asked a new one and I hope to receive it this week.

It's always sad to have a problem with a device which is that expensive but I know it can happens
2016-12-18
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Geebax
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Untheory Posted at 2016-12-19 07:54
Thank you for your help !

I asked a new one and I hope to receive it this week.

Just a tip, I noticed RHP asked you if you switched off after landing or let it sit there with the motors running, but you did not answer. You should always shutdown the aircraft immediately when you land, by holding down on the left stick until the motors stop. If you leave the motors running, then try to lift off again, often you will tip the aircraft over and perhaps damage it.
2016-12-18
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RedHotPoker
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I wondered what was going on in regards to that, but got no reply about it. Still curious to know... ;-)

RedHotPoker

2016-12-18
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DJI Natalia
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Untheory, as mentioned, we need more details to locate the problem.
Please describe the specific situation or you can upload a video showing that, thanks.
2016-12-18
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Untheory
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Flight distance : 58045 ft
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Hello,

When I've landed, I turn off the motors and sometimes when I want to take off, I have à warning message saying "warning compass stuck" and the drone doesn't want to take off both automatic take off or manual take off. If I try 2-3 times, it will take off.
When it happens, battery voltage is 15.7v btw and I did both imu and compass calibration.
My compass mod is about 1450.

Thanks.
2016-12-19
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Untheory
lvl.3
Flight distance : 58045 ft
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I will reinstall the firmware to see if it solves the problem and I will try to do à video showing the problem after my work day.
2016-12-19
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Untheory
lvl.3
Flight distance : 58045 ft
France
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Here is a video of the problem :
2016-12-19
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Untheory
lvl.3
Flight distance : 58045 ft
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Anyone ? please
2016-12-19
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RedHotPoker
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Somebody may reply to you soon.

But I thought you were going to be exchanging the faulty drone? Take it back, or send it for a return/replacement unit...


RedHotPoker
2016-12-19
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Untheory
lvl.3
Flight distance : 58045 ft
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I asked Amazon but the "replacement department is working on it" so I don't know if I'll got a new one for the moment.
2016-12-19
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RedHotPoker
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Untheory Posted at 2016-12-19 11:55
I asked Amazon but the "replacement department is working on it" so I don't know if I'll got a new one for the moment.

I would likely be more demanding, not requesting politely. But that's just me. Haha

Ok, good luck. Hope they fulfil your return exchange without a hassle... ;-)


RedHotPoker
2016-12-19
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Untheory
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I hope too ahah
2016-12-19
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RedHotPoker
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Untheory Posted at 2016-12-19 10:04
Here is a video of the problem : https://youtu.be/ic40Xp4eNSs

That's a couple-pieces of interesting music on your YouTube channel. Did you compose and play them yourself?

I have my own workstation. A Yamaha Motif XF8 midi to Yamaha DTX-MULTI 12 & an older Yamaha Electone. ;-)

RedHotPoker
2016-12-19
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Gil
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"Compass Stuck, Restart Aircraft" -- Umm, seems pretty self explanatory, restart the aircraft by powering off, then turning back on.
2016-12-19
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Untheory
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RedHotPoker Posted at 2016-12-19 20:24
That's a couple-pieces of interesting music on your YouTube channel. Did you compose and play them yourself?

I have my own workstation. A Yamaha Motif XF8 midi to Yamaha DTX-MULTI 12 & an older Yamaha Electone. ;-)

I composed the music of my channel.Thanks
2016-12-19
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Untheory
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Flight distance : 58045 ft
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Gil Posted at 2016-12-19 20:26
"Compass Stuck, Restart Aircraft" -- Umm, seems pretty self explanatory, restart the aircraft by powering off, then turning back on.

I know but I already did it several times and I've this error message each time I want to fly so...
2016-12-19
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Untheory
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Flight distance : 58045 ft
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Amazon just sent me a new one. Hope I will not have any issue.
2016-12-19
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RedHotPoker
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Untheory Posted at 2016-12-19 15:20
Amazon just sent me a new one. Hope I will not have any issue.

That was easy. So now you'll get to pilot the drone, the way is was meant to be flown. ;-)
Now you can share some awesome videos, with your own tunes....

Enjoy your Phantom, and time well spent on the forum.


RedHotPoker

2016-12-19
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